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Susan Schwabe Hourly Rounding 2014

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Susan Schwabe Hourly Rounding 2014

  1. 1. Hourly Rounding Presenter: Susan Schwabe HCAHPS Scores Received Help as soon as wanted: Nurse Always Communicated Well Rated Hospital 9/10: National Average National Average National Average 68% 79% 71% Hourly Rounding Outcomes Improved: • Patient Outcomes (Mitchell et. al, 2014; Shepard, 2013) • Patient Satisfaction (Mitchell et. al, 2014; Olrich et. al, 2014) • Patient Perception of Care (Krepper et. al, 2014; Ford, 2010, Woolley et. al, 2012) • Patient Safety (Ford, 2010; Mitchell et. al, 2014; Olrich et. al, 2014) • Reduce Call-Light Usage (Berg et. al, 2012; Ford, 2010; Krepper, et. al, 2014; Mitchell et. al, 2014; Olrich et al., 2012) Consistent Protocol - 6P’s (Berg et. al, 2012; Ford, 2010; Kessler et. al, 2012, Woolley et. al 2012): • Greet Patient 1. Pain 2. PO 3. Pump 4. Potty 5. Positioning 6. Pick up-Environmental Check **Bonus: Plan -Schedule Next Rounding (Kessler et. al, 2012; Mitchell et. al, 2014; Olrich et. al, 2012) Benefits to Hourly Rounding Increased: • HCAHPS Scores (Krepper et. al, 2014; Mitchell et. al, 2014) • Hospital Reimbursement (Mitchell et. al, 2014) • RN Satisfaction (Kessler et. al, 2012) • RN Efficiency (Krepper et. al, 2014; Shepard, 2013, Woolley et. al, 2012) • HealthCare Awards • Staff Recognition • Continuity of Care (Ford, 2010; Kessler et. al, 2012)
  2. 2. Hourly Rounding Presenter: Susan Schwabe Accountable Care Facts. (2012). Retrieved from http://www.accountablecarefacts.org/ Berg, K., Sailors, C., Reimer, R., O’Brien, Y., Ward-Smith, P. (2012). Hourly Rounding With a Purpose. The Iowa Nurse Reporter, 12-14. Brewer, J., Shoulders, A., Emmons, K. (2010). Mind Your Mommies! Our Hospital’s Story of Hourly Rounding on the Obstetric Patient. Journal of Obstetrics and Gynecological Nursing, 39(1), S49-S50. Centers for Medicare and Medicaid Services. (2014). Hospital Compare. Retrieved from http://www.Medicare.gov Ford, B. (2010).Hourly Rounding: A Strategy to Improve Patient Satisfaction Scores. MedSurg Nursing, 19(3), 188-191. Kessler, B., Claude-Gutekunst, M., Donchez, A., Dries, R. & Snyder, M. (2012). The Merry-Go-Round of Patient Rounding: Assure Your Patients Get The Brass Ring. MedSurg Nursing, 21(4),240-245. Krepper, R., Vallejo, B., Smith, C., Lindy, C., Fullmer, C., Messimer, S., Xing, Y., & Meyers, K. (2014, March/April). Evaluation of a Standardized Hourly Rounding Process (SHaRP). Journal for Healthcare Quality, 36(2), 62-69. Mitchell, M., Lavenberg, J., Trotta, R., & Umscheid, C. (2014, September). Hourly Rounding to Improve Nursing Responsiveness A Systematic Review. The Journal of Nursing Administration, 44(9), 462-472. Olrich, T., Kalman, M. & Nigolian, C. (2012). Hourly Rounding: A Replication Study. MedSurg Nursing, 21(1), 23-36. Shepard, L. (2013, February). Stop Going in Circles! Break the Barriers to Hourly Rounding. Nursing Management, 13-15. Retrieved from http://www.nursingmanagement.com University of Kansas Hospital. (2014). Magnet Redesignation. Retrieved from http://www.kumed.com U.S. News & World Report. (2014). U.S. News Best Hospitals 2014-2015. Retrieved from http://health.usnews.com/best-hospitals/rankings Woolley, J., Perkins, R., Laird, P., Palmer, J., Schitter, M.B., Tarter, K., George, M., Atkinson, G., McKinney, K., & Woolsey, M. (2012, May-June). Relationship-Based Care: Implementing a Caring, Healing Environment. MedSurge Nursing, 21(3), 179-184. WomenCertified Inc. (2014).Women’s choice award America’s Best Hospitals for Obstetrics Award methodology. Retrieved from http://www.Womenschoiceaward.com

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