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Future Trends Of The CIO - SFSU CIO Development Program 2014

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Look ahead at what's changing for the CIO, the skills needed in the future, and how aspiring CIO's can prepare the role.

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Future Trends Of The CIO - SFSU CIO Development Program 2014

  1. 1. FUTURE TRENDS OF THE CIO May 19, 2014 Stuart Appley CIO, SVP Shorenstein
  2. 2. 5/28/2014 2014 SFSU CIO Development Program 2 STUART APPLEY BIO / CONTACT INFO • CIO at Shorenstein – 7 years. National Investment Fund Manager, investing in Commercial Real Estate. Own, operate and manage buildings we invest in. • 25 years experience in IT. Previous experience as CIO at a global VC. Previous experience at mutual fund, bank, and loan processing software firm. • Strong supporter of cloud. Implemented a “cloud first” approach at Shorenstein. Expect to have 70% of apps cloud based later this year, with futurel goal of having 90% apps and no internal data center. sappley1@gmail.com @sappley
  3. 3. 5/28/2014 2014 SFSU CIO Development Program 3 FUTURE TRENDS OF THE CIO 1. How today’s CIO role has evolved – Key themes 2. Technology trends driving the future 3. What the future CIO looks like
  4. 4. 5/28/2014 2014 SFSU CIO Development Program 4 HOW TODAY’S CIO ROLE HAS EVOLVED KEY THEMES
  5. 5. 5/28/2014 2014 SFSU CIO Development Program 5 IT Still Matters • Nicholas Carr's IT Doesn’t Matter article, written in 2003, but almost truer today. Commoditization of IT was theme, and that theme (cloud) has played out exactly in the data center. • IT actually matters even more than before, but differently HOW TODAY’S CIO ROLE HAS EVOLVED KEY THEMES
  6. 6. 5/28/2014 2014 SFSU CIO Development Program 6 HOW TODAY’S CIO ROLE HAS EVOLVED KEY THEMES CHANGING NOW • Previously, looking to maximize efficiency – now growth/revenue? • Been strong focus – still important, but maybe notch down? Process • Different approach – more focus on enabling architecture for future changes. • Bottom up approach Building a Foundation • Used to articulate how IT strategy “supports” business • Focus should be on supporting vs. new products, driving growth / revenue / enablement Aligning with the Business
  7. 7. 5/28/2014 2014 SFSU CIO Development Program 7 HOW TODAY’S CIO ROLE HAS EVOLVED KEY THEMES THAT ARE CHANGING • Needed customized apps to conform to customized processes. More process standardization? • Rogue IT was a bad term when impact broader – Focus now on enablement On-Prem Application and Services • Important, particularly for the “highway”, but other rigidity can prevent agility • BYOD challenges IT Standardization
  8. 8. 5/28/2014 2014 SFSU CIO Development Program 8 SKILLS REQUIRED TODAY Broad Understanding of Business Processes Relationship Building Communication Promoting Accountability Inspiring Others
  9. 9. 5/28/2014 2014 SFSU CIO Development Program 9 TRENDS CHANGING ROLE Technology Pervasive in Today’s Society
  10. 10. 5/28/2014 2014 SFSU CIO Development Program 10 TRENDS CHANGING ROLE Digital World CloudConsumerizaton of IT Customer Experience
  11. 11. 5/28/2014 2014 SFSU CIO Development Program 11 TRENDS CHANGING ROLE Mobile “Work is not a place, but a thing you do”
  12. 12. 5/28/2014 2014 SFSU CIO Development Program 12 TRENDS CHANGING ROLE Analytics Social IOT
  13. 13. 5/28/2014 2014 SFSU CIO Development Program 13 SKILLS NEEDED IN FUTURE  Business depth vs. breadth  Evangelist for innovation and agility  Business enabler – Focus on what’s core and strategic  Entrepreneurial  Quick understanding of emerging technologies  Dynamic planner vs. routine  Conductor vs. builder  Consultant  Soft skills  Making the complex seem simple  Social  Contract Negotiations
  14. 14. 40% 15% 5% 5% 5% 5% 5% 5% 5% 5% 5% Survey on Future IT Head Titles CIO Doesn't matter CEO Systems service supplier IT Controller Chief Information Technology Officer GM of strategic resources Chief of cloud Chief Managed Services Officer Business informatics Officer Chief Enabler 5/28/2014 2014 SFSU CIO Development Program 14 CIO OF THE FUTURE - WHAT’S IN A TITLE
  15. 15. 5/28/2014 2014 SFSU CIO Development Program 15 CIO OF THE FUTURE - WHAT’S IN A TITLE?  Chief Innovation Officer  Chief Digital Officer  Chief Experience Officer  Chief Cloud Officer  Chief Integration Officer  Chief Security Officer  Chief Risk Officer  Chief Solutions Officer  Chief Data Officer  Chief Collaboration Officer  Chief Social Media Officer  VP Internet of Things  Chief Privacy Officer  Chief Information Technology Officer  Chief Intelligence Officer  Chief Intelligence Officer
  16. 16. 5/28/2014 2014 SFSU CIO Development Program 16 FOUR PERSONAS OF NEXT GEN CIO? * R “Ray” Wang, Constellation Research, 2011
  17. 17. 5/28/2014 2014 SFSU CIO Development Program 17 HOW DEVELOP SKILLS? 1. Understand strengths and weaknesses in the various areas mentioned. 2. Today is a big step – passion for learning & development 3. Understand technology trends and how they can help business. 4. Understand and focus on what differentiates your company. (Don’t focus on commodity technology that is not truly part of your companies strategy) 5. Work in a business unit. 6. Social - Build your network and keep learning (and giving)
  18. 18. 5/28/2014 2014 SFSU CIO Development Program 18 HURDLES TO CIO OF THE FUTURE Recent survey found that 44% of CIO’s WANT innovation to be first priority, yet 44% had cost reduction listed as #1 priority.* What are the hurdles? * Constellation Research, Inc. 2014 CIO Survey
  19. 19. 5/28/2014 2014 SFSU CIO Development Program 19 HURDLES TO CIO OF THE FUTURE 1. Company Culture 2. Business Spend away from CIO 3. Fixing legacy cost issues that will then enable innovative projects and spend 4. Increase in Non-IT executives not understanding their role in IT projects.
  20. 20. 5/28/2014 2014 SFSU CIO Development Program 20 CONTACT INFO sappley1@gmail.com @Sappley https://linkedin.com/in/stuartappley http://BizznessCIO.com

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