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Supplier Assurance During COVID-19

  1. Supplier Assurance Has Never Been More Important During Uncertain Times 14th April 2020
  2. Who are we? 2 Alex Hollis VP GRC Services SureCloud Alex.hollis@surecloud.com Matthew Davies Product Marketing Director SureCloud Matthew.davies@surecloud.com
  3. Agenda • Third Party Risk Management Checklist • What should you be asking your suppliers now? • Why your fourth parties are so important • Embedding your risk & control culture in your suppliers • Using technology to enhance your program • Q&A
  4. 4 Third Party Risk Management Checklist
  5. 5 Third Party Risk Management Checklist  Central list of your vendors  Identify critical vendors  Link vendors to business assets  Prioritise vendors based on budget and time  Assess vendors www.surecloud.com © 2020 SureCloud. All rights reserved.
  6. 6 Third Party Risk Management Checklist  Central list of your vendors  Identify critical vendors  Link vendors to business assets  Prioritise vendors based on budget and time  Assess vendors But don’t worry if you haven’t operationalised these processes in a recent TPRM survey; Most firms are yet to automate inventory updates, and 89% of organisations are still relying on manual processes to support their TPRM program. www.surecloud.com © 2020 SureCloud. All rights reserved.
  7. 7 What should you be asking your suppliers now?
  8. 8 What should you be asking your suppliers now? www.surecloud.com © 2020 SureCloud. All rights reserved. Affected services or products Fourth parties Service/ product locations TPRM assurance Remote working Continuity & recovery planning Risk management
  9. 9 What should you be asking your suppliers now? www.surecloud.com © 2020 SureCloud. All rights reserved. Affected services or products Fourth parties Service/ product locations TPRM assurance Remote working Continuity & recovery planning Risk management
  10. 10 What should you be asking your suppliers now? www.surecloud.com © 2020 SureCloud. All rights reserved. Affected services or products Fourth parties Service/ product locations TPRM assurance Remote working Continuity & recovery planning Risk management
  11. 11 What should you be asking your suppliers now? www.surecloud.com © 2020 SureCloud. All rights reserved. Affected services or products Fourth parties Service/ product locations TPRM assurance Remote working Continuity & recovery planning Risk management
  12. 12 What should you be asking your suppliers now? www.surecloud.com © 2020 SureCloud. All rights reserved. Affected services or products Fourth parties Service/ product locations TPRM assurance Remote working Continuity & recovery planning Risk management
  13. 13 What should you be asking your suppliers now? www.surecloud.com © 2020 SureCloud. All rights reserved. Affected services or products Fourth parties Service/ product locations TPRM assurance Remote working Continuity & recovery planning Risk management
  14. 14 What should you be asking your suppliers now? www.surecloud.com © 2020 SureCloud. All rights reserved. Affected services or products Fourth parties Service/ product locations TPRM assurance Remote working Continuity & recovery planning Risk management
  15. 15 Why your fourth parties are so important
  16. 16 Security breaches from 3rd and 4th parties RSA Security: • April 2011 – via a recruitment company and xls file • Tens of millions of SecurID hardware tokens would have to be re-issued to clients British Airways: • September 2018 – via online payment forms • Approximately 380,000 transactions were affected and a proposed fine of £183m www.surecloud.com © 2020 SureCloud. All rights reserved.
  17. 17 Why are fourth parties important? www.surecloud.com © 2020 SureCloud. All rights reserved. Your Organisation
  18. 18 Why are fourth parties important? www.surecloud.com © 2020 SureCloud. All rights reserved. Your Organisation Third Party Vendor Third Party Vendor  What if your third party is also working with multiple third parties to provide your services?
  19. 19 Why are fourth parties important? www.surecloud.com © 2020 SureCloud. All rights reserved. Your Organisation Third Party Vendor Third Party Vendor 4th Party Vendor 4th Party Vendor 4th Party Vendor 4th Party Vendor 4th Party Vendor 4th Party Vendor  Fourth parties can infiltrate a company’s data through the third party relationship  Fourth party risks can arise from contractors, consultants and other vendors working with your third- party vendor
  20. 20 How to address fourth parties? • Targeted questions of your third parties to understand their fourth parties www.surecloud.com © 2020 SureCloud. All rights reserved.
  21. 21 How to address fourth parties? • Targeted questions of your third parties to understand their fourth parties • Work actively with your third parties to request information and get a full understanding of the fourth parties involved www.surecloud.com © 2020 SureCloud. All rights reserved.
  22. 22 How to address fourth parties? • Targeted questions of your third parties to understand their fourth parties • Work actively with your third parties to request information and get a full understanding of the fourth parties involved • Review your third parties own TPRM policies and practices www.surecloud.com © 2020 SureCloud. All rights reserved.
  23. 23 How to address fourth parties? • Targeted questions of your third parties to understand their fourth parties • Work actively with your third parties to request information and get a full understanding of the fourth parties involved • Review your third parties own TPRM policies and practices • Require your third parties contractually commit to notifying you prior to contracting with a fourth party vendor www.surecloud.com © 2020 SureCloud. All rights reserved.
  24. 24 How to address fourth parties? • Targeted questions of your third parties to understand their fourth parties • Work actively with your third parties to request information and get a full understanding of the fourth parties involved • Review your third parties own TPRM policies and practices • Require your third parties contractually commit to notifying you prior to contracting with a fourth party vendor • Identify trends in fourth parties and conduct onsite audits if possible www.surecloud.com © 2020 SureCloud. All rights reserved.
  25. 25 Embedding your risk & control culture in your suppliers
  26. 26 Embedding your risk and control culture in your suppliers Current Situation: • Organisations are conducting point in time assessment which is often regulatory focused Changing the mindset: • Embed your organisation’s risk and compliance processes into your suppliers • Actively incentivise suppliers to report risk and compliance data • Document and manage the risks and controls that occur from your supplier relationships • Track and assign remediation activities to your suppliers www.surecloud.com © 2020 SureCloud. All rights reserved.
  27. 27 Using technology to enhance your program
  28. 28 Using technology to enhance visibility of your vendors Current Situation:  Your organisations third party risk management program/solutions isn’t integrated into the wider organisation. How to enhance your program:  What existing technology we have will provide us with greater insight?  What other technology will provide us with better insight? www.surecloud.com © 2020 SureCloud. All rights reserved.
  29. 29 Technology you can leverage  What existing technology we have will provide us with greater insight? www.surecloud.com © 2020 SureCloud. All rights reserved.  What other technology will provide us with better insight? • Incident Data • IT Assets • Contract Data • Risk and Compliance Data • Financial Stability Data • Cyber Risk Rating • Regulatory Data • Corruption Perceptions Index
  30. 30 Q&A
  31. 31 Introducing SureCloud's Complimentary Supply Chain Solution With the free solution you can: 1. Document key processes and assets 2. Document your key 3rd and 4th parties 3. Directly assess your supply chain 4. Contribute to a global insight report 5. Define and manage both issues and exceptions 6. Report results via intuitive dashboards https://info.surecloud.com/free-supply-chain-solution www.surecloud.com © 2020 SureCloud. All rights reserved. Upcoming Webinar: How to Understand and Build the Resilience of your Supply Chain
  32. 32 Get in touch Carry on the conversation... - @surecloud alex.hollis@surecloud.com matthew.davies@surecloud.com
  33. Thank you www.surecloud.com sales@surecloud.com

Editor's Notes

  1. AH – First (Background) MD – Second (Background)
  2. AH – Walkthrough  FYI – we are all remote 
  3. AH – Checklist Key starters for 10 Matt revalidate  And add start to targeted question sets & link to tier or value of contract 
  4. MD – do  Highlight
  5. MD – lead  AH – add (future services) as nature changes
  6. MD – Lead AH – ether move on or add
  7. MD – Lead AH – ether move on or add
  8. MD – Lead AH – ether move on or add
  9. MD – Lead AH – ether move on or add
  10. MD – Lead AH – either move on or add
  11. MD – Lead AH – either move on or add
  12. AH – Lead this 
  13. MD – Lead
  14. MD – Lead
  15. MD – Lead AH – example  Marketing Agencies – Freelance  IT Provider – Services  Consulting Firms -  Specialist Staff  SaaS providers – Infrastructure and Libraries 
  16. AH – Lead 
  17. AH – Lead 
  18. AH – Lead 
  19. AH – Lead 
  20. AH – Lead Matt Comment  - point 3  - good coms and relationship with vendors AH – Ask matt (Level of Trust) do you need to pay for trust? Size one man band vs large service company  If its too good to be true it normally is Ask for references
  21. MD/AH - discuss "As is" AH - this wasn't designed for where we are today e.g. cloud  MD points - Accountable & report things into group risk? How does this happen?  Telling you about Risk
  22. AH - lead
  23. AH/MD  Alex lead  MD comments more informed 
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