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MAIL HANDLING
TYPES OF MAIL
INCOMING MAIL
OUTGOING MAIL
INTERNAL MAIL
INCOMING MAIL
MAIL WHICH COMES INTO THE
BUSINESS.
IT CAN BE RECEIVED THROUGH THE
POST, FACSIMILE OR BY E-MAIL.
OUTGOING MAIL
THIS IS MAIL THAT IS SENT OUT OF THE
BUILDING.
IT CAN ALSO BE SENT BY ROYAL MAIL,
FACSIMILE OR BY E-MAIL.
DEALING WITH INCOMING E-MAIL
 DEAL WITH LETTERS MARKED “URGENT”
FIRST.
 DO NOT OPEN “PRIVATE AND CONFIDENTIAL
MAIL”.
OP...
RECORDED DELIVERY
AND REGISTERED MAIL
WHEN YOU NEED TO PROVE THAT THE
LETTER WAS SENT YOU WOULD USE ONE OF
THESE SERVICES...
FACSIMILIE
USES TELEPHONE LINES TO SEND AND
RECEIVE MESSAGES 24 HOURS A DAY.
TEXT, PICTURES, DIAGRAMS CAN ALL BE SENT.
...
E-MAIL
A SEVICE THROUGH THE INTERNET AND
TELEPHONE LINE WHICH SENDS MESSAGES
INSTANTLY FROM COMPUTER ANY TIME OF THE
DAY ...
ELECTRONIC COMMUNICATION
ADVANTAGES
QUICKER THAN POST.
CAN HAVE THEIR IMMEDIATE RESPONCES.
PAPER COPIES CAN BE MADE.
S...
INTERNAL MAIL
THIS IS MAIL WHICH IS SENT
WITHIN THE COMPANY- IT COULD BE
TO DIFFERENT BRANCHES.
IT COULD BE A MEMORANDUM...
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Mail handling

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Mail handling

  1. 1. MAIL HANDLING
  2. 2. TYPES OF MAIL INCOMING MAIL OUTGOING MAIL INTERNAL MAIL
  3. 3. INCOMING MAIL MAIL WHICH COMES INTO THE BUSINESS. IT CAN BE RECEIVED THROUGH THE POST, FACSIMILE OR BY E-MAIL.
  4. 4. OUTGOING MAIL THIS IS MAIL THAT IS SENT OUT OF THE BUILDING. IT CAN ALSO BE SENT BY ROYAL MAIL, FACSIMILE OR BY E-MAIL.
  5. 5. DEALING WITH INCOMING E-MAIL  DEAL WITH LETTERS MARKED “URGENT” FIRST.  DO NOT OPEN “PRIVATE AND CONFIDENTIAL MAIL”. OPEN THE REST OF THE MAIL ACCORDING TO PROCEDURES. PARCELS WILL BE DELIVERED DURING THE DAY AS THEY ARRIVE.
  6. 6. RECORDED DELIVERY AND REGISTERED MAIL WHEN YOU NEED TO PROVE THAT THE LETTER WAS SENT YOU WOULD USE ONE OF THESE SERVICES. THE PERSON RECIVING THE LETTER HAS TO SIGN FOR IT. WITH REGISTERED MAIL YOU WILL RECEIVE COMPENSATION IF IT IS LOST.
  7. 7. FACSIMILIE USES TELEPHONE LINES TO SEND AND RECEIVE MESSAGES 24 HOURS A DAY. TEXT, PICTURES, DIAGRAMS CAN ALL BE SENT. YOU WOULD NOT USUALLY SEND CONFIDENTIAL INFORMATION THIS WAY AS OTHER STAFF COULD SEE IT. IT IS FAST,GOES ALL OVER THE WORLD AT ANY TIME OF THE DAY OR NIGHT AND IS THE PRICE OF A TELEPHONE CALL.
  8. 8. E-MAIL A SEVICE THROUGH THE INTERNET AND TELEPHONE LINE WHICH SENDS MESSAGES INSTANTLY FROM COMPUTER ANY TIME OF THE DAY OR NIGHT. YOU MUST HAVE AN E-MAIL ADDRESS. YOU CAN SEND ANY TYPE OF INFORMATION EG. GRAPHS, DIAGRAMS. YOU CAN SEND ONE MESSAGE TO MANY PEOPLE AT THE SAME TIME.
  9. 9. ELECTRONIC COMMUNICATION ADVANTAGES QUICKER THAN POST. CAN HAVE THEIR IMMEDIATE RESPONCES. PAPER COPIES CAN BE MADE. SOME DOCUMENT CAN BE SENT VIA DISTRIBUTION LISTS.
  10. 10. INTERNAL MAIL THIS IS MAIL WHICH IS SENT WITHIN THE COMPANY- IT COULD BE TO DIFFERENT BRANCHES. IT COULD BE A MEMORANDUM, E- MAIL, DRAFT DOCUMENT OR EVEN A MESSAGE.

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