Opl

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Opl

  1. 1. Laundry OPERATIONS DESINGED BY Sunil Kumar Research Scholar/ Food Production Faculty Institute of Hotel and Tourism Management, MAHARSHI DAYANAND UNIVERSITY, ROHTAK Haryana- 124001 INDIA Ph. No. 09996000499 email: skihm86@yahoo.com , balhara86@gmail.com linkedin:- in.linkedin.com/in/ihmsunilkumar facebook: www.facebook.com/ihmsunilkumar
  2. 2. © 2008, Educational Institute Competencies for Managing an On-Premises Laundry 1. List factors to consider when planning an on-premises laundry operation for a hotel. 2. Outline the steps involved in processing linens as they flow through an on-premises laundry operation. 3. Identify the various types of machines and equipment that might be found in a hotel's on- premises laundry operation. 4. Summarize valet service (guest laundry) issues. 5. Describe effective staffing and scheduling practices for on-premises laundry operations. 2
  3. 3. Flow of Linens through the OPL  Collecting soiled linens  Transporting soiled linens to the laundry  Sorting  Loading  Washing  Extracting  Drying  Finishing  Folding  Storing  Transferring linens to use areas 3
  4. 4. © 2008, Educational Institute Types of Detergents Synthetic detergents  May contain surfactants to aid soil removal and soften fabrics  May also have builders or alkalies to soften water and remove oils and grease Neutral (pure) soaps  Contain no alkalies and are used on lightly soiled items Built soaps  Contain alkalies and are used on heavily soiled fabrics 4
  5. 5. © 2008, Educational Institute Alkalies and Sours Alkalies • Help detergents lather better • Neutralize acidic stains • Residual alkali can damage fibers and cause yellowing, fading, and skin irritation Sours • Are mild acids • Used to neutralize alkalies after washing and rinsing 5
  6. 6. © 2008, Educational Institute Washing Machine Features  Capacity  Chambers  Detergent dispensing capability  Microprocessors  Water reuse  Extraction 6
  7. 7. © 2008, Educational Institute Setting Up Valet Service  Set times for laundry pickup and delivery.  Determine how laundry will be delivered to guestrooms.  Figure bills to be attached to clean laundry.  Determine the final hotel liability policy in accordance with state and local laws.  Handle lost and damaged items.  Field guest comments and complaints. 7
  8. 8. © 2008, Educational Institute Staffing an On-Premises Laundry  Forecast linen needs.  Set minimum and maximum staffing levels.  Set up shifts.  Cross-train personnel.  Create job lists and performance standards. 8
  9. 9. 9 DESINGED BY Sunil Kumar Research Scholar/ Food Production Faculty Institute of Hotel and Tourism Management, MAHARSHI DAYANAND UNIVERSITY, ROHTAK Haryana- 124001 INDIA Ph. No. 09996000499 email: skihm86@yahoo.com , balhara86@gmail.com linkedin:- in.linkedin.com/in/ihmsunilkumar facebook: www.facebook.com/ihmsunilkumar webpage: chefsunilkumar.tripod.com
  10. 10. 9 DESINGED BY Sunil Kumar Research Scholar/ Food Production Faculty Institute of Hotel and Tourism Management, MAHARSHI DAYANAND UNIVERSITY, ROHTAK Haryana- 124001 INDIA Ph. No. 09996000499 email: skihm86@yahoo.com , balhara86@gmail.com linkedin:- in.linkedin.com/in/ihmsunilkumar facebook: www.facebook.com/ihmsunilkumar webpage: chefsunilkumar.tripod.com

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