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  1. 1. Curriculum Vitae SUBHASH CHANDRA MANDAL Phone: 9873661243, 9873661307 E-35, Budh Vihar, Email: Near Dharamvir Market Date of Birth: 30th Jan, 1975 New Delhi- 110044 OBJECTIVE: Seeking a challenging position where I can contribute my expertise and business knowledge towards maximizing revenues for the company plus building a strong relationships by providing the best services to the clients. PROFILE:  Experience in various domain including Sales and Marketing, Operations, Administrative, Quality Assurance(Six Sigma), Cost optimization, People Management and Insurance.  Expertise in building organizational processes, measurement systems along with deploying enhancement measures to maximize efficiency towards optimum productivity.  Excellent analytical and problem solving skill. Able to understand organization processes quickly to provide value added outcomes.  Proven business development, client and stakeholder management skills.  An Entrepreneur in the field of Digital Marketing.  Excellent Management and Team development skills.  Won several Performance and Quality based Awards.  Engaged in various Projects viz. Nikulsan, BootCamp Learning and Medley India etc. related to Digital Marketing Strategies. SELECTED ACCOMPLISHMENTS Sales and Marketing  Increased sales by restructuring and integrating formerly separate field and inside sales forces into one division.  Business Development through enhancement in sales strategies maintaining the best client relationships.  Capitalized on sales opportunities and guided marketing strategy changes, resulting increase in revenues.  Contributed to corporate goals for business growth and profits by implementing helpful business strategies.  Implementation of the Sales strategy for corporate customers ofDubai Telecom.  Maintained positive, motivated and efficientenvironmentfostering maximum sales.  Lead generations for Legitimate Home Business Solutions.  Internet Marketing and Affiliate Marketing plus Email Marketing.
  2. 2. Administrative  Served as sole administrative liaison to entire staff and company contacts.  Studied management methods, improved workflow, simplified reporting procedures, and implemented costreductions.  Expertise in building organizational processes, measurement systems along with deploying enhancementmeasures to maximize efficiency towards optimum productivity.  Drafting comparative statements, conducting meetings and negotiating the terms and conditions with the suppliers on behalfofcompany management.  Reviewed currentprocedures and implemented new or revised procedures resulting in calibration and maintenance expenses.  Coordinated successfully the implementation ofnew departmental procedure.  Configured and enhanced network performance.  Collaborated with multiple vendors to bring new technology in-house.  Controlled costs by encouraging higher employee performance,setting stringent goals, and developing detailed expense forecasting procedures.  Reduced dependence on outside contractors and vendors by accomplishing substantial work in-house, resulting in considerable savings.  Closely coordinated with all departments to ensure smooth operation in addition to encouraging customer loyalty through the courteous and efficient solution of disputes, complaints and discrepancies. Customer Service  Developed corporate image, strengthened public relations, and utilized advertising efforts to establish visibility in the market.  Secured strong client base resulting in a consistent and growing referral business plus retention ofclients.  Redirected a highly leveraged, respected and profitable industry leader noted for its product innovations and outstanding customer service.  Built the best relationship with the clients fulfilling their expectations with outstanding services with quality maintaining the turnaround time.  Improved customer satisfaction by promptly resolving all billing questions or problems.  Helping the clients build financial security through quality and outstanding services.  Networking with the Third Party Administrator towards delivering a smooth processing of Claims, Settlement ofClaims and Revenue Collection.  Interacted efficiently with the customer providing information and solving the issues.  Developed excellent relationships with clients and created a number of award-winning campaigns.  Built a rapport with customers and proposed different products and services based on their account history to help minimize their monthly bill.  Ensured clients were served in a highly professional and courteous manner.  Upheld high ethical standards and surpassed corporate goals and objectives. Operation and Quality  Improving the development, delivery, and support systems in addition to providing the client quality service.  Developing strategies, implementing quality system, procedures to meet world-class quality standards.
  3. 3.  Increased production levels, reduced scrap and rework, and improved quality levels simultaneously.  Developed new systems that increased productivity and work quality.  Analyzed and improved operations, which increased productivity.  Management of the quality of raw materials, assemblies, product components and services related to production and inspection processes.  Direction and control of the processes that transform inputs into finished goods and services.  Established record of high performance standards, including attention to schedules, deadlines, budgets, and quality work. CAREER HISTORY: 2016- Business Development Executive Medley India PvtLtd. India 2016- Internet Marketer & Freelancer Etcetera Marketing Systems India 2013-2016 Executive in Corporate Cell Kasturi Medical Centre Kolkata 2013-2013 Band III Practitioner IBM Global Process Kolkata 2012-2013 Relationship Officer SMC Global Securities Kolkata 2008-2011 Process Specialist Motif India Inc Ahmedabad 2004-2008 Operation Head Srushty Publicity Nagpur 2001-2004 Chief Organizer The Geeta MandirTrust Nagpur EDUCATION: KNIT, Surathkal, Mangalore  B.E. in Chemical Engineering, 2000. Calcutta University, Kolkata  Bachelor ofScience(B.Sc), 1995. Extra-Curricular Activities:  Six Sigma (White Belt) Certification from Aveta Business Institute.  Working under the mentorship of Joel Therien(Global Virtual Opportunities) and Carol Walczak in the field ofInternet Marketing.  Writing blog at Etcetera Marketing Systems@  Volunteered in MotifCharity Walk and the Project"Yuva Unstoppable".  Lead vocalistofMusic Club in NITK. Social & Online Exposure:  LinkedIn:  Facebook:  Twitter:  Blog:  Blog:
  4. 4. Personal Details: Permanent Address 66, Vivekananda Park, Thakurpukur, Kolkata- 700063 Father’s Name Sushen Mandal Date of Birth 30th January, 1975 Marital Status Single Language Known English, Hindi, Bengali Declaration: I hereby solemnly declared thatthe information furnished above is true to the bestofmy knowledge and belief. Subhash Chandra Mandal