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  1. 1. 11 © 2011 Excipio Consulting, LLC. All Rights Reserved. This document is proprietary and confidential and may not be duplicated, redistributed, or displayed to any other party without the expressed written permission of Excipio. Data Center Strategies “Disaster Recovery”
  2. 2. 22 © 2011 Excipio Consulting, LLC. All Rights Reserved. This document is proprietary and confidential and may not be duplicated, redistributed, or displayed to any other party without the expressed written permission of Excipio. Data Center Review Agenda • Data Center Disaster Recovery “Challenges” • Data Center Disaster Recovery “Options” • How important is it to understand the “Current State Baseline” • What do we take into account in our Data Center DR Strategy • What are the phases in a Data Center DR Strategy • Key documentation • Client financial examples
  3. 3. 33 © 2011 Excipio Consulting, LLC. All Rights Reserved. This document is proprietary and confidential and may not be duplicated, redistributed, or displayed to any other party without the expressed written permission of Excipio. “Outages continue to have greater impacts on the Business” Disaster Recovery Challenges “Mapping Business Services to reasonable DR Solutions” “Technology has become more mainstream in Business, yet there is a misunderstanding of the costs and requirements to maintain this service” *Survey, 2010 – TechTarget Network
  4. 4. 44 © 2011 Excipio Consulting, LLC. All Rights Reserved. This document is proprietary and confidential and may not be duplicated, redistributed, or displayed to any other party without the expressed written permission of Excipio. Disaster Recovery Options “Networked storage and lower bandwidth options are making remote DR more effective” “Technology DR options are becoming more reliable, and cost effective” *Survey, 2010 – TechTarget Network “Options to purchase services on a consumption basis are becoming more effective”
  5. 5. 55 © 2011 Excipio Consulting, LLC. All Rights Reserved. This document is proprietary and confidential and may not be duplicated, redistributed, or displayed to any other party without the expressed written permission of Excipio. Critical Items • Strategies Applications Servers Storage Network • Prioritize Business Services (Applications & Infrastructure) 100% Uptime (Active-Active) 48 Hour Recovery 2+ Day Recovery • Disaster Recovery Importance of the Baseline “One of the more common mistakes is an improper understanding of the current environment and its impacts on Disaster Recovery.”
  6. 6. 66 © 2011 Excipio Consulting, LLC. All Rights Reserved. This document is proprietary and confidential and may not be duplicated, redistributed, or displayed to any other party without the expressed written permission of Excipio. “What do we need to take into account in our Data Center Strategy?” Data Center Operational Aspects • Operating Systems • Applications • Technology • Data Storage • Infrastructure • Resources Data Center Facilities • Facilities Capacity and Capabilities • Power • Cooling • Fire Suppression • Telecomm • Security Data Center DR Components
  7. 7. 77 © 2011 Excipio Consulting, LLC. All Rights Reserved. This document is proprietary and confidential and may not be duplicated, redistributed, or displayed to any other party without the expressed written permission of Excipio. Initial Phase “Where do we start in identifying our Data Center Disaster Recovery Needs?” Identify and Categorize the Business Services • 100% uptime requirements (active-active) • Financial Institution - Transactions • Travel Agency, Hotels – Reservations • Communication - Electronic mail • 24 – 48 hour recovery • Restaurant/Retail – Ordering inventory • Business - Payroll • Longer than 48 hour recovery • Human Resources – Hiring, benefits • Accounting – Month end reconciliation NOTE: To categorize the services requires an objective review and multiple conversations with the Business entities
  8. 8. 88 © 2011 Excipio Consulting, LLC. All Rights Reserved. This document is proprietary and confidential and may not be duplicated, redistributed, or displayed to any other party without the expressed written permission of Excipio. Phase II “To fully understand the Data Center Disaster Recovery needs, we need to map the services to the infrastructure requirements.” Business Service Application A, Database B, Middleware C App Server 1, Database Server 2, Webserver 3 SAN/NAS Storage Data Backup/Restoration, Storage NOTE: There can be multiple levels of complexity with one server hosting multiple applications.
  9. 9. 99 © 2011 Excipio Consulting, LLC. All Rights Reserved. This document is proprietary and confidential and may not be duplicated, redistributed, or displayed to any other party without the expressed written permission of Excipio. Phase III “What should be our breakdown of recovery services?” Common categories of Business Services • Active-Active uptime requirements • 10 to 17% • 24 – 48 hour recovery • 12 to 20% • Longer than 48 hour recovery • 50 to 65%
  10. 10. 1010 © 2011 Excipio Consulting, LLC. All Rights Reserved. This document is proprietary and confidential and may not be duplicated, redistributed, or displayed to any other party without the expressed written permission of Excipio. “A common mistake is believing the Disaster Recovery Data Center must contain the same infrastructure as the production Data Center” Phase IV “60+% of the infrastructure is typically not required, and most companies do not have the staffing resources to recover 100% of their environment” 100% Uptime (Active – Active) Critical Services 10 – 17% of Infrastructure 24 – 48 Hour Recovery Key Services 12 – 20% of Infrastructure
  11. 11. 1111 © 2011 Excipio Consulting, LLC. All Rights Reserved. This document is proprietary and confidential and may not be duplicated, redistributed, or displayed to any other party without the expressed written permission of Excipio. Phase V “How do we determine the proper location for our Disaster Recovery Data Center?” Key Geographical Requirements • A minimum of 11 miles from the production Data Center • Power Grids – verify it is located in another power grid • Network Connectivity – verify alternative network routes • An mid-distance of 75 miles from the production Data Center • Accessible with in two hours with-out public transportation • Alternative source of power, network and factors • Weather, Natural Disaster variables • Extended distance greater than 250 miles • Allows for protection against regional issues • Travel to the location can be an issue
  12. 12. 1212 © 2011 Excipio Consulting, LLC. All Rights Reserved. This document is proprietary and confidential and may not be duplicated, redistributed, or displayed to any other party without the expressed written permission of Excipio. Phase VI Other Considerations • Tier Level availability • Commonly Tier II versus Tier III • Corporate Location • Campus/Home Office versus alternative • Power Plants • Lower cost power options but also risks • Transportation corridors • Railway – hauling of hazardous materials • Airports – flight paths, distance/buffer zones • Twin Cities Specific • 511 building with network issues “What other factors should we consider in evaluating a Data Center for our Disaster Recovery Needs?”
  13. 13. 1313 © 2011 Excipio Consulting, LLC. All Rights Reserved. This document is proprietary and confidential and may not be duplicated, redistributed, or displayed to any other party without the expressed written permission of Excipio. Key Documentation Virtualization Strategy • What will and will not be virtualized • Servers, desktops, storage, and network Data Management Plan • Data replication and recovery • Classification, retention, backup/restore, thin provisioning, and encryption Equipment Acquisition • Shared server and storage environment, acquisition plan, and implementation • Purchase pre-populated server racks which are tested prior to delivery to the Disaster Recovery Data Center Operations Manual • Have a completed operations manual including standards, policies, service level agreements, security policies, and restrictions Resource Plan • How many resources are required to support the DR site “What are the key areas we should include in our Data Center Disaster Recovery plan?”
  14. 14. 1414 © 2011 Excipio Consulting, LLC. All Rights Reserved. This document is proprietary and confidential and may not be duplicated, redistributed, or displayed to any other party without the expressed written permission of Excipio. Client Financial Example Data Center Components 100% DR Site 37% DR Site Critical, Key Services Servers 300 110 Annual Server/Storage Cost $1,600 $1,600 Racks @ 5kW 23 8 Monthly Facilities Cost per Rack $1,900 $1,900 Total Annual Cost $1,004,000 $358,000 Data Center Components 100% DR Site 37% DR Site Critical, Key Services Servers 300 110 Annual Server/Storage Cost $4,000 $4,000 Racks @ 5kW 23 8 Monthly Facilities Cost per Rack $2,400 $2,400 Total Annual Cost $1,862,000 $670,000
  15. 15. 1515 © 2011 Excipio Consulting, LLC. All Rights Reserved. This document is proprietary and confidential and may not be duplicated, redistributed, or displayed to any other party without the expressed written permission of Excipio. Questions & Answers Sponsors Summary
  16. 16. 1616 © 2011 Excipio Consulting, LLC. All Rights Reserved. This document is proprietary and confidential and may not be duplicated, redistributed, or displayed to any other party without the expressed written permission of Excipio. Excipio Consulting Organization Who We Are – Overview Excipio Consulting has experts with many years of IT experience. They perform a wide variety of IT/IS assessments for organizations. This includes, Desktop, Network and Service Desk Management, Data Center operations and facilities, Application evaluation and integration, Shared Services Catalogs and Cost Models along with client RFP creation and vendor analysis. Specific to Data Centers, Excipio has completed hundreds of Data Center location assessments in recent years, for both public and private organizations ranging in size from 350 to over 100,000 employees. This includes organizations such as the States of Minnesota, Washington, Michigan and Pennsylvania, private companies of US Bank, Carlson Companies, MD Anderson, Baxter Labs, Lowes and others. Excipio helps clients focus on assessing growth, capacity, consolidation, risk and financial benefits related to operating your own data center or location of your equipment with an external partner. Key evaluation topics focus on the most effective and efficient ways to understand and determine your future Data Center strategic “Road Map”.

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