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Program planning 2 2012

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A copy of the slides utilized for a Nonprofit Program Planning Class. The outcomes for the class included:

Know When & Why to Plan

Breaking the Myths about Program Planning

Understanding Stakeholder Considerations

Making the Program Plan

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Program planning 2 2012

  1. 1. PROGRAM PLANNINGKristina E. Jones, M.A., CFREwww.StrongerOrganizations.com s (888) ORG-STROng
  2. 2. Build a Social Network
  3. 3. Objectives  Know When & Why to Plan  Breaking the Myths about Program Planning  Understanding Stakeholder Considerations  Making the Program Plan
  4. 4. Know Thyself What is Our Mission Who is What is Our Our Plan Customer 5 Drucker Questions What What Are Does The Our Customer Results Value Source: P. Drucker (1990)
  5. 5. Know Thyself What is Our Mission Who is What is Our Our Plan Customer 5 Drucker Questions What What Are Does The Our Customer Results Value Source: P. Drucker (1990)
  6. 6. Gear Up for Program Planning Annual Plan & Budget Strategic Plan Mission Vision Values
  7. 7. What is a Program? Major Service Ongoing
  8. 8. What is a Program? A Program Is… BOTH a Goal AND a System Source: Field Guide to Nonprofit Program Design, Marketing and Evaluation
  9. 9. When is it a Project? One Time Effort
  10. 10. What Drives a Program? Organizational Mission Strategic Plan Programs (Annual Plan)
  11. 11. When to Plan Seeking Major Startup Collaborations Growth Change/Shift
  12. 12. Lifecycle of a NonprofitCCAT Core Capacity AssessmentTool©
  13. 13. Why Plan? TieMission & Strategic Plan Together Short Term Involve Focus with Evaluate FindStakeholders Long Range Success Collaborations Results
  14. 14. Importance of Planning It’s hard to devise a plan for draining the swamp when you are up to your fanny in alligators!
  15. 15. Importance of Planning You should NOT go into the swamp without a plan for alligators!
  16. 16. Benefits of Planning Show Understanding of Mission Allocate Facilitate Resources Thinking Properly Fully Examine & Describe Effective Programs
  17. 17. Healthy Balance for Planning Planning Reviewing
  18. 18. Who Plans? Organizational ProgramStrategic Plan Annual Plan Planning
  19. 19. Tips from the Experts Let our advance worrying become advance thinking and planning Source: Winston Churchill
  20. 20. Breaking the Myths Useless Passion Is All Activity We Need Myths Only for Too Complex Experts
  21. 21. A Little Bit of Effort…
  22. 22. Tips from the Experts It takes as much energy to wish as it does to plan… Source: Eleanor Roosevelt
  23. 23. Know Thyself What is Our Mission Who is What is Our Our Plan Customer 5 Drucker Questions What What Are Does The Our Customer Results Value Source: P. Drucker (1990)
  24. 24. Primary Customer
  25. 25. Secondary Customer Partners & Referral Volunteers Members Employees Funders Sources
  26. 26. Case Study The Model College Counseling Center
  27. 27. Four Friends in Fredericksburg
  28. 28. Who To Involve Need as a Resource Sidelines Affected Have a by the Right Work
  29. 29. Social CapitalIndividual/Grou Strength of Tie Resources Action Stepsps
  30. 30. Stakeholder Considerations
  31. 31. Planning is a SystemsApproach Mission Stakeholders Program & Outcomes Collaborations Program Organizational Delivery Capacity Resources
  32. 32. Planning is a SystemsApproach
  33. 33. Core Capacities External EnvironmentModel Resources Facilities Human Resources Organization Adaptive Capacity History Time Management Technology Organizational Leadership Culture Capacity Language Capacity Finances/ Program Funding Technical Capacity Design and Model Key Resources Source: www.tccccat.com
  34. 34. Tips from the Experts When planning for a year, plant corn. When planning for a decade, plant trees. Source: Chinese Proverb When planning for life, train and educate
  35. 35. Become a LearningOrganization
  36. 36. Systems Thinking Personal Mastery Team Systems Mental Learning Thinking Models Building Shared Vision
  37. 37. 1-2-3-4
  38. 38. Appreciative Inquiry Source: Cooperridder, D. Case Western Reserve University• Identification of • Envisioning of organizational processes that processes that work would work well in well the future Discover Dream (Inquire) (Imagine) Destiny Design (Impleme (Innovate nt) )• Implementation • Planning & (execution) of the prioritizing proposed design processes that would work well
  39. 39. Tips from the Experts Plan your work for today and every day, then work your plan. Source: Margaret Thatcher
  40. 40. Making the Program Plan Program • Overarching goal • Provides direction & focus • Statement of desired end states Goals • Identify accomplishments related to goals Program • Ideally-if reached then goal attained • Specifics of how end states to be Objectives obtained Program • Set of activities to meet the objectives • Procedures for implementation • Include resources & budget Process
  41. 41. Making the Program Plan • PersonnelResources • Facilities& Budget • Equipment & Supplies
  42. 42. BudgetGrants Contracts• Local • Local• State • State• Federal • Federal RevenuesContributions Other Revenues• Individuals • Fees• Events • Interest Income• In-Kind • Endowment Income
  43. 43. BudgetPersonnel Facility• Salaries • Rent/Mortgage• Fringe Benefits • Utilities• Consultants/Contractors • Furnishings & Maintenance ExpensesGeneral Operating/Admin Other• Executive/Management Staff • Equipment & Supplies• Accounting & Audit • Travel/Mileage• Fundraising • Marketing
  44. 44. Making the Program Plan • Consider Program methods used toEvaluation evaluate success
  45. 45. About the Planning Process For what What Who will When is purposes information Make a list carry out theis planning is needed of tasks & this information being & from be realistic process? needed? done? where?
  46. 46. Tools
  47. 47. ToolsSource:MacMillanMatrix
  48. 48. Questions to Ask Why? Do we want Does this fitto create this with our program? mission?
  49. 49. Questions to Ask What will be the… Impact on Impact on Mission? Community?
  50. 50. Tips for Success Good fortune is what happens when opportunity meets with planning. Source: Thomas A Edison
  51. 51. PROGRAM PLANNINGKristina E. Jones, M.A., CFREwww.StrongerOrganizations.com s (888) ORG-STROng

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