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Lakeview Squares

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Lakeview Squares

  1. 1. Welcome to...A Game of X’s and O’s Susan K. Smith, CIS 111, TVCC, Winter Qtr. 2012
  2. 2. Another Presentation© 2000 - All rights Reserved markedamon@hotmail.com
  3. 3. 1 2 3 4 5 67 8 9
  4. 4. Scoreboard 1 2 3 X 4 5 6 O 7 8 9 Click Here if X Wins Click Here if O Wins
  5. 5. 1In Vista, after an error and system restart, a user gets a window sayingthat Windows has recovered from an unexpected shutdown, and clicks Check for solution – What will happen?
  6. 6. 1 Microsoft displays information about the problem and it’s possibleHome solution
  7. 7. 2When XP encounters a problem with an application, if you areconnected to the Internet, a window will come up – Should you choose Send Error Report, or Don’t Send? Why?
  8. 8. 2 Choose Send a Report to get suggestions about the problem fromHome Microsoft. MS will also use the information for future updates and patches.
  9. 9. 3You can identify or eliminate a problem with memory by using what tool in Vista?
  10. 10. 3 Memory DiagnosticsHome
  11. 11. 4You can test memory at any time using the command prompt. Explain how to get there.
  12. 12. 4 Start, All Programs, Accessories, Command Prompt. TypeHome mdsched.exe, Enter and respond to the UAC box.
  13. 13. 5If the Windows Vista desktop cannot load, how can you run the diagnostic test from the Windows Vista boot menu?
  14. 14. 5 During the boot, press the Spacebar. A menu will appear. UseHome the Tab key to highlight Windows Memory Diagnostic and press Enter
  15. 15. 6What utility, used by Windows Vista and XP protects system files and keeps a cache of current system files in case it need to refresh a damaged file?
  16. 16. 6 System File Checker, also known as SFCHome
  17. 17. 7Explain how to access the SFC utility in the command prompt window.
  18. 18. 7 Enter sfc/scannow in the command prompt window to access theHome System File Checker
  19. 19. 8In Vista, how can you get an elevated command prompt window?
  20. 20. 8 Start, All Programs, Accessories. Right-click Command PromptHome and select Run as an administrator
  21. 21. 9What utility runs in the background to put stress on drivers as they are loaded and running, and can help troubleshoot intermittent hardware problems?
  22. 22. 9 Driver Verifier (verifier.exe)Home
  23. 23. 1Using the Driver Verifier Manager, to be on the safe side, which option should you should when selecting drivers to verify?
  24. 24. 1 Automatically select all drivers installed on this computer.Home
  25. 25. 2If you choose Automatically select all drivers installed on thiscomputer for the Driver Verifier Manager, what should you be aware of?
  26. 26. 2 You should be aware that the more drivers the utility monitors, theHome more system performance will be affected.
  27. 27. 3Why would it be a good idea to use the Drive Query tool to save information about your system to a file when the system is healthy?
  28. 28. 3 So if later, you have a problem with drivers, you can compareHome reports to help identify the problem driver
  29. 29. 4Using Device Manager to update drivers, when should you click Browse my computer for driver software?
  30. 30. 4 When you have already located an updated driver andHome downloaded it to your computer. Windows will be looking for an .inf file.
  31. 31. 5What would Vista do if you had clicked Search automatically for updated driver software? How does it differ from what XP would do?
  32. 32. 5 Vista will search the Microsoft Web site and the manufacturer’sHome Web site. XP will only search the Microsoft Web site for drivers.
  33. 33. 6A system lockup means that the computer freezes and must be restarted. These errors are most likely caused by what?
  34. 34. 6 A system lockup error is most likely caused by hardware such asHome memory, the motherboard, CPU, video card, or the system over heating.
  35. 35. 7When you encounter the “Blue Screen of Death” how can you evaluate the problem?
  36. 36. 7 Note the stop error at the top, and the specific number of the errorHome near the bottom of the screen and search the Microsoft Web site on these two items.
  37. 37. 8True or False – According to Microsoft documentation, the boot record is on the system partition.
  38. 38. 8 TRUE – Although I’d like to know whoseHome brilliant idea THAT was!
  39. 39. 9 True or False - If you need to use a recovery disc for yournotebook or name computer, just get an off-the shelf Windows set-up disc. Explain your answser.
  40. 40. 9 False - The notebook or brand company has specific drivers for your system with all kinds of changes made to it. Use theirs. IfHome you have misplaced your disc, contact them.
  41. 41. 1 If you are experiencing a problem and go into DeviceManager to check your hardware, how would you know a device has a problem?
  42. 42. 1 Device Manager indicates a problem with a yellow triangle with an exclamation point inside of it.Home
  43. 43. 2If you can identity the approximate date an error started and choose to use System Restore, how should you select a restore point?
  44. 44. 2 Select a restore point just before the problem started.Home
  45. 45. 3You find you need to boot from the Windows setup DVD. How do you set this up?
  46. 46. 3 Access BIOS setup by rebooting the PC. Look for message on what to press for the BIOS utility to load. In the bootHome sequence screen, make sure the DVD drive is listed before the hard drive.
  47. 47. 4How can you go about recovering a deleted file?
  48. 48. 4 Look in the Recycle Bin. Drag and drop the file to where it belongs, or right-click the file andHome click Restore on the shortcut menu.
  49. 49. 5How can you recover a corrupted data file?
  50. 50. 5 Try using the Recover command. Boot into Windows RE to open a command prompt window. InHome Windows RE, drive C is the current or default drive.
  51. 51. 6The Programs and Features window can be sued to uninstall what type of device?
  52. 52. 6 A USB device.Home
  53. 53. 7What is a driver rollback? (and no, it has nothing to do with Nascar)
  54. 54. 7 It is a term used to describe the undoing of a driver updateHome
  55. 55. 8You’ve been told that in order to clean up space, you can delete a file called Windows.old … but wait, what is in that folder?
  56. 56. 8 It is the name of the folder that was created when files from an old installation are moved during a reinstall of Vista.Home Yes, they are OK to delete.
  57. 57. 9You booted in Safe Mode. What is the name of the log file Windows uses for this?
  58. 58. 9 Ntbtlog.txtHome

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