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Negotiation and managing conflict in business: why it's all about the people

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What does negotiation and managing conflict look like in the business world? Here's 6 lessons - life lessons really - on the topic. This presentation was delivered by Flame Tree Media to business students at the University of Wollongong, NSW, Australia.

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Negotiation and managing conflict in business: why it's all about the people

  1. 1. Negotiation and conflict, University of Wollongong, September 2017 STUART HOWIE, Executive Director, Flame Tree Media IT’S ALL ABOUTTHE PEOPLE
  2. 2. NEGOTIATION & CONFLICT Today’s outcomes I want to give you an appreciation of what negotiating and conflict looks like in the business world, especially in the high- octane media environment. I’ll give case studies and tell you what I’ve learned as a media executive and strategist. This is your session. Ask me anything.
  3. 3. NEGOTIATION & CONFLICT About me
  4. 4. NEGOTIATION & CONFLICT 2 case studies
  5. 5. NEGOTIATION & CONFLICT 1. Outsourcing work
  6. 6. NEGOTIATION & CONFLICT 2. Transforming culture FACT In Australia, newspaper readership has dropped 45% since 2011. In NZ, metropolitan newspaper sales have declined 25% in the same period. Sources: Industry data, New York Times, September 2016; Audited Bureau of Circulation NZ
  7. 7. NEGOTIATION & CONFLICT 6 business lessons
  8. 8. NEGOTIATION & CONFLICT: LIFE LESSONS 1. Transparency
  9. 9. NEGOTIATION & CONFLICT: LIFE LESSONS 2. Listen. Really listen.
  10. 10. NEGOTIATION & CONFLICT: LIFE LESSONS 3. Culture is critical
  11. 11. NEGOTIATION & CONFLICT: LIFE LESSONS 4. Pace matters
  12. 12. NEGOTIATION & CONFLICT: LIFE LESSONS 5. Be strategic
  13. 13. NEGOTIATION & CONFLICT: LIFE LESSONS 6. X-factor
  14. 14. NEGOTIATION & CONFLICT: POST SCRIPT Timeless tomes
  15. 15. WANT TO LEARN MORE? 3. Email me at stuart@flametreemedia.com.au 1. Sign up to newsletter at flametreemedia.com.au 2. Follow us on social media © Flame Tree Media Pty Ltd, 2017

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