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90 Day Business Plan

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An example business plan for taking over a new team and the first 90 days.

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90 Day Business Plan

  1. 1. STUART KEARNEY Prospective 90 Day Business Plan “ The future depends on what we do in the present. - Mahatma Gandhi “
  2. 2. AGENDA <ul><li>Introduction </li></ul><ul><li>My First Meeting & Expectations </li></ul><ul><li>Days 1-30: Building Relationships </li></ul><ul><li>Coaching & Development </li></ul><ul><li>Days 30-60: Continuous Improvement </li></ul><ul><li>Days 60-90 (Consolidation & Follow up) </li></ul><ul><li>Summary </li></ul>“ If your actions inspire others to dream more, earn more, do more and become more you are a leader” John Quincy Adams
  3. 3. INTRODUCTION <ul><li>Experienced sales team manager </li></ul><ul><li>Key skills: Coaching, performance & sales management </li></ul><ul><li>Knowledge of GROW, Inner Game and SMART coaching models & techniques </li></ul><ul><li>Energetic, animated, creative, positive, personable </li></ul>“ POTENTIAL – INTERFERENCE = PERFORMANCE” Tim Gallwey, Inner Game of Tenns
  4. 4. MY FIRST MEETING & EXPECTATIONS <ul><li>What the team can expect from me: </li></ul><ul><li>I will always be fair, open & honest </li></ul><ul><li>I will check my ego at the door </li></ul><ul><li>I will always respect you by meeting my obligations to you </li></ul><ul><li>I will keep my future meetings concise & informative where possible </li></ul><ul><li>There will be a 'no blame' and 'no fear' culture in the team – mistakes happen, as long as we learn from them we can deal with them </li></ul><ul><li>This is not about me, its about you. My role is simply to support each and every one of you to be as successful as you can be </li></ul>
  5. 5. MY FIRST MEETING & EXPECTATIONS <ul><li>What I expect from the team: </li></ul><ul><li>Fair, open and honest communication </li></ul><ul><li>To contribute to meetings, training sessions, etc. </li></ul><ul><li>To offer constructive feedback on me should I fail to live up to my promises </li></ul><ul><li>Do the best that you can, the customer on the phone is the only customer at that time </li></ul><ul><li>To be the best at what we do ! </li></ul>“ The only way of finding the limits of the possible is by going beyond them into the impossible” Arthur C. Clarke
  6. 6. DAYS 1-30: BUILDING RELATIONSHIPS <ul><li>121 Meetings </li></ul><ul><li>Gain feedback </li></ul><ul><li>Involve & engage </li></ul><ul><li>Regular morning meetings </li></ul><ul><li>Vital conversations </li></ul><ul><li>Team building exercises </li></ul>
  7. 7. COACHING & DEVELOPMENT <ul><li>The success of the plan rests on effective coaching & development of both the team and myself. </li></ul><ul><li>Regular coaching sessions for each team member using call monitoring, 121 conversations & accountable goals </li></ul><ul><li>Regular use of the GROW model in coaching </li></ul><ul><li>Meet promised levels of coaching and involve the member in their coaching schedule </li></ul><ul><li>Open honest interaction & feedback in both directions. </li></ul><ul><li>Follow up all sessions </li></ul><ul><li>Improve skill – improve results </li></ul>
  8. 8. DAYS 30-60: CONTINUOUS DEVELOPMENT <ul><li>As part of the coaching set up and follow up, there would be a Continuous Development Plan </li></ul><ul><li>As part of the ongoing development of each adviser, there would be a PDP set up </li></ul><ul><li>Short & long term goals (SMART) would be put in place based on the ongoing 121's, coaching sessions and conversations with the advisers </li></ul><ul><li>This 'Kaizen' plan would be referred to regularly as part of 121's and would be owned by the adviser </li></ul>
  9. 9. DAYS 60-90 (OR CONSOLIDATION) <ul><li>The final 30 days would be about consolidating everything I have learned and delivering improved results. </li></ul><ul><li>With increased awareness & knowledge of the team, the business and the team members, coaching, training & development would be more specific to the individuals </li></ul><ul><li>Through the regular coaching I would be expecting to see the team meeting expectations and delivering improved results as per the business requirements and areas of improvement having been addressed. </li></ul>
  10. 10. SUMMARY <ul><li>Over 90 days I would deliver the following: </li></ul><ul><li>A strong team spirit. </li></ul><ul><li>A clear vision & clear expectations. </li></ul><ul><li>A coaching & development structure designed by the team for the team. </li></ul><ul><li>Continuous improvement </li></ul><ul><li>RESULTS. </li></ul>

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