Superfast Business - Making the Most of Tablets for your Business


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Superfast Business - offers fully funded support to help ambitious businesses in the South West with a focus on rural areas identify, maximise and profit from the opportunities that superfast broadband and new technologies present. They have a team of expert advisers, a programme of events on hot topics offering inspirational insights and practical solutions and access to IT specialists and knowledge.

The service is aimed at businesses who have heard superfast broadband is coming to their area or are already experiencing good connection speeds and fulfill ERDF eligibility criteria.

Register on their website today to see if your business is able to access the full support package and keep up to date with the latest technologies and information.

t: 0845 603 8593

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Superfast Business - Making the Most of Tablets for your Business

  1. 1. Welcome Kate Doodson Cosmic @cosmickated Serco Internal
  2. 2. What is superfast business? • Superfast Business is a European Funded programme of fully funded business support for SMEs • Delivered by Peninsula Enterprise, working with the Local Authorities & Connecting Devon & Somerset broadband rollout project Serco Internal
  3. 3. Superfast Business Support • Business advice and specialist support to help growth businesses maximise the opportunities of Superfast Broadband and associated technologies. • Businesses can get support to: – – – – – – – – Developing an ICT strategy Developing your ICT network/ infrastructure Engaging new and existing customers Collaboration Client Relationship Management Systems Flexible working Moving your business to the Cloud Business Continuity • Eligibility criteria apply to businesses accessing the service Serco Internal
  4. 4. The Connectivity “Revolution” Serco Internal
  5. 5. Support Available – 12 hours of support
  6. 6. Next Steps 1. Register on our website (which incorporates the Knowledge Hub). to unlock access to a range of resources and materials 2. Check your eligbility 3. Let us know what areas of ICT and technology you might be interested in Developing an ICT strategy Developing your ICT network/ infrastructure Engaging new and existing customers Collaboration Client Relationship Management Systems Flexible working Moving your business to the Cloud Business Continuity 4. Talk to our Client Relationship Co-ordinator to check your eligibility and arrange an appointment with one of our dedicated Business Advisers Serco Internal
  7. 7. NwKQQ Serco Internal
  8. 8. Stay up to date • • twitter @superfastbiz • Facebook • join our LinkedIn group 'Superfast Business SW' • • 0845 603 8593 Serco Internal
  9. 9. Future Events August 2013 21st Wednesday 28th Wednesday 10-12:30 Taunton 10-12:30 Barnstaple The Future of Digital Business The Future of Digital Business September 2013 4th Wednesday 11th Wednesday 17th Tuesday 18th Wednesday 25th Wednesday 10-12:30 10-12:30 10-12:30 10-12:30 10-12:30 Moving to the Cloud – is it you? Moving to the Cloud – is it you? Get the Most out of Online Marketing The Battle of the Tablet Device The Battle of the Tablet Device October 2013 2nd Wednesday 9th Wednesday 10-12:30 Paignton 10-12:30 Shepton Mallet Newton Abbot Wellington Bideford Dartmouth Cullompton Implementing Flexible Working Implementing Flexible Working Serco Internal
  10. 10. Making the Most of Tablets for your Business Kate Doodson Cosmic @cosmickated Serco Internal
  11. 11. 4th age of technology 1. 2. 3. 4. Productivity - Office Network - connection Digital – 2.0 connection through web Post PC – tablet and mobile Serco Internal
  12. 12. In 3 years tablets have overtaken smartphones in the amount of traffic they drive to websites Internet users view 70% more pages on a tablet device than on a smartphone
  13. 13. - Q2 2013 iOS and Android accounts for over 90% of mobile browsing in UK and US and UK iOS is slightly ahead of Android.
  14. 14. Tablet browsing 77% of the share in the six countries measured, and continues to increase its share
  15. 15. Digital publishing From August 2012 to February 2013. There was a 200% average growth in readers of digital publishing apps.
  16. 16. • One third of all likes on Facebook now occur via a mobile device. • the mobile share of Facebook “likes” jumped 56% between December 2012 and January 2013. Social media
  17. 17. How are tablets changing the way we do business? • 95% of employees say they use personally purchased devices for work use • With or without IT’s blessing, tablets users are using their devices for work purposes Serco Internal
  18. 18. How are tablets changing the way we do business? • It’s the thing that has • Jumpstarted the cloud revolution • Defined mobile working • Increasing innovation at all levels • Transforms face-to-face sales and marketing • Simplifies point-of-sale and customer service Serco Internal
  19. 19. Are tablets new? Why now? • No, it’s just ‘grown up’ • Natural evolution of technologies & approaches – virtualisation, automation, integration, and utility computing • The revolution is around how IT resources are managed and delivered Serco Internal
  20. 20. Serco Internal
  21. 21. Serco Internal
  22. 22. 1. Tablet devices & platforms 2. Day in the life of a tablet for business 3. Innovative use of tablets 4. Data solutions 3g, wifi, mifi 5. Accessories Serco Internal
  23. 23. Tablet devices Serco Internal
  24. 24. Serco Internal
  25. 25. Apple iPad The iPad with Retina Display • Size: 9.5” tablet • Operating system: iOS It doesn’t have a native file structure and outputs are limited. • Price: from £399 Bluetooth for connections to keyboard and mouse • Display: 2048x1536 Pixel Retina display • Storage: from 16GB • Outputs: accessories • Camera: Front and rear 5.0 MP • Weight: 652g • Battery life: 9 hours • Processor:Quad core1.4GHz A6X Serco Internal
  26. 26. Samsung Galaxy Tab 2 The Samsung Galaxy Tab 2 • Size: 10.1” tablet • Operating system: Android • Price: £160 • Display: 1,280 x 800 • Processor: dual-core 1GHz ARM 9 processor Slightly bigger screen, and can add more memory through SD card • Storage: 16GB, microSD slot (boost to 32GB) • Outputs: • Camera: Front and rear 3MP (VGA) • Weight: 588g Serco Internal
  27. 27. Dell Latitude 10 The Dell Latitude 10 • Size: 10” tablet Runs native Office applications • Operating system: Windows 8 Windows based office environment and connects straight into a SBS Windows server environment. • Price: from £375 -£560 • Display: 1,366 x 768 Comes with a powered desktop • Storage: from 64GB & SD memory dock (for USB keyboard) with a card Gigabit Ethernet socket and a • Outputs: USB port, mini HDMI out stylus for note-taking and handwriting recognition. • Camera: Front and rear XMP • Weight: 658g or 860g • Battery life: 27 hours or 12hours • Processor: 1.8GHz Atom Z2760 Serco Internal
  28. 28. Platforms Serco Internal
  29. 29. Windows – Closed source software Microsoft surface Pro Dell latitude 10 Lenovo Yoga iOS – Closed source software Android – Open source software, Linux based iPad iPad mini Samsung Galaxy tab Nexus 10 or 7 LG Serco Internal
  30. 30. • Launched 2012 • Windows RT and Windows 8 • Full operating system – like a laptop • Full programmes Word Excel etc • Great for integrating into a Windows server based business • DOWNSIDES • A little fiddly – Windows 8 • Not many apps Serco Internal
  31. 31. • Launched in 2008 • From Google • Android platform is flexible for developers • Thousands of platform variations, can make changes yourself. • Lots of Apps in Google Play store • DOWNSIDES • Fragmented platform for enterprise rollout • Google Play store, not vetted • Can be tricky from out of the box to set up Serco Internal
  32. 32. • Launched in 2010 • Own iOS operating system now iOS 7 • Largest App store 700,000 apps and verified • Media rich • DOWNSIDES • Price • It’s all Apple • iPad does not come with a native user accessible file system. Can’t personally copy files over to the device the way they would to a PC’s flash drive. Serco Internal
  33. 33. Day in the life of a tablet for business Serco Internal
  34. 34. Morning! Serco Internal
  35. 35. Wake up! Smart alarm clock • Wakes with intelligent sleep cycles • Includes weather forecast Serco Internal
  36. 36. Calendar apps Fantastical • Separate calendars • Integrate with Exchange – view all calendars • Intelligent input ‘lunch with john’ Serco Internal
  37. 37. Social media management tools Hootsuite & Flipboad • Hootsuite view all social media, all mentions or search terms you follow • Schedule posts for the day ahead • facebook/id341249709?mt=8 • Flipboard • news/id358801284?mt=8 • LinkedIn Serco Internal
  38. 38. Tablets for Sales Serco Internal
  39. 39. Travelling to meetings • TripLog - mileage-log-tracker/id585918522?mt=8 • NCP car parking - • Google Maps • Ringo • mt=8 Serco Internal
  40. 40. PDF and portfolio view and share iBooks pdf of sales literature =8 PDF of presentations too Dropbox  Keynote  iBooks (share a print open in another app) rather than connecting device to desktop Serco Internal
  41. 41. Note taking Elements Elements syncs with Dropbox and has file management system inside Dropbox /elements/client. Easily create new folders and files • and-markdown/id382752422 Cloud On Use Office on tablet and save and share to Dropbox, Google Drive or Microsoft Skydrive or :// Serco Internal
  42. 42. Visualise the detail Skitch Communicate visually during the meeting =8 Talkboard Quick Scanner - Capture the content and save to dropbox client folder Serco Internal
  43. 43. Quote & form filling • Forms App • Forms is a client of Google Forms (Google Docs). The Form you created on your PC can be viewed in the most suitable layout for iPhone/iPad. Works offine and sends when online • Create Google Form - fill in on iPad or tablet Serco Internal
  44. 44. New client or new contact? • Card Munch - by LinkedIn • Turns your business cards into contacts with LinkedIn integration. • Easily see LinkedIn profile information for your new contacts -- and connect with them in a single click. Serco Internal
  45. 45. Electronic Signature management Docusign Sign documents on the ipad • pdf-documents/id474990205?mt=8 • Securely collect information and sign anything, anywhere, anytime, on any device. • Identity management, authentication, digital signature, forms/data collection, collaboration, workflow automation and storage. • Integrations – including Box, DropBox, Google Drive, Microsoft and Serco Internal
  46. 46. Planning next meeting • Doodle • Arrange meeting date and times with multiple clients • Link to your Outlook or Google Calendar Serco Internal
  47. 47. Remote meeting management • Video conferencing – hangouts, skype • Google Hangouts - (email contacts are synced with hangouts) & • Skype/ Microsoft Lync instant message, collaboration • Unified Communications Massive strides forward with superfast broadband Serco Internal
  48. 48. Serco Internal
  49. 49. Access other devices PC or Mac • LogMeIn • Get remote access to your PC or Mac from any device, anywhere . • ?mt=8 Serco Internal
  50. 50. Tablets for… Training/Presentation environment Serco Internal
  51. 51. Event attendance management • Eventbrite managers app • Stay organized and check in attendees faster at your event with Eventbrite's Entry Manager app! • Scan tickets or look up names on your iPhone, iPod touch, and iPad. • manager/id368260521?mt=8# Serco Internal
  52. 52. Presentation Apps Presentation software - Keynote for iOS Some fonts, transitions, and builds that aren’t available on the iPad, In PowerPoint on PC - SlideShark for iPad iBooks – PDF versions of presentations Serco Internal
  53. 53. Show off your presentation • Connector - iPad to VGA or HDMI connector • AirPlay mirroring (need iOS5 or above) • Apple TV or turn a computer into an AirPlay receiver AirServer or Squirrels’ Reflection Serco Internal
  54. 54. Serco Internal
  55. 55. • iPad physically connected to VGA? • Keynote Remote - use your phone as a remote • If your iPad is physically connected to your display • or if you want to be able to move around during your presentation without carrying the iPad with you • remote/id300719251?mt=8 • iPhone becomes a remote control for Keynote on your iPad, and previews your slides. • Must be on the same wireless network Serco Internal
  56. 56. Feedback form filling • Forms App • Forms is a client of Google Forms (Google Docs). The Form you created on your PC can be viewed in the most suitable layout for iPhone/iPad. Works offine and sends when online • Save to Google Drive Serco Internal
  57. 57. Tablets for… Research and Learning Serco Internal
  58. 58. • iTunes U u/id490217893?mt=8 Access to complete courses from leading universities and other schools and the world’s largest digital catalog of free education content — right on your iPad, iPhone, or iPod touch. Whether you’re majoring in molecular biology at a university, taking Spanish in high school, or just interested in European history Serco Internal
  59. 59. • Podcasts App 9?mt=8 • Podcasts app is the easiest way to discover, subscribe to and play your favourite podcasts. Explore free audio and video podcasts from the Podcasts Store. • Create personal stations that update automatically with new episodes. Sync playlists from iTunes, or create an On-The-Go playlist to play just the episodes Serco Internal
  60. 60. Tablets for… Receiving Payments Serco Internal
  61. 61. • Sage Line 50 • 50/id449575552?mt=8 • Dashboard, P&L and Headline reports provide overview of Company Financial Position • Immediately respond to customers by emailing or viewing PDF invoices, quotes and sales orders • View details and transactions for customers, suppliers, bank accounts • View and Create Invoices, Sales Orders, Quotations and Customer Records • View transactions on customers, suppliers and bank Serco Internal
  62. 62. • Invoice ASAP (Quickbooks) • paypal-quickbooks/id451228846?mt=8 • Customize Invoices -Add Your Logo Unlimited Cloud Storage QuickBooks & QuickBooks Online Sync • Each invoice you create is securely stored as a unique URL/Website. • This web-document can be sent to customers as a link, and displays as a web-invoice. • This allows you and your customers to view signatures & photos and hear voice memos attached to the invoice. You can link your web-invoices with PayPal or an existing merchant account for web payments. You can also mark invoices as paid in the field with the mobile app. Serco Internal
  63. 63. Square Card Reader/Huddle Buy • receive payments from cards….2.75% per swipe for Visa, American Express, MasterCard and Discover. No contracts, monthly fees or merchant accounts. Funds are deposited into bank account the next day. PayPal • Access your account info, Tap to pay and order from phone, Pay using PayPal at local shops. • Pay back friends instantly or collect money • mt=8 Serco Internal
  64. 64. Tablet innovation… Serco Internal
  65. 65. • At-table ipads Serco Internal
  66. 66. Use of tablets in Construction Serco Internal
  67. 67. Connecting your tablet Serco Internal
  68. 68. • Mobile data – 3G, 4G and Wifi Serco Internal
  69. 69. Mobile 3G • 3G enables devices such as mobile phones and mobile dongles to deliver broadband-speed internet. • Download speeds of up to 21Mb and upload speeds of up to 1.76Mb via a mobile dongle, USB modem or MiFi. • Ave speed? 1.5Mb • 3G is good for - emails, maps, Facebook, low quality YouTube, Skype calls, Twitter and other low-level application • 2G (dial up) 3G broadband 4G superfast Serco Internal
  70. 70. • How can I use 3G? • Through 3G enabled some tablets…. • OR creating a Mifi hotspot Serco Internal
  71. 71. 4G What is 4G? • Faster and fatter • Promised speeds of up to – 100Mb at high speed (driving or train) – 1Gb low speed (sitting or walking) • Offering around 40Mb in UK – reality 20Mb • 4G uses LTE spectrum • 800Mhz – long distance, not impacted by obstacles, ideal for rural areas • 2.6Ghz – shorter distance – ideal for city centres Serco Internal
  72. 72. 8 0 0 M h z 2 . 6 G h z Serco Internal
  73. 73. 3G vs 4G downloading 3G 4G Downloading YouTube homepage 3.6 s 1.8 s Downloading a music track 8.6 s 4.3s Loading Facebook news feed 5.3 s 2.4 s Uploading 100 photos to Flickr 7m 46s 4m 5s Download Hunger Games 41m 06s 14m 53s Serco Internal Source OPUS EE September 2013
  74. 74. Accessories • Keyboards • Dobbers • Connectors Serco Internal
  75. 75. • Questions Serco Internal
  76. 76. • 10 Android Apps you won’t find on an iPad • tablet-apps-you-wont-find-on-the-ipad/ Serco Internal
  77. 77. Deploying iPads across an organisation • Apple generally has its own way of doing things, and device management is no different. You can use configuration profiles for iPad administration, similar to the way you useGroup Policy to manage Windows computers, but the level of control you have over iPads with configuration profiles isn't as deep. You can take actions to lock out the App Store, install certificates, disable features such as Web browsing and instant messaging, and even lock down the screen to a single app in kiosk situations. The configuration profile also enables you to preconfigure accounts such as the mail client,Wi-Fi networks, and virtual private networks. • The configuration profile is really just an XML file that contains the custom details about the settings required for the iPad. To distribute these settings, an Apple utility called Apple Configurator has three modes -- Prepare, Supervise and Assign - that follow the lifecycle of the tablet. Serco Internal
  78. 78. Roll out update Serco Internal
  79. 79. Roll Out • The Government ambition is to have the best Superfast Broadband Network in Europe by 2016. • By 2014 two thirds of UK premises (residential and business) will have access to superfast broadband • Improved broadband (>2mbps) to every business and community across Devon and Somerset by 2016 • Faster broadband (>20mbps) to at least 90% of the area by 2016 Serco Internal
  80. 80. Roll Out Serco Internal
  81. 81. How will the Roll Out Work? • Contract signed 29 January 2013 • Eleven implementation phases with implementation completing late 2016 • 6 – 9 months average to survey, design and plan per phase. The survey and planning process has started. • 3 – 9 months average deployment per phase. First cabs forecast to be deployed and first services available to businesses & residents by year end 2013. Serco Internal
  82. 82. Areas announced: • Moretonhampstead, • Holsworthy, • Sticklepath (near Okehampton), (Started 3 months early) • Bradford on Tone, (Started 3 Months Early) • Bishops Lydeard, • Creech St Michael • Monkton Heathfield (near Taunton) Serco Internal