EFFECTIVE COMMUNICATION SKILLSVER 1.6                                  Presented by,                           Sudhir Uday...
WHAT IS COMMUNICATION? Process which enables people to                                                                    ...
HOW DO YOU DO IT?    Speak    Write                                                                                     ...
COMMUNICATION MODEL   Parts of Message       Factual Data       Appeal                                                 ...
COMMUNICATION PROCESS   SenderIdeas (cluster)Coding (means of    communication) Medium of sending                     ...
COMPETENCIES Sender                                                     Receiver     Confront                          ...
BLOCKS OF COMMUNICATION                            Sender                                           Receiver              ...
BLOCKS OF COMMUNICATION Perception Prejudice Bias                                                                      ...
A U R A OF COMMUNICATIONA  – Attention U – Understanding                                                                ...
INHIBITIONS TO A U R A   These have to be confronted and dealt with       Hesitation : Not prepared/Not enough Knowledge...
ROLE PLAYS 2 people sitting with their back to each other and  doing an activity (Not conveying the idea/taking  people f...
SKILLS FOR FORMAL & INFORMALCOMMUNICATION    Formal Communication    Public Speaking/Debates : Skills, Developing these ...
THE FOUR STAGES OF SPEAKINGThe Non Speaker                                                                                ...
TWELVE BEHAVIORAL SKILLS - SPEAKING1.    Eye contact2.    Posture movement3.    Gesture/ Facial Expression                ...
DRESS AND APPEARANCE   1. Be Appropriate                                                                                  ...
Benefits to Personality•A self confident individual                                                                       ...
THE EGO STATES                The Parent State                                                                           ...
THE FOUR STAGES OF LEARNING1. Unconscious IncompetenceWe don’t know that we don’t know                                    ...
PRESENTATION SKILLS    Presentation skills have assumed utmost importance in the place of work     today    They are ess...
POWERFUL PRESENTATION SKILLS Eight Steps to a Powerful Presentation 1.  Develop your objectives 2.  Know your audience    ...
POWERFUL PRESENTATION SKILLS Audience Analysis Checklist 1.    How many people are expected to attend? 2.    What is their...
POWERFUL PRESENTATION SKILLS Preparation Worksheet 1. What is the topic of the presentation?    __________________________...
POWERFUL PRESENTATION SKILLS      Step 1: What are the objectives?     __________________________________________________...
POWERFUL PRESENTATION SKILLS Openers, Transitions, Key Points and Closers 1.   The purpose of an opener or introduction is...
POWERFUL PRESENTATION SKILLS Types of openers 1.  Quotations 2.  Rhetorical questions                                     ...
POWERFUL PRESENTATION SKILLS Five deadly sins of openers … and how to avoid them 1.  Apologies                            ...
POWERFUL PRESENTATION SKILLS Exercise  Think about what you need to cover in the opening of   your presentation. Write do...
POWERFUL PRESENTATION SKILLS Develop Transitions 1.   What is a transition? 2.   A transition is a link that joins the end...
POWERFUL PRESENTATION SKILLS Sample transitions 1.     “Now that we have looked at A, let’s look at B.” 2.     “In additio...
POWERFUL PRESENTATION SKILLS Structure the main body 1.   The main body of your presentation is a compilation of key point...
POWERFUL PRESENTATION SKILLS What is the most logical sequence?    1.     Chronological order    2.     Priority    3.    ...
POWERFUL PRESENTATION SKILLS Key ingredients of a closing 1.   A bridging statement that announces the closing 2.   _ “Let...
POWERFUL PRESENTATION SKILLS Types of closings 1.  A return to the opening theme 2.  A future challenge                   ...
PRESENTATION SKILLS - PRESENTATION ANXIETY How to overcome and channel fear     Fear: A distressing emotion aroused by an...
PRESENTATION SKILLS - PRESENTATION ANXIETY How to overcome and channel fear     Fear: A distressing emotion aroused by an...
DEVELOPING AND USING VISUAL AIDS Visual Aids and Logistics - Developing and Using Visual Aids Why use visual aids 1.      ...
PRESENTATION SKILLS When to use visual aids 1.   To open the presentation 2.   To channel thinking 3.   To emphasize key p...
PRESENTATION SKILLS - DELIVERY                      Vocal Image: “Its not what you say, but how you say It 1.    Pitch    ...
PRESENTATION SKILLS - PREPARING YOUR CONTENT • 1-Define Objective                                                         ...
PRESENTATION SKILLS - DELIVERY1.   Define your objective: Be very clear about the purpose of your presentation & the expec...
PRESENTATION SKILLS - DELIVERY     Quotation             Rhetorical             questions                     Declarative ...
BOOKS FOR REFERENCE  1.    Body Language at work – Peter Clayton  2.    Essential Manager’s Manual – Robert Heller & Tim H...
THANK YOUTel: +91.98450 35110email: info@ealpl.comURL: w w w . e a l p l . c o m                                          ...
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Effective communication skills ver 1.6

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Effective communication skills ver 1.6

  1. 1. EFFECTIVE COMMUNICATION SKILLSVER 1.6 Presented by, Sudhir Udayakanth edge academy™ www.ealpl.com
  2. 2. WHAT IS COMMUNICATION? Process which enables people to edge academy™ understand one another www.ealpl.com edge academy™ - 3/302, Mantri Residency, Opp Meenakshi Temple, Bannerghatta Road, Bangalore – 560 076. INDIA sudhir@ealpl.com | Tel: +91.9845035110 | www.ealpl.com
  3. 3. HOW DO YOU DO IT?  Speak  Write edge academy™  Give expression to our ideas  Responding to signals, symbols and gestures www.ealpl.com edge academy™ - 3/302, Mantri Residency, Opp Meenakshi Temple, Bannerghatta Road, Bangalore – 560 076. INDIA sudhir@ealpl.com | Tel: +91.9845035110 | www.ealpl.com
  4. 4. COMMUNICATION MODEL Parts of Message  Factual Data  Appeal edge academy™  Relationship  Intended  Un – Intended  Unconscious expressions and Body Language www.ealpl.com Communication Process – Block diagram Communication Competencies edge academy™ - 3/302, Mantri Residency, Opp Meenakshi Temple, Bannerghatta Road, Bangalore – 560 076. INDIA sudhir@ealpl.com | Tel: +91.9845035110 | www.ealpl.com
  5. 5. COMMUNICATION PROCESS SenderIdeas (cluster)Coding (means of communication) Medium of sending edge academy™ Receive(Listening code)Decode(Knowledge & www.ealpl.com Familiarity)Interpret(perception) Receiver edge academy™ - 3/302, Mantri Residency, Opp Meenakshi Temple, Bannerghatta Road, Bangalore – 560 076. INDIA sudhir@ealpl.com | Tel: +91.9845035110 | www.ealpl.com
  6. 6. COMPETENCIES Sender  Receiver  Confront  Duplicate edge academy™  Intention  Acknowledge  Attention  Understand www.ealpl.com edge academy™ - 3/302, Mantri Residency, Opp Meenakshi Temple, Bannerghatta Road, Bangalore – 560 076. INDIA sudhir@ealpl.com | Tel: +91.9845035110 | www.ealpl.com
  7. 7. BLOCKS OF COMMUNICATION Sender Receiver Confront Duplicate edge academy™ Intention Acknowledge Attention Understand www.ealpl.com edge academy™ - 3/302, Mantri Residency, Opp Meenakshi Temple, Bannerghatta Road, Bangalore – 560 076. INDIA sudhir@ealpl.com | Tel: +91.9845035110 | www.ealpl.com
  8. 8. BLOCKS OF COMMUNICATION Perception Prejudice Bias edge academy™ Cultural Traits Language Barriers www.ealpl.com edge academy™ - 3/302, Mantri Residency, Opp Meenakshi Temple, Bannerghatta Road, Bangalore – 560 076. INDIA sudhir@ealpl.com | Tel: +91.9845035110 | www.ealpl.com
  9. 9. A U R A OF COMMUNICATIONA – Attention U – Understanding edge academy™ R – Retention A - Action www.ealpl.com edge academy™ - 3/302, Mantri Residency, Opp Meenakshi Temple, Bannerghatta Road, Bangalore – 560 076. INDIA sudhir@ealpl.com | Tel: +91.9845035110 | www.ealpl.com
  10. 10. INHIBITIONS TO A U R A These have to be confronted and dealt with  Hesitation : Not prepared/Not enough Knowledge  Perfection Paralysis edge academy™  Negotiating the Critic within self  Knowing too much : I need not speak here  Crowd fear : Inability to deal with Blank space  Image of Myself www.ealpl.com edge academy™ - 3/302, Mantri Residency, Opp Meenakshi Temple, Bannerghatta Road, Bangalore – 560 076. INDIA sudhir@ealpl.com | Tel: +91.9845035110 | www.ealpl.com
  11. 11. ROLE PLAYS 2 people sitting with their back to each other and doing an activity (Not conveying the idea/taking people for granted) edge academy™ 1 person communicating the diagram with his back to the audience(eye contact/ lack of monitoring Chinese Whisper www.ealpl.com edge academy™ - 3/302, Mantri Residency, Opp Meenakshi Temple, Bannerghatta Road, Bangalore – 560 076. INDIA sudhir@ealpl.com | Tel: +91.9845035110 | www.ealpl.com
  12. 12. SKILLS FOR FORMAL & INFORMALCOMMUNICATION  Formal Communication  Public Speaking/Debates : Skills, Developing these skills will remove the limitations faced in the conversation and party talk edge academy™  Informal Communication  Personal Bonding communication : Mother/son- Emotions/An Hug/A pat  Conversation : Projection of Self www.ealpl.com  Party Talk : The inclination to know all, but inhibitions due to blocks edge academy™ - 3/302, Mantri Residency, Opp Meenakshi Temple, Bannerghatta Road, Bangalore – 560 076. INDIA sudhir@ealpl.com | Tel: +91.9845035110 | www.ealpl.com
  13. 13. THE FOUR STAGES OF SPEAKINGThe Non Speaker edge academy™The Occasional Speaker www.ealpl.comThe Willing SpeakerThe Leader edge academy™ - 3/302, Mantri Residency, Opp Meenakshi Temple, Bannerghatta Road, Bangalore – 560 076. INDIA sudhir@ealpl.com | Tel: +91.9845035110 | www.ealpl.com
  14. 14. TWELVE BEHAVIORAL SKILLS - SPEAKING1. Eye contact2. Posture movement3. Gesture/ Facial Expression edge academy™4. Dress/Appearance5. Vocal Variety6. Language Working with words7. Listener involvement www.ealpl.com8. Conviction/ sincerity9. Inspiration10. Humor11. The Natural self12. The use of Props edge academy™ - 3/302, Mantri Residency, Opp Meenakshi Temple, Bannerghatta Road, Bangalore – 560 076. INDIA sudhir@ealpl.com | Tel: +91.9845035110 | www.ealpl.com
  15. 15. DRESS AND APPEARANCE 1. Be Appropriate edge academy™ 2. Dress At The Conscious Level www.ealpl.com 3. It’s Bigger Than You Think You Will Never Get Another Chance To Make An Appearance edge academy™ - 3/302, Mantri Residency, Opp Meenakshi Temple, Bannerghatta Road, Bangalore – 560 076. INDIA sudhir@ealpl.com | Tel: +91.9845035110 | www.ealpl.com
  16. 16. Benefits to Personality•A self confident individual edge academy™•An Outgoing ascendant personality•Desire to persuade•Ability to inspire www.ealpl.com edge academy™ - 3/302, Mantri Residency, Opp Meenakshi Temple, Bannerghatta Road, Bangalore – 560 076. INDIA sudhir@ealpl.com | Tel: +91.9845035110 | www.ealpl.com
  17. 17. THE EGO STATES The Parent State edge academy™ The Adult State The Child State www.ealpl.com edge academy™ - 3/302, Mantri Residency, Opp Meenakshi Temple, Bannerghatta Road, Bangalore – 560 076. INDIA sudhir@ealpl.com | Tel: +91.9845035110 | www.ealpl.com
  18. 18. THE FOUR STAGES OF LEARNING1. Unconscious IncompetenceWe don’t know that we don’t know edge academy™2. Conscious IncompetenceWe know that we don’t know www.ealpl.com3. Conscious CompetenceWe work at what we don’t know4. Unconscious CompetenceWe don’t have to think about knowing it edge academy™ - 3/302, Mantri Residency, Opp Meenakshi Temple, Bannerghatta Road, Bangalore – 560 076. INDIA sudhir@ealpl.com | Tel: +91.9845035110 | www.ealpl.com
  19. 19. PRESENTATION SKILLS  Presentation skills have assumed utmost importance in the place of work today  They are essential at all levels of work, be it making client presentations or in edge academy™ team meetings or seminars  The efficacy of one’s presentation can make or break deals & also be a deciding factor in getting ahead at work www.ealpl.com  Thankfully, presenting is not rocket since & is a skill that can be learnt through practice, perseverance & the application of some tips. edge academy™ - 3/302, Mantri Residency, Opp Meenakshi Temple, Bannerghatta Road, Bangalore – 560 076. INDIA sudhir@ealpl.com | Tel: +91.9845035110 | www.ealpl.com
  20. 20. POWERFUL PRESENTATION SKILLS Eight Steps to a Powerful Presentation 1. Develop your objectives 2. Know your audience edge academy™ 3. State the main ideas 4. Decide supporting information 5. Create an opener 6. Develop transitions www.ealpl.com 7. Structure the main body 8. Prepare the close edge academy™ - 3/302, Mantri Residency, Opp Meenakshi Temple, Bannerghatta Road, Bangalore – 560 076. INDIA sudhir@ealpl.com | Tel: +91.9845035110 | www.ealpl.com
  21. 21. POWERFUL PRESENTATION SKILLS Audience Analysis Checklist 1. How many people are expected to attend? 2. What is their gender? 3. What is their age group? 4. What is their educational level? 5. What is their occupation or professional status? What level? 6. What is their income level? edge academy™ 7. What is their knowledge of the subject? 8. What are their prejudices and biases about my subject? Me? My organization? 9. What are their reasons for attending? 10. What are their problems? 11. What are their fears? 12. What are their challenges? www.ealpl.com 13. What are their goals? Wants? Expectations? 14. What is taboo with them? 15. Will they appreciate humor? 16. What is their attitude about hearing me? 17. What types of information and techniques are likely to gain their attention? 18. What information or techniques are likely to get negative reactions? 19. How well do they know me? 20. How much do I have to “prove myself” before being accepted? edge academy™ - 3/302, Mantri Residency, Opp Meenakshi Temple, Bannerghatta Road, Bangalore – 560 076. INDIA sudhir@ealpl.com | Tel: +91.9845035110 | www.ealpl.com
  22. 22. POWERFUL PRESENTATION SKILLS Preparation Worksheet 1. What is the topic of the presentation? _______________________________ edge academy™ 2. When is the presentation? _________________________________________ 3. How long is the presentation? ______________________________________ www.ealpl.com 4. Where is the presentation? _________________________________________ 5. Who is the point of contact? ________________________________________ edge academy™ - 3/302, Mantri Residency, Opp Meenakshi Temple, Bannerghatta Road, Bangalore – 560 076. INDIA sudhir@ealpl.com | Tel: +91.9845035110 | www.ealpl.com
  23. 23. POWERFUL PRESENTATION SKILLS  Step 1: What are the objectives? ____________________________________________________________________ ____ edge academy™ ____________________________________________________________________ ____  Step 2: Who is the audience? (Refer to the Audience Analysis Checklist) www.ealpl.com ____________________________________________________________________ ____ ____________________________________________________________________ ____  Step 3: What are the main ideas? edge academy™ - 3/302, Mantri Residency, Opp Meenakshi Temple, Bannerghatta Road, Bangalore – 560 076. INDIA sudhir@ealpl.com | Tel: +91.9845035110 | www.ealpl.com ____________________________________________________________________
  24. 24. POWERFUL PRESENTATION SKILLS Openers, Transitions, Key Points and Closers 1. The purpose of an opener or introduction is to capture your audience’s attention –and keep it. You have three objective to accomplish: 2. Sell your audience on listening to your presentation edge academy™ 3. Introduce the subject of your presentation 4. Establish your credibility with the audience Key ingredient of an opener www.ealpl.com 1. Attention –getting statement 2. Key points highlighting the topic 3. Benefits to the audience 4. Appropriate words and gestures edge academy™ - 3/302, Mantri Residency, Opp Meenakshi Temple, Bannerghatta Road, Bangalore – 560 076. INDIA sudhir@ealpl.com | Tel: +91.9845035110 | www.ealpl.com
  25. 25. POWERFUL PRESENTATION SKILLS Types of openers 1. Quotations 2. Rhetorical questions edge academy™ 3. Declarative statement 4. Real-world situations 5. Current events 6. Scenarios www.ealpl.com 7. Anecdotes edge academy™ - 3/302, Mantri Residency, Opp Meenakshi Temple, Bannerghatta Road, Bangalore – 560 076. INDIA sudhir@ealpl.com | Tel: +91.9845035110 | www.ealpl.com
  26. 26. POWERFUL PRESENTATION SKILLS Five deadly sins of openers … and how to avoid them 1. Apologies edge academy™ 2. Long or slow-moving statements 3. Obvious observations 4. Trite questions 5. Stories not related to your topic www.ealpl.com edge academy™ - 3/302, Mantri Residency, Opp Meenakshi Temple, Bannerghatta Road, Bangalore – 560 076. INDIA sudhir@ealpl.com | Tel: +91.9845035110 | www.ealpl.com
  27. 27. POWERFUL PRESENTATION SKILLS Exercise  Think about what you need to cover in the opening of your presentation. Write down the key point. edge academy™  Presentation with video shoot www.ealpl.com edge academy™ - 3/302, Mantri Residency, Opp Meenakshi Temple, Bannerghatta Road, Bangalore – 560 076. INDIA sudhir@ealpl.com | Tel: +91.9845035110 | www.ealpl.com
  28. 28. POWERFUL PRESENTATION SKILLS Develop Transitions 1. What is a transition? 2. A transition is a link that joins the end of one point to the beginning of the next. It provides a natural flow into the key point of the presentation, while edge academy™ continuing to build audience interest. Guidelines for using transitions 1. Keep them short www.ealpl.com 2. Use attention-getting statements 3. Use relevant statistics 4. Use humor or shock statements, provided they are appropriate 5. Use pauses, hand and body movements, and voice modulation edge academy™ - 3/302, Mantri Residency, Opp Meenakshi Temple, Bannerghatta Road, Bangalore – 560 076. INDIA sudhir@ealpl.com | Tel: +91.9845035110 | www.ealpl.com
  29. 29. POWERFUL PRESENTATION SKILLS Sample transitions 1. “Now that we have looked at A, let’s look at B.” 2. “In addition to these accomplishments, we also have been successful…” “So, in the next hour, I plan to show you…” edge academy™ 3. Exercise  Write a transition or “bridging” statement that connects your opener to the main part of your presentation. www.ealpl.com edge academy™ - 3/302, Mantri Residency, Opp Meenakshi Temple, Bannerghatta Road, Bangalore – 560 076. INDIA sudhir@ealpl.com | Tel: +91.9845035110 | www.ealpl.com
  30. 30. POWERFUL PRESENTATION SKILLS Structure the main body 1. The main body of your presentation is a compilation of key point and supporting material 2. This section is where either you will convince (or persuade) your listeners edge academy™ to your point of view or lose them 3. It is essential that you logically sequence your main ideas, so your audience can easily follow, understand and remember your message www.ealpl.com edge academy™ - 3/302, Mantri Residency, Opp Meenakshi Temple, Bannerghatta Road, Bangalore – 560 076. INDIA sudhir@ealpl.com | Tel: +91.9845035110 | www.ealpl.com
  31. 31. POWERFUL PRESENTATION SKILLS What is the most logical sequence? 1. Chronological order 2. Priority 3. Spatial arrangement edge academy™ 4. Topical approach 5. Problem – solution Prepare the close www.ealpl.com 1. The conclusion is the strongest part of your presentation and should : 2. Provide a summary of main ideas and objectives 3. Review the purpose of the entire presentation 4. Appeal directly for audience action edge academy™ - 3/302, Mantri Residency, Opp Meenakshi Temple, Bannerghatta Road, Bangalore – 560 076. INDIA sudhir@ealpl.com | Tel: +91.9845035110 | www.ealpl.com
  32. 32. POWERFUL PRESENTATION SKILLS Key ingredients of a closing 1. A bridging statement that announces the closing 2. _ “Let me summarize” 3. _ “To restate my four main points” 4. _ “To sum up where we have been” edge academy™ 5. A restatement of the key points 6. Summary of the main idea 7. Benefit statement where appropriate 8. Brief and memorable statement www.ealpl.com Five deadly sins of closers 1. Changing your delivery style 2. Admitting you have forgotten a point 3. Stopping and not summarizing the key points 4. Apologizing 5. Rambling edge academy™ - 3/302, Mantri Residency, Opp Meenakshi Temple, Bannerghatta Road, Bangalore – 560 076. INDIA sudhir@ealpl.com | Tel: +91.9845035110 | www.ealpl.com
  33. 33. POWERFUL PRESENTATION SKILLS Types of closings 1. A return to the opening theme 2. A future challenge edge academy™ 3. A call for action 4. A reference to whatever follows the presentation 5. Any type of opener www.ealpl.com edge academy™ - 3/302, Mantri Residency, Opp Meenakshi Temple, Bannerghatta Road, Bangalore – 560 076. INDIA sudhir@ealpl.com | Tel: +91.9845035110 | www.ealpl.com
  34. 34. PRESENTATION SKILLS - PRESENTATION ANXIETY How to overcome and channel fear  Fear: A distressing emotion aroused by an impending pain, danger or evil; or by the illusion of such. 1. Physical stress reducers 1. Deep breathing edge academy™ 2. Relaxation technique 3. Isometric exercises 4. Moving and gesturing 5. Eye contact www.ealpl.com 2. Psychological stress reducers 1. Acceptance/surrender to it 2. Positive attitude 3. Affirmation 4. Visualization 5. Worst-case/best-case scenario 6. Preparation 7. Practice edge academy™ - 3/302, Mantri Residency, Opp Meenakshi Temple, Bannerghatta Road, Bangalore – 560 076. INDIA sudhir@ealpl.com | Tel: +91.9845035110 | www.ealpl.com
  35. 35. PRESENTATION SKILLS - PRESENTATION ANXIETY How to overcome and channel fear  Fear: A distressing emotion aroused by an impending pain, danger or evil; or by the illusion of such. 1. Physical stress reducers 1. Deep breathing edge academy™ 2. Relaxation technique 3. Isometric exercises 4. Moving and gesturing 5. Eye contact 2. Psychological stress reducers www.ealpl.com 1. Acceptance/surrender to it 2. Positive attitude 3. Affirmation 4. Visualization 5. Worst-case/best-case scenario 6. Preparation 7. Practice 3. Visual Aid and Logistics edge academy™ - 3/302, Mantri Residency, Opp Meenakshi Temple, Bannerghatta Road, Bangalore – 560 076. INDIA sudhir@ealpl.com | Tel: +91.9845035110 | www.ealpl.com
  36. 36. DEVELOPING AND USING VISUAL AIDS Visual Aids and Logistics - Developing and Using Visual Aids Why use visual aids 1. To increase your persuasiveness  Presenters using visuals conduct meeting in 28 percent less time, increase audience retention up to five times and get proposals approved twice as often – Wharton School, University of Pennsylvania study edge academy™ 2. To heighten retention  When visuals are added to an oral presentation, retention increases by about 10 percent – University of Minnesota study www.ealpl.com 3. Students learn vocabulary twice as well when the instructor uses visual aids - University of Wisconsin study 4. People comprehend about seven percent of information delivered verbally. They comprehend 87 percent when the information I delivered both verbally and visually - Harvard University study edge academy™ - 3/302, Mantri Residency, Opp Meenakshi Temple, Bannerghatta Road, Bangalore – 560 076. INDIA sudhir@ealpl.com | Tel: +91.9845035110 | www.ealpl.com
  37. 37. PRESENTATION SKILLS When to use visual aids 1. To open the presentation 2. To channel thinking 3. To emphasize key point 4. To present statistical data To make comparisons edge academy™ 5. 6. To explain new concepts Six commandment for creating visual aids 1. Unity: use only one idea for each visual. Include a headline www.ealpl.com 2. Simplicity: make idea and relationships simple and memorable. Avoid cluttering a visual with too many words, numbers or graphics 3. Legibility : make letters big and readable 4. Consistency: use the same type style and art style. Don’t mix a variety of style 5. Clarity: avoid type that is too small to read. Avoid all caps for large blocks of type. 6. Quality : make it neat, and make it look professional edge academy™ - 3/302, Mantri Residency, Opp Meenakshi Temple, Bannerghatta Road, Bangalore – 560 076. INDIA sudhir@ealpl.com | Tel: +91.9845035110 | www.ealpl.com
  38. 38. PRESENTATION SKILLS - DELIVERY Vocal Image: “Its not what you say, but how you say It 1. Pitch a) Conversational b) Natural c) Low 2. Pace Consider your audience edge academy™ a) b) Slow for important phrases 3. Volume a) Loud enough so everyone can hear b) Varied to heighten interest Resonance www.ealpl.com 4. a) Quality b) Appropriate c) Energetic 5. Pausing a) Conveys that you are relaxed and confident b) Allows audience time to think about word flow c) Signals a transition from one thought to another d) Creates impact and emphasis edge academy™ - 3/302, Mantri Residency, Opp Meenakshi Temple, Bannerghatta Road, Bangalore – 560 076. INDIA sudhir@ealpl.com | Tel: +91.9845035110 | www.ealpl.com
  39. 39. PRESENTATION SKILLS - PREPARING YOUR CONTENT • 1-Define Objective • 3-Main Idea • -Purpose • -Few in number • -Expected outcome • -Support objective • -Expected reaction • -Key take away Support Material Know Audience -Within -Group size organization edge academy™ -Profile - Outside -Demographics organization -Personal Closing Build Transition www.ealpl.com -Summarize -Logical link -Return to the -Humor, statistics topic -Pause, gestures -Close with a bang • 7-Structure Content • 5-Create Opening • -Logical flow • -Grab attention • -Problem-solution • -Increase involvement • -Chronological • -Create curiosity edge academy™ - 3/302, Mantri Residency, Opp Meenakshi Temple, Bannerghatta Road, Bangalore – 560 076. INDIA sudhir@ealpl.com | Tel: +91.9845035110 | www.ealpl.com
  40. 40. PRESENTATION SKILLS - DELIVERY1. Define your objective: Be very clear about the purpose of your presentation & the expected outcome/reaction. Your content will have to be tailored in line with the objective.2. Know your Audience: Prior to your presentation, try & understand your target audience with regard to their professional/personal profile. Also, keep in mind the size of the group that you’ll be presenting to. Your message & presentation methodology need to be at a level that the audience can appreciate. edge academy™3. Have a main idea: The trick to a good presentation is to have just 2-3 main ideas that you build on through the course of your presentation. A presentation is not meant to be an information overload. Determine your main ideas by establishing what key take always you want to leave your audience with after the presentation.4. Use Support Material: Any opinion or ideas put forth in a presentation become more credible www.ealpl.com when backed by facts or instances. For the same, you can draw on data/situations/case studies in your own organization or outside your organization as is relevant. You can also quote instances from your own experience if required.5. Create an opening: It is important to grab the attention of the audience within the first few minutes of your presentation. If one fails to have a good opening, one has already lost audience involvement & one will find it difficult to regain it subsequently. edge academy™ - 3/302, Mantri Residency, Opp Meenakshi Temple, Bannerghatta Road, Bangalore – 560 076. INDIA sudhir@ealpl.com | Tel: +91.9845035110 | www.ealpl.com
  41. 41. PRESENTATION SKILLS - DELIVERY Quotation Rhetorical questions Declarative statements edge academy™ Real World situations Current Events www.ealpl.com OPENING  For an opening one could use:-  -A warm greeting followed by setting context about the presentation (This can include a quick self introduction if audience isn’t acquainted with you.)  - Statistics pertaining to your topic  - Pictures/Quotations/Stories that catch the audience attention & that you can build upon to establish the context of your presentation  -Rhetorical questions pertaining to your topic. edge academy™ - 3/302, Mantri Residency, Opp Meenakshi Temple, Bannerghatta Road, Bangalore – 560 076. INDIA sudhir@ealpl.com | Tel: +91.9845035110 | www.ealpl.com
  42. 42. BOOKS FOR REFERENCE 1. Body Language at work – Peter Clayton 2. Essential Manager’s Manual – Robert Heller & Tim Hindle 3. How to Read Others’ Thoughts by their Gestures – Allan Pease 4. How to win friends and influence people – Napoleon Hill edge academy™ 5. Letitia Balridge’s New Complete Guide to Executive Manners – Letitia Balridges 6. Power Etiquette – What You Don’t Know can Kill Your Career – Dana May Casperson The Art of reading gestures and Postures – Vinay Mohan Sharma www.ealpl.com 7. 8. The Pursuit of WOW – Tom Peters 9. Why Men Don’t Listen and Women Can’t Read Maps – Allan & Barbara Pease 10. Why Men Lie & Women Cry – Allan & Barbara Pease edge academy™ - 3/302, Mantri Residency, Opp Meenakshi Temple, Bannerghatta Road, Bangalore – 560 076. INDIA sudhir@ealpl.com | Tel: +91.9845035110 | www.ealpl.com
  43. 43. THANK YOUTel: +91.98450 35110email: info@ealpl.comURL: w w w . e a l p l . c o m edge academy™ 3/302, Mantri Residency Opp Meenakshi Temple Bannerghatta Road Bangalore – 560 076. INDIA

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