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Susan M. Giuliano – Email: sgiuliano2@verizon.net
7060 W Morrow Drive ● Glendale, AZ 85308 ● Cell (714) 335-6678
QUALIFICATIONS SUMMARY 
Skilled and dedicated Senior Executive Administrative Assistant with over 15 years’ experience. Easily work with senior executives keeping projects
organized to their standards of excellence. Good communication, strong organization skills, project management and able to work well with a team
are used to meet my objectives. Other soft skills used are critical thinking, creativity and confidentiality. Here are a few examples of what I can
provide:
 Negotiated and organized offsite sales meetings at a hotel for a large group of high level sales executives on a budget.
 Planned and booked business trips (both domestic and international) using company programs (Concur) or search engines to find the most cost
effective airfare, hotel and overall right fit for the executive.
 Experienced (accurate and organized) with various domestic and international expense report management systems.
 Compiled complex Power Point presentations and quarterly fiscal reports using various Excel internal reports.
 Developed a cost efficient and time saving procedure to process monthly legal statements.
 Recognized for producing Regional and Customer Resource Guides to assist the customer which generated sales revenue for the company.
 Knowledgeable and up-to-date in Microsoft Office Suite (Word, Outlook, Excel, Access, PowerPoint, SharePoint and Visio).
PROFESSIONAL EXPERIENCE

Avnet Corporation, Phoenix, AZ 2015-2016
Avnet is a Fortune 500 company and distributor that provides electronic component solutions, IT solutions, embedded technology and
service that customers need to grow their business. Defense Aerospace department has over 200 employees.
Administrative Assistant III
Supported the Vice President of the Defense Aerospace department (over 200 associates) including his direct staff of seven executives. My
responsibilities included:
 Arranged and attended an offsite week long Executive staff meeting. This included setting up a block of rooms, detailed agenda and assisting
associates with their special requests. Reduced cost by $5,000 after contract was signed to help with budget.
 Created various high level analytical sales reports in Excel on a daily, monthly, and quarterly basis. Copied to PowerPoint for presentations.
Assisted Corporate Account Manager(s) with reports for quotes and bids.
 Extensive Outlook calendar scheduling using WebEx conferencing.
 Managed eTime Payroll/Vacation approvals for over 200 associates.
 Defense Aerospace SharePoint Administrator for department. This included giving permissions and setting up new sites for projects.
 Coordinated travel using Concur for Vice President and his direct staff.
 Utilized Concur to do expense reports for the Vice President, his direct report out of Canada and myself. Trained individuals on Concur.
 Organized electronic filing on all subject matters so they can be referred to for audits, projects, general information and on request by staff.
 Purchased equipment for new associates using onboarding policies. Purchased office supplies for department.
Sand Canyon Corporation, f.k.a. Option One Mortgage Corporation 2003 – 2014
Irvine, CA
Executive Assistant
Owned by H&R Block, Inc. Sand Canyon is a wind-down operation for this subprime mortgage banker. Provided high-level
administrative support to the President, Senior Vice President, General Counsel and Chief Risk Officer.
Performed a variety of key legal functions requiring extensive research for assisting with fraud and internal investigations, and re-purchase demands.
This also includes legal discovery on complex litigation cases as well. Worked with state regulators on Licensing and Annual Reports. Scheduled
various types of meetings in Microsoft Outlook on behalf of each executive. Proficient in preparing spreadsheets, presentations, letters,
organizational charts, travel and expense reports. All purchasing, accounts payable vouchers, travel expense, human resources related tasks are
completed on-line. Assist with setting up new hires, and working with Information Technology to get equipment needed.
 Retained by Option One Mortgage in 2007 to continue to work in a wind-down company called Sand Canyon Corporation.
 Process over 350K in monthly legal statements, and assist with budget information.
 Developed a cost efficient and time saving procedure to process monthly legal statements.
 Played key role in managing, tracking and maintaining U.S. Attorney’s office request with favorable results saving the Company millions of
dollars.
 Demonstrated ability to coordinate with facilities in the relocating of departments.
 Provide Notary Public service to the Company.
Quantum| ATL, Inc. 1999-2001
Irvine, CA
Administrative Assistant
ATL is a division of Quantum Corporation with approximately 800 employees worldwide and $130 million in year-end revenue for fiscal year 2002.
Quantum is the world’s largest supplier of DLT tape™ automation systems with ATL as the manufacturer.
Responsible for supporting the V.P. of Worldwide OEM Sales and department. Successfully managed executive contacts, calendars, events and
correspondence using Microsoft programs. Arranged travel plans and kept expense reports current. Arranged weekly staff meetings, including setting
up conference calls, taking meeting notes and keeping action log updated and distributed. Reviewed, edited and logged letters and presentations.
Purchased all new hire employee equipment, sales tools and all other department needs.
 Managed key customer visits as the Customer Visit Coordinator including internal meetings.
 Created and updated the OEM Revenue Summary spreadsheet for the V.P. of Worldwide Sales on a weekly basis.
 Arranged and maintained two worldwide conference calls every other week that entailed different time zones and approximately 150
participants.
Sharp Microelectronics America Sr. Administrative 1997-1999
Huntington Beach, CA Support Specialist
Sharp Microelectronics, a division of Sharp Electronics is a multi-million dollar U.S. integrated circuit research and development center with
headquarters located in Camas, WA. The department within Sharp Microelectronics that supplied the machine vision product line was phased out in
the year 2000.
Reported to the Director of Sales and Marketing. Provided month end sales reports to the executive staff including the Sr. Vice President/General
Manager and Sharp Japan. Acted as focal point between sales/marketing, operations and customers.
• Trained and certified in Export Management
• Responsible for all purchase orders including data entry
• Managed Return Material Authorizations (RMA’s), inventory control, shipping and exporting documentation for machine vision products.
• Successfully set up trade show booths before the deadline, including shipping and return of all freight for the marketing department.
Fujitsu Computer Products Customer Service Representative 1986-1996
Of America, Irvine, CA & Administrative Assistant
Customer Service Representative – (1994-1996)
Administrative Assistant – (1986-1994)
Fujitsu Computer Products of America is a wholly owned subsidiary of Fujitsu Ltd. Fujitsu Ltd. is a billion-dollar worldwide corporation. Fujitsu
Computer Products is a leading provider of internet-focused information technology solutions for the global marketplace.
Assisted the Director of Western Region Sales by completing monthly sales reports/spreadsheets and quarterly presentations. Special projects
included contracts, newsletters, and bar/pie charts. Coordinated travel plans and sales functions.
• Received commendations for assembling and completing customer sales binders for the Western sales region.
• Trained in Oracle
• Responsible for all purchase orders including researching, customer contact and data entry
• Managed RMA’s, price protections, stock rotations, and credits
• Sole contact for several key customers by providing pricing and lead times for storage and imagery products.
Education
Attended Fullerton College for CPS Rating
Attended Golden West and Cerritos College
MS 2013 & 2016 Word, Excel, PowerPoint, Outlook and Visio
Professional Memberships
Member of IAAP
California Notary Public
Toastmasters International 2003-2005
Past President 2005, Presidents Award, Helmsmen Club 770
Huntington Beach, CA

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SMGResume 2017 - Rev2

  • 1. Susan M. Giuliano – Email: sgiuliano2@verizon.net 7060 W Morrow Drive ● Glendale, AZ 85308 ● Cell (714) 335-6678 QUALIFICATIONS SUMMARY  Skilled and dedicated Senior Executive Administrative Assistant with over 15 years’ experience. Easily work with senior executives keeping projects organized to their standards of excellence. Good communication, strong organization skills, project management and able to work well with a team are used to meet my objectives. Other soft skills used are critical thinking, creativity and confidentiality. Here are a few examples of what I can provide:  Negotiated and organized offsite sales meetings at a hotel for a large group of high level sales executives on a budget.  Planned and booked business trips (both domestic and international) using company programs (Concur) or search engines to find the most cost effective airfare, hotel and overall right fit for the executive.  Experienced (accurate and organized) with various domestic and international expense report management systems.  Compiled complex Power Point presentations and quarterly fiscal reports using various Excel internal reports.  Developed a cost efficient and time saving procedure to process monthly legal statements.  Recognized for producing Regional and Customer Resource Guides to assist the customer which generated sales revenue for the company.  Knowledgeable and up-to-date in Microsoft Office Suite (Word, Outlook, Excel, Access, PowerPoint, SharePoint and Visio). PROFESSIONAL EXPERIENCE  Avnet Corporation, Phoenix, AZ 2015-2016 Avnet is a Fortune 500 company and distributor that provides electronic component solutions, IT solutions, embedded technology and service that customers need to grow their business. Defense Aerospace department has over 200 employees. Administrative Assistant III Supported the Vice President of the Defense Aerospace department (over 200 associates) including his direct staff of seven executives. My responsibilities included:  Arranged and attended an offsite week long Executive staff meeting. This included setting up a block of rooms, detailed agenda and assisting associates with their special requests. Reduced cost by $5,000 after contract was signed to help with budget.  Created various high level analytical sales reports in Excel on a daily, monthly, and quarterly basis. Copied to PowerPoint for presentations. Assisted Corporate Account Manager(s) with reports for quotes and bids.  Extensive Outlook calendar scheduling using WebEx conferencing.  Managed eTime Payroll/Vacation approvals for over 200 associates.  Defense Aerospace SharePoint Administrator for department. This included giving permissions and setting up new sites for projects.  Coordinated travel using Concur for Vice President and his direct staff.  Utilized Concur to do expense reports for the Vice President, his direct report out of Canada and myself. Trained individuals on Concur.  Organized electronic filing on all subject matters so they can be referred to for audits, projects, general information and on request by staff.  Purchased equipment for new associates using onboarding policies. Purchased office supplies for department. Sand Canyon Corporation, f.k.a. Option One Mortgage Corporation 2003 – 2014 Irvine, CA Executive Assistant Owned by H&R Block, Inc. Sand Canyon is a wind-down operation for this subprime mortgage banker. Provided high-level administrative support to the President, Senior Vice President, General Counsel and Chief Risk Officer. Performed a variety of key legal functions requiring extensive research for assisting with fraud and internal investigations, and re-purchase demands. This also includes legal discovery on complex litigation cases as well. Worked with state regulators on Licensing and Annual Reports. Scheduled various types of meetings in Microsoft Outlook on behalf of each executive. Proficient in preparing spreadsheets, presentations, letters, organizational charts, travel and expense reports. All purchasing, accounts payable vouchers, travel expense, human resources related tasks are completed on-line. Assist with setting up new hires, and working with Information Technology to get equipment needed.  Retained by Option One Mortgage in 2007 to continue to work in a wind-down company called Sand Canyon Corporation.
  • 2.  Process over 350K in monthly legal statements, and assist with budget information.  Developed a cost efficient and time saving procedure to process monthly legal statements.  Played key role in managing, tracking and maintaining U.S. Attorney’s office request with favorable results saving the Company millions of dollars.  Demonstrated ability to coordinate with facilities in the relocating of departments.  Provide Notary Public service to the Company. Quantum| ATL, Inc. 1999-2001 Irvine, CA Administrative Assistant ATL is a division of Quantum Corporation with approximately 800 employees worldwide and $130 million in year-end revenue for fiscal year 2002. Quantum is the world’s largest supplier of DLT tape™ automation systems with ATL as the manufacturer. Responsible for supporting the V.P. of Worldwide OEM Sales and department. Successfully managed executive contacts, calendars, events and correspondence using Microsoft programs. Arranged travel plans and kept expense reports current. Arranged weekly staff meetings, including setting up conference calls, taking meeting notes and keeping action log updated and distributed. Reviewed, edited and logged letters and presentations. Purchased all new hire employee equipment, sales tools and all other department needs.  Managed key customer visits as the Customer Visit Coordinator including internal meetings.  Created and updated the OEM Revenue Summary spreadsheet for the V.P. of Worldwide Sales on a weekly basis.  Arranged and maintained two worldwide conference calls every other week that entailed different time zones and approximately 150 participants. Sharp Microelectronics America Sr. Administrative 1997-1999 Huntington Beach, CA Support Specialist Sharp Microelectronics, a division of Sharp Electronics is a multi-million dollar U.S. integrated circuit research and development center with headquarters located in Camas, WA. The department within Sharp Microelectronics that supplied the machine vision product line was phased out in the year 2000. Reported to the Director of Sales and Marketing. Provided month end sales reports to the executive staff including the Sr. Vice President/General Manager and Sharp Japan. Acted as focal point between sales/marketing, operations and customers. • Trained and certified in Export Management • Responsible for all purchase orders including data entry • Managed Return Material Authorizations (RMA’s), inventory control, shipping and exporting documentation for machine vision products. • Successfully set up trade show booths before the deadline, including shipping and return of all freight for the marketing department. Fujitsu Computer Products Customer Service Representative 1986-1996 Of America, Irvine, CA & Administrative Assistant Customer Service Representative – (1994-1996) Administrative Assistant – (1986-1994) Fujitsu Computer Products of America is a wholly owned subsidiary of Fujitsu Ltd. Fujitsu Ltd. is a billion-dollar worldwide corporation. Fujitsu Computer Products is a leading provider of internet-focused information technology solutions for the global marketplace. Assisted the Director of Western Region Sales by completing monthly sales reports/spreadsheets and quarterly presentations. Special projects included contracts, newsletters, and bar/pie charts. Coordinated travel plans and sales functions. • Received commendations for assembling and completing customer sales binders for the Western sales region. • Trained in Oracle • Responsible for all purchase orders including researching, customer contact and data entry • Managed RMA’s, price protections, stock rotations, and credits • Sole contact for several key customers by providing pricing and lead times for storage and imagery products. Education Attended Fullerton College for CPS Rating
  • 3. Attended Golden West and Cerritos College MS 2013 & 2016 Word, Excel, PowerPoint, Outlook and Visio Professional Memberships Member of IAAP California Notary Public Toastmasters International 2003-2005 Past President 2005, Presidents Award, Helmsmen Club 770 Huntington Beach, CA