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AVAILABILITY SERVICES Recover faster, MAnAGEd TESTInG PRoGRAMME reduce disruptionBusiness Continuity Management SunGard’s Managed(BCM) continues to grow in importance Testing Programmefor many organisations. Testing is SunGard Availability Services Managed Testingan important, but often neglected Programme helps organisations to improvepart of BCM. From our experience their business resilience by improving the way they test their BCM arrangements.an organisation that tests its planswill recover faster, with less disruption Few organisations have the resources and skillsthan one that does not. to constantly maintain and apply good practice to their BCM test process. This can mean that an organisation’s testing arrangements may notBenefits at a glance meet the needs of the business, or of Standards Make better use of your BCM budgets like BS 25999, the British Standard for BCM. and resources To address this issue, SunGard can provide you Review and test your plans e.g. recovery with a bespoke programme to enhance your point objectives (RPOs) and recovery existing skills so that you use good practice to time objectives (RTOs) against real world test effectively. scenarios, giving you greater confidence your plans will work on the day We focus on: Develop greater awareness of BCM Defining and agreeing the scope in your organisation of the Programme, and creating a Embed BCM in the culture of project schedule your organisation Reviewing your current documentation, Reduces the cost, impact and duration and identifying where there are gaps of a business interruption Enhancing, updating and creating Have confidence that your BCM documentation to meet your needs arrangements will work on the day Defining your test objectives Make better use of your BC budgets Managing the test on your behalf and resources. Producing your test reports and sign-off. We can also co-ordinate your resources and analysts, so that SunGard’s and yours are seamlessly integrated to ensure your testing programme supports your BCM arrangements.

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MAnAGEd TESTInG PRoGRAMME Recover faster, reduce disruption How does this help? Effective BCM means having proper testing in place – otherwise you can never be sure it will work ‘on the day’. Testing highlights flaws – that’s why it needs to be done. SunGard’s Managed Testing Programme allows you to: Run and manage your tests and invocations with minimal remote client support – reduce your travel, accommodation and overtime costs Utilise SunGard’s experienced personnel to perform a technical recovery* Ensure good practice is always adopted – supports BS 25999 initiatives Have access to the right staff at the right time Minimise the disruption to your own staff before, during and after the test. The Programme will highlight any shortcomings in your BCM arrangements, so that any issues related to having insufficient resources in place – Workplace Recovery, data Centre Recovery, Managed Services – can be resolved quickly. *A valid SunGard recovery contract needs to be in place. United Kingdom & European Head office, 12-13 Bracknell Beeches, old Bracknell Lane West, Bracknell, Berkshire RG12 7BW 0800 143 413 infoavail@sungard.com www.sungard.co.uk© 2010 SunGard Availability ServicesSunGard and the SunGard logo are trademarks or registered trademarks of SunGard Data Systems Inc. or its subsidiaries in theUS and other countries. All other trade names are trademarks or registered trademarks of their respective holders. V1:09/10