Providing Chat Support On A Small Team (Without Making Your Team Or Your Customers Miserable) by Emily Chapman

Support Driven
Support DrivenSupport Driven
PROVIDING CHAT
SUPPORT ON A
SMALL TEAM
(WITHOUT MAKING
YOUR TEAM OR
YOUR CUSTOMERS
MISERABLE)
SD EXPO AMERICAS 2019
#sdexpo
Emily Chapman
SD: @emchap
Help Scout
Providing Chat Support On A Small Team (Without Making Your Team Or Your Customers Miserable) by Emily Chapman
Providing Chat Support On A Small Team (Without Making Your Team Or Your Customers Miserable) by Emily Chapman
Providing Chat Support On A Small Team (Without Making Your Team Or Your Customers Miserable) by Emily Chapman
Providing Chat Support On A Small Team (Without Making Your Team Or Your Customers Miserable) by Emily Chapman
Providing Chat Support On A Small Team (Without Making Your Team Or Your Customers Miserable) by Emily Chapman
Providing Chat Support On A Small Team (Without Making Your Team Or Your Customers Miserable) by Emily Chapman
Providing Chat Support On A Small Team (Without Making Your Team Or Your Customers Miserable) by Emily Chapman
Providing Chat Support On A Small Team (Without Making Your Team Or Your Customers Miserable) by Emily Chapman
Providing Chat Support On A Small Team (Without Making Your Team Or Your Customers Miserable) by Emily Chapman
Providing Chat Support On A Small Team (Without Making Your Team Or Your Customers Miserable) by Emily Chapman
Providing Chat Support On A Small Team (Without Making Your Team Or Your Customers Miserable) by Emily Chapman
Providing Chat Support On A Small Team (Without Making Your Team Or Your Customers Miserable) by Emily Chapman
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Providing Chat Support On A Small Team (Without Making Your Team Or Your Customers Miserable) by Emily Chapman

  • 1. PROVIDING CHAT SUPPORT ON A SMALL TEAM (WITHOUT MAKING YOUR TEAM OR YOUR CUSTOMERS MISERABLE) SD EXPO AMERICAS 2019 #sdexpo Emily Chapman SD: @emchap Help Scout