SunGard ICT Resilience Review


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Understanding your ICT environment in depth is key to improving your business resilience and the efficiency of your ICT infrastructure. Using the specialist expertise of SunGard Availability Services’
Consultants to apply industry best practice, you can quickly identify and remedy any issues in your ICT infrastructure, to ensure that it is fully aligned to the needs of your organisation.

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SunGard ICT Resilience Review

  1. 1. Improve business AVAILABILITY SERVICES resilience and ICT infrastructure ICT RESILIEnCE REVIEw efficiencyUnderstanding your ICT Service Overviewenvironment in depth is key SunGard’s ICT Resilience Review provides organisations with an evaluation of theirto improving your business ICT infrastructure and provides customersresilience and the efficiency a detailed report of vulnerabilities and recommendations aligned to best practice.of your ICT infrastructure. This review is ideal for customers wishingUsing the specialist expertise to develop a roadmap for the future and to justify investment in their environment.of SunGard Availability Services’ This service aligns with componentsConsultants to apply industry of the BSI’s BS 25999 and the principlesbest practice, you can quickly of BS 25777.identify and remedy any issues The review covers all areas of yourin your ICT infrastructure, to ICT infrastructure including:ensure that it is fully aligned to People – Skills, knowledge and expertise Premises – Environment and facilitiesthe needs of your organisation. Technology – Equipment including servers and network Data – Storage, backup and communications Processes – Operational activities Dependencies – Suppliers, partners and other business units.
  2. 2. ICT RESILIEnCE REVIEw Improve business resilience and ICT infrastructure efficiency The Benefits What it involves? The review gives you an objective vendor A SunGard Consultant will contact neutral review of your infrastructure, you to discuss your requirements and allowing you to make practical plans request relevant information to review that can be easily cost-justified prior to site visit The review’s findings are colour coded There will be one site visit to each by priorities and accompanied by data centre where the Consultant will recommendations for improvements for follow a structured formal process to your business resilience and IT efficiency capture information An overall understanding of how the Interviews will be conducted with key IT infrastructure aligns to industry personnel to understand the operational best practice aspects of ICT The review highlights to the business, Interviews may be conducted with key in objective and straightforward terms, personnel to understand the business the challenges facing IT, and their aspects of BCM implications to the business The analysed information alongside The review can help provide a solid recommendations will be provided foundation for budget planning: in a structured report, (highlighting – Using a phased approach for information against the key Standards implementations components). A red, amber, green (RAG) traffic light system is used to easily – Focussing on those activities identify where SunGard feel action posing the most threat. is required The review can be extended to cover: A SunGard Consultant will present their findings and recommendations to you. Your BCM arrangements, including your RTOs and RPOs, by applying BS 25999 – this complements the review of your ICT A unified and objective view of overall efficiency, effectiveness and resilience of the organisation. United Kingdom & European Head Office, 12-13 Bracknell Beeches, Old Bracknell Lane west, Bracknell, Berkshire RG12 7Bw 0800 143 413© 2010 SunGard Availability ServicesSunGard and the SunGard logo are trademarks or registered trademarks of SunGard Data Systems Inc. or its subsidiaries in theUS and other countries. All other trade names are trademarks or registered trademarks of their respective holders. V1:08/10