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Configuration errors and financial politics frustrate RTO achievement
With more than 10,000 tests and 3,400 invocations to our name we find that some of our customers experience a great deal of difficulty performing a recovery without the support of SunGard staff. The smallest of administration or process errors can mean they miss their Recovery Time Objective (RTO) by hours and for some businesses that’s a major loss of revenue.
And as business becomes increasingly driven by the last quarters financial performance, discretionary spend restrictions on travel and hotel accommodation can frustrate your
The fact of the matter is – recovering servers is not easy. It requires world-class systems administration and experience to keep abreast of changes made to your IT assets, recovery script and processes including having the correct software and hardware versions to hand when you need them.
In a busy and sometimes stretched IT department that is easier said than done.
To illustrate this point further, the table overleaf lists the top five errors that most frequently cause recovery failure.
So if you find yourself in similar circumstances, SunGard’s Enhanced Recovery can help you reduce your RTO and reduce your costs associated with server recovery.