For each patient, a
team of all specialists
diagnose the medical
determine the most
Also, the best
Customers get individual
attention from the doctors.
How?The doctors here are put on salary. So the
number of patients they see doesn’t matter! They
can spend as much time as they want.
All their operating income is invested back
into the clinic’s research and education
Mayo’s clinic offers
through its 5 schools.
is quickly implemented
into quality care of the
customers at an
encourage people to
switch to healthier
Why has it been so successful?
Two core values: patient’s interests
are placed above all and practicing
Their patients have always been
satisfied with their services.
A team of
Do conflicts of interest exist between wanting to
make the patient happy and providing the best
No! They ensure the best medical care is provided, no
matter what. Their team of specialists works together to
find the best solution.
At the same time, they ensure that the patient is treated
• Not-for-profit medical
• Two core values:
Patients are given
priority and Teamwork
• Doctors are put on
salary, enabling them to
give full attention
• Focus on education and
• Core focus on patient
care and satisfaction
Created by Stuti Sabharwal, student of BITS Pilani
Hyderabad Campus, during an internship under Prof.