Texifter

Stuart Shulman
Stuart ShulmanCEO at Texifter
The Future of HR Survey Analytics
            April 18, 2012
Employee Engagement
Employee engagement affects business outcomes, such as
productivity, quality, customer satisfaction, and profitability.
Employee Surveys
Surveys main tool for listening to the voice of the employee
Many contain thousands of open-ended comments
Results typically aggregated/analyzed in Excel spreadsheets
The Problem
Spreadsheets make it difficult to work with free text
Current methods are difficult to replicate and do not scale up
Important insights and trends are left undiscovered
70%-80% of HR Business Intelligence projects fail
The Pain Exists in Diverse Organizations
The Solution: Texifter’s DiscoverText
A web-based text analytics platform
Tools for basic & applied research
Useful for HR Analytics teams with survey data
Unique workflow makes machine-learning easier
Why Texifter? “We Have Something Unique”
   Our ActiveLearning engine and tools combine…




What Humans Do Best                 What Computers Do Best

      Humans and machines learning together
Not Limited to HR
Marketing & sales strategy is currently HR focused, however
Our technology is also an solution ideal for:
    Market research / Brand management
    VOC (Voice of Customer)
    Customer service
    Government
    Basic University research
A Major New Consumer Good Brand Analysis Partner
Organizations that We Have Helped
The 2012 HR Technology Market Size
      HR Analytics is underserved and continues to grow


                              $12.6 Billion


The Human Capital Management Market Sizing Report, 2007-2012, AMR, 2008
Human Resources Analytics Market
               Large market opportunity
               HR data is a key corporate asset
               Forrester reports a lack of HR survey analysis tools
               70% of organizations will not fully exploit the open text data

               “87% of organizations believe they do not have the
               necessary technology to facilitate proper HR analytics.”




The Human Capital Management Market Sizing Report, 2007-2012, AMR, 2008
The State of HR Analytics Report, 2011, Cornell University
Competitor Solutions
“There are lots of other text solutions in the marketplace but,




    HR departments have not found an ideal solution.”
People Analytics Target Companies
Fortune 1000 companies, 5,000+ employees with:
     Analytical departments & team members
     Need to leverage employee surveys; have large stores
     A lack of tools and knowledge to perform survey analysis
Develop new channels and platforms for deeper integration
People Analytics Go-to-Market Strategy
Build upon past success with use-cases & references
Continue refining our consulting and SaaS model
Leverage HR champions to “internally push” our solution
Enter other departments like marketing and customer service
Consumer Analytics Strategy
Collaborate with Cognizant client partners
Act as consulting partner
Leverage prior use cases and refined methodologies
Further product development and VoC best practices
Consumer Analytics Target Companies
Fortune 500 Companies, with:
     Analytical departments & team members
     Need to leverage customer surveys
     Numerous global brands with powerful presence
     Hold large stores of unused customer data
     A lack of tools and knowledge to perform survey analysis
Develop relationships with strategic Cognizant client partners
Plans for Q2 2012
Dominate the HR Analytics market
Further build sales channels
Partner with HR service providers
Continue to build VoC brand analysis channels
Capitalize on industry events and opportunities
     IE Group CSO Conference (April 26 & 27)
     SIOP (April 26 & 27)
     IHRIM Exhibition (May 1 & 2)
     IHRIM Panel (May 1)
Plans for Financing 2012
Seeking $500K-1.5m angel investment
   Expand sales and product support team
   Support new technology and design initiatives
   Build out the platform vision and API capabilities
Revenue
   2010 - $10,000
   2011 - $110,000
   2012 - $500,000+ (projected)
Some Early Exit Options
Company Background
Founded in 2009 by Dr. Stuart Shulman
Incubated in the qualitative data analysis labs at the
University of Massachusetts Amherst and at Pitt (QDAP)
10 years & $4m in grants from the National Science
Foundation to develop tools & methods
Contact Texifter
Founder & CEO – Dr. Stuart Shulman
  stu@texifter.com
  413-230-1255

President – Sean Kelleher
  skelleher@texifter.com

CFO – Rick Otis
  rick@texifter.com

CTO – Mark Hoy
  mark@texifter.com

Business Development and User Support
  Joe Delfino - joe@discovertext.com
  Josh Sowalsky - josh@discovertext.com
  Phone: 1-800-936-0534
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Texifter

  • 1. The Future of HR Survey Analytics April 18, 2012
  • 2. Employee Engagement Employee engagement affects business outcomes, such as productivity, quality, customer satisfaction, and profitability.
  • 3. Employee Surveys Surveys main tool for listening to the voice of the employee Many contain thousands of open-ended comments Results typically aggregated/analyzed in Excel spreadsheets
  • 4. The Problem Spreadsheets make it difficult to work with free text Current methods are difficult to replicate and do not scale up Important insights and trends are left undiscovered 70%-80% of HR Business Intelligence projects fail
  • 5. The Pain Exists in Diverse Organizations
  • 6. The Solution: Texifter’s DiscoverText A web-based text analytics platform Tools for basic & applied research Useful for HR Analytics teams with survey data Unique workflow makes machine-learning easier
  • 7. Why Texifter? “We Have Something Unique” Our ActiveLearning engine and tools combine… What Humans Do Best What Computers Do Best Humans and machines learning together
  • 8. Not Limited to HR Marketing & sales strategy is currently HR focused, however Our technology is also an solution ideal for: Market research / Brand management VOC (Voice of Customer) Customer service Government Basic University research A Major New Consumer Good Brand Analysis Partner
  • 9. Organizations that We Have Helped
  • 10. The 2012 HR Technology Market Size HR Analytics is underserved and continues to grow $12.6 Billion The Human Capital Management Market Sizing Report, 2007-2012, AMR, 2008
  • 11. Human Resources Analytics Market Large market opportunity HR data is a key corporate asset Forrester reports a lack of HR survey analysis tools 70% of organizations will not fully exploit the open text data “87% of organizations believe they do not have the necessary technology to facilitate proper HR analytics.” The Human Capital Management Market Sizing Report, 2007-2012, AMR, 2008 The State of HR Analytics Report, 2011, Cornell University
  • 12. Competitor Solutions “There are lots of other text solutions in the marketplace but, HR departments have not found an ideal solution.”
  • 13. People Analytics Target Companies Fortune 1000 companies, 5,000+ employees with: Analytical departments & team members Need to leverage employee surveys; have large stores A lack of tools and knowledge to perform survey analysis Develop new channels and platforms for deeper integration
  • 14. People Analytics Go-to-Market Strategy Build upon past success with use-cases & references Continue refining our consulting and SaaS model Leverage HR champions to “internally push” our solution Enter other departments like marketing and customer service
  • 15. Consumer Analytics Strategy Collaborate with Cognizant client partners Act as consulting partner Leverage prior use cases and refined methodologies Further product development and VoC best practices
  • 16. Consumer Analytics Target Companies Fortune 500 Companies, with: Analytical departments & team members Need to leverage customer surveys Numerous global brands with powerful presence Hold large stores of unused customer data A lack of tools and knowledge to perform survey analysis Develop relationships with strategic Cognizant client partners
  • 17. Plans for Q2 2012 Dominate the HR Analytics market Further build sales channels Partner with HR service providers Continue to build VoC brand analysis channels Capitalize on industry events and opportunities IE Group CSO Conference (April 26 & 27) SIOP (April 26 & 27) IHRIM Exhibition (May 1 & 2) IHRIM Panel (May 1)
  • 18. Plans for Financing 2012 Seeking $500K-1.5m angel investment Expand sales and product support team Support new technology and design initiatives Build out the platform vision and API capabilities Revenue 2010 - $10,000 2011 - $110,000 2012 - $500,000+ (projected)
  • 19. Some Early Exit Options
  • 20. Company Background Founded in 2009 by Dr. Stuart Shulman Incubated in the qualitative data analysis labs at the University of Massachusetts Amherst and at Pitt (QDAP) 10 years & $4m in grants from the National Science Foundation to develop tools & methods
  • 21. Contact Texifter Founder & CEO – Dr. Stuart Shulman stu@texifter.com 413-230-1255 President – Sean Kelleher skelleher@texifter.com CFO – Rick Otis rick@texifter.com CTO – Mark Hoy mark@texifter.com Business Development and User Support Joe Delfino - joe@discovertext.com Josh Sowalsky - josh@discovertext.com Phone: 1-800-936-0534