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SEnerCon´s profile and its role in SUPERSEDE

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This presentation gives a brief summary on the use case provider SEnerCon GmbH from Berlin, Germany.

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SEnerCon´s profile and its role in SUPERSEDE

  1. 1. Immanuel Hengstenberg SEnerCon GmbH Hochkirchstr. 11 10829 Berlin Fon: +49 89 23514967 Email: immanuel.hengstenberg@senercon.eu About SEnerCon…
  2. 2. 2 • Computer based interpretation of heating energy consumption data for multi family buildings and housing companies since 1992 • Web based energy advice since 2000, application service provider of co2online (climate protection campaign for the German government) • Currently 15 persons work in SEnerCon Berlin • Offering cost free access to advice about heating energy consumption for everybody – home owners and tenants in order to reach big numbers of people and create relevant impact on national energy consumption bill SEnerCon: general facts
  3. 3. 3 •Business model 1: computer based advice subsidized by municipalities and the government in order to make the knowledge about one’s own energy consumption be a public good • Business model 2: computer based “pro” energy consultancy services offered to equipment producers and final consumers. SEnerCon: general facts
  4. 4. 4 Dialogue-based online energy savings- adviser, a key competence of SEnerCon Online adviser: • Calculate and visualize savings potentials for home owners and tenants • Recommend next steps • Offer contacts to local actors for further advice and practical help
  5. 5. 5 22 online energy-adviser used 25,000 times a week on over 700 partner sites
  6. 6. 6 SEnerCon´s online adviser are used more then 5 Mio. times by more than 700 partners which are: • Banks and financial services • Manufacturers and retailers • Energy consultants and engineers • Media • ESCOs • Utilities • Artisans and craft associations • Consumer portals SEnerCon: Expertise in Germany
  7. 7. 7 SEnerCon: Expertise in Europe Senercon´s Software : • Austria • Ireland • Denmark • UK • Cataluña • Spain • Italy • Greece • Bulgaria • Malta • Latvia
  8. 8. 8 SEnerCon´s role in the SUPERSEDE project: use-case provider
  9. 9. 9 Typical (end-) user of the iESA • most users are between 30 and 50, men, house owner • most of them are interested in monitoring their consumption, check how they can save energy • many are dedicated towards energy saving and want to measure their energy saving actions Other stakeholders • project manager that needs extension of the iESA • sales people who have ideas for extension they want to sell to business partners • partners who want to give a customized iESA to their end-users • frontend and backend developer SEnerCon use case
  10. 10. 10 General problems and question in development • implementing a feature where we think(!) this is useful, how to clarify that? • we have developed features that are not (much) used afterwards • connection between feedback about a problem and the state of the system at this time + • which clicks has the user done? • what does the screen look like? • which data is in the current session of the user? • does a feature has an effect on the consumption of the user? • general remark: • the more feedback we get the more time we need for answering this and dealing with it. Not answering something is frustrating for the user SEnerCon use case
  11. 11. 11 What we want to do in SUPERSEDE • Testing three approaches to extends the iESA with different measurements • reduce the dropout rate by guiding the user through the application • give the users advice for doing modernisation • provide individual evaluation of the data • We want to answer questions like • “Is a feature used by the users?” • “Does a feature has an effect on the consumption of the user?” • “Is our calculation valid for the users?” • “Did a feature really helped?” • “Which extension of a feature are useful for the user?” SEnerCon use case
  12. 12. 12 Our goals • reach a high binding to the tool by the users • lower the dropout rate → get more users • build features that we can sell to the user and be sure they are u SEnerCon use case
  13. 13. www.senercon.de Immanuel Hengstenberg SEnerCon GmbH Hochkirchstr. 11 10829 Berlin Fon: +49 89 23514967 Email: immanuel.hengstenberg@senercon.eu

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