Red teaming – used for the first time by US government for testing its systems early 90’s Black & white hat terminology comes from the Hollywood movies where good guys wear white hats and bad guys wear black hats
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IT & ITES
I.T & I.T.E.S
texttext• Add your title in hereMARKET OVERVIEWIT/ITeS industry: On a steady growth trackn Exports n DomesticRevenue segmentation of IT/ITeS sectorin 2008 (US$ billion)23.240.8Sources: IDC, NASSCOMThe Indian IT-ITeS industry grew at a rateof 25-33 % per cent in FY2008-2011 byclocking total revenue of 96.1 billionUSD.Remember the total revenue in the year2000 is only 6 billion USD• Contribution of IT/ITeS industry to India’sGDP has grown from 1.2 per cent in FY1998estimated 5.5 per cent in FY2008 and% in FY2011ential size of India’s offshore IT/BPO industry015 is estimated at US$ 120 to 180 billiono 12 per cent of GDP
Revenues by segment – Indian IT industryRevenues by segment2008 (E)2007200620052004031.023.517.813.510.46.55.3 7.23.8 5.2 18.104.22.168.22.214.171.1247.4GRCA:312.048.01%64.03.4 21.72.9 5.010 20 30 40 50 60 70US$ billionn IT Servicesn BPOn Engineering services, software products and R&Dn HardwareSource: NASSCOM Strategic Review 2008Note: E - estimatesA study by National Association of Software and Service Companies (Nasscom)-Deloitte shows that the contribution of the IT/ITesindustry to the countrys GDP has gone up to a share of 5% in 2007 from a meagre 1.2% in 1998. Software exports from Indiahave increased and account for about 60% of Indias total software revenue.It is estimated that IT exports from India will touch around US$175 billion and the total revenue of the sector will be US$225 billionin 2020. Besides being a key driver of global economic growth, the industry has been continuously providing massive employmentopportunities to millions of people across the country.MA R K E T OVERVIEW
India maintains lead in IT/ITeS• Indian IT/ITeS sector has matured considerablywith its- expansion into varied verticals- well differentiated service offerings- increasing geographic penetration• India’s importance among emerging economies,both as a supply and demand centre, is fuellingfurther growth of the sector• Continues to be one of the fastest growingindustries in India, while India maintains itsposition as a strategic off-shoring destinationfor MNCs worldwide• IT/ITeS sector contributed to over 5.4 per centof India’s GDP in 2006-07, an increase fromer cent in 2005-06 and 6.4% from 2011-2011India topped A.T. Kearney Global Services Location Index,beating 49 other countries of the world, emerging as thedestination of choice as an off-shoring location of globalIT/ITeS powerhouses1www.ibef.orgMARKET OVERVIEW
MARKET OVERVIEWIT services:Anchor segment for the sector• Hardware accounted for about 49 per centof the total domestic IT-BPO spend in FY2007• Domestic hardware revenues grew by20 per cent in FY2006 and are expected toexceed US$ 7.5 billion, growing at about 17 per centby FY2008• Software exports expected to reachUS$ 40.8 billion, while the domestic market isexpected to touch US$ 23.2 billion by FY2008• Increasing traction in offshore product developmentand engineering services is supplementing India’sefforts in Intellectual Property (IP) creation; thesegment has grown by 23 per cent to reportUS$ 4.9 billion in exports in 2006-2007IT Services Export RevenuesProject OrientedIT consultingSystems integrationCustom application developmentNetwork consulting and integrationSoftware testingOutsourcingApplication managementIS outsourcingOthersSupport and TrainingSoftware deployment and supportHardware deployment and supportIT education and trainingTotalUS$ billion7.710.350.376.540.170.284.361.590.841.941.230.990.080.1713.31
ITeS-BPO: Outsourcing growth story• Services exports account for nearly two-thirdof the total IT/ITeS sector exports.• Indian IT-BPO sector grew at an estimatedent in 2007 and 19% increase in 2010-2011• Total revenue aggregate for the sector is expectedto exceed US$ 76 billion, nearly a sixteen-foldincreaseover the aggregate revenue of US$ 4.8 billion,reported in 1998, and direct employment is likelyto cross 1.6 million• The concept of outsourcing is increasinglygaining acceptance even in the more conservativemarkets around the worldITeS Sector Revenues0.544.62004-052005-060.96.32006-071.18.40 2 4 6 8 10US$ billionn Domesitc Market n ExportsSource: NASSCOMMARKET OVERVIEW
ITeS-BPO: Outsourcing growth story• Industry has graduated to providing a highproportion of voice-based services and a wide rangeof back-office processing activities• Scope of services has expanded in the last(three to four) years, to include increasinglycomplex processes involving rule-based decisionmaking and research services requiring informedindividual judgmentRevenue by Segments10%11%13%66%n Customer Interactionn Human Resourcen Finance and Accountingn OthersSource: NASSCOMMARKET OVERVIEW
India:Value propositionBreadth of service offering• Service offerings have evolved from low-endapplication development to high-end integratedIT solutions• Range of services offered by leading players spansa wide spectrum cutting across multiple verticalsQuality/maturity of processes• Host to more than 55 per cent of globalSEI CMM Level 5 firms• Expected to host the highest numberof ISO certified companiesINDIA’S ADVANTAGES
NDIA’S ADVANTAGESIT & ITeS • December 2008India:Value propositionCost advantage• Cost of an engineer is about 20 – 40 per centof comparable cost in European Union (EU)• Selling, general and administrative costsapproximately 80 per cent of comparable cost in EU• Average offshore billing rate of US$ 20 to 35per hour; about 50 to 70 per cent lower than EUEase of scalability• 6,75,000 technical graduates per annum,of which 4,00,000 are engineers• Over 50,000 MBAs graduating per annum• Leading firms add more than 10,000 newemployees per annumGlobal and 24/7 delivery capability
India: Strong offshoring credentialsKey offshoring destination• India’s share in the global market has increasedby 3 per cent in the IT segment and by 6 .1per centin ITeS from 2009-11• India has maintained its position as the preferredoutsourcing destination; Indian IT/ITeS companiesare now offering a global delivery model, at par withthe highest global standards• India offers low costs, technical and languageskills, abundant skilled pool, mature industryplayers and supportive government policiesTop five Global Services LocationsCountryIndiaChinaMalaysiaThailandBrazilIndex on a scale of 77.006.566.126.025.89NDIA’S ADVANTAGES
India: Strong offshoring credentialsQuality of Services• Demonstrated process quality, adherenceto standards and expertise have been keyto India’s overall value proposition.Majority of Indian companies have alignedtheir operations to meet internationalstandards, in order to establish credibilityin the global market• Currently 55 per cent of the world’s CMMLevel 5 companies are based out of India;India is host to the second-highest numberof ISO certified companies in the worldNDIA’S ADVANTAGES
Global economicslowdownand its impact on theIndianIT industryGlobal economicslowdownand its impact on theIndianIT industry
A recent study by Forrester reveals that• 43% of Western companies are cutting back their ITspend and nearly 30% are scrutinizing IT projects forbetter returns. Some of this can lead to offshoring,but the impact of overall reduction in discretionary ITspends, including offshore work, cannot be denied• The slowing U.S. economy has seen 70% of firmsnegotiating lower rates with suppliers and nearly 60%cutting back on contractors. With budgets squeezed,just over 40% of companies plan to increase their useof offshore vendors• The IT services and outsourcing market is currentlyundergoing a structural transformation that will havea profound effect on how IT service providers willhave to conduct their businessCustomers have started to reduce project scope and /or postpone new development. However, they arealso trying to move more work to lower cost offsitelocations, which could increase IT budgets towardstangible cost saving measures.
CompaniesCognizantInfosysTCSWiproBFSIshare(%) *46344225ExposureofBFSI(inUSDmillion)Jan-Mar 2008292.4387.1664.4256.8Apr-Jun 2008314.2398.5648.2271.1Change(%)7.462.94-2.445.57KeyBFSIclientAmerican Express ,Citigroup, Credit Suisse ,JPMorgan,MetlifeABNAmro,BankofAmerica,JPMorgan,Washington Mutuals ,UBSAIG, American Express ,Bank of America, Citigroup,DeutschBank,Fortis,JPMorgan,MerrillLynchCreditSuisse,LehmanBrothers,UBS*As a percentage of total revenue; BFSI contribution sourced from company reports ,BFSI clients from equity analysts•Infosys - The revenues from BFSI that were at 37% inJune2003havestayedmoreorlessunchangedasapercentage of total revenues. In the December 2007quarter, Infosys got close to 37% of its revenues fromBFSI. This slipped to 34% of revenues in the March2008 quarter. In the quarter ending December 2008,BFSI showed a sequential growth of 4% in volume•Wipro - India’s third-biggest software exporter, andCognizant, ranked sixth, have seen revenue from thekey Banking, Financial Services and Insurance (BFSI)vertical rise by about a fifth between Oct-Dec 2007andJuly-Sept2008•April-June2008,Cognizant recorded the highestgrowth from financial services vertical among theoffshore peers. This was mainly due to the type offinancial services clients in the portfolio and themultiple operating levels (table above)•TataConsultancyServices, for example, earned 42%of its revenue in the second quarter of CY 2008 fromthe BFSIImpact of exchange rate on revenuesIn IT sector, the margins are likely to be challengedon account of the slowing growth in the US. Rupeedepreciation seems to be the only tailwind that thesector enjoys. This can be evident from the fact that theout of the increase in the IT export revenues for FY 2008over FY 2007, almost half of the increase could beattributed to the rupee depreciation during the sameperiod.Pricing poised for decline in favour of volumesPricing has been difficult in this sector compared toother sectors: On an average, the US financial sector hasdriven bulk volumes through lower onsite pricing, higheroffshoring and aggressive volume discounts. It is safe toinfer that BFSI application business margins especially inthe top companies are a few percentage points belowthe higher margin verticals like, say, energy. Hence,a replacement of financial services business withbusiness from other verticals is likely to positivelyimpact the bottom line. A speedy replacement ishowever, easier said than done.11
I am very well aware of my talent and skill set. I knowthat I am unable to write coding and develop projectsbased on the customer needs and I am weak incommunication and logical thinking too……..
Prerequisites to become a networkprofessional A networkadministratorshould have a strong background in math,sciences, and computerscience, as well as experience working withcomputers. Although a college degree in computerscience, systemsscience, math, orengineering is not required to become a networkadministrator, advancement is difficult without one. Administrators should be familiarwith a variety of networkoperatingsystems, including Microsoft, Novell, and Unix. Because computertechnology changes rapidly, administrators must constantly upgrade theirknowledge base.
Network administration requires good organizational and logical thinkingskills, both to set up and administer a network and to diagnose and solve problems. Administrators must be able to work under pressure and meet tight deadlines whenrequired. Because they may have to work with users who have little or no technicalknowledge, they must be able to communicate complex and unfamiliar ideas easily. Several companies that produce network software also offer training and certificationin network administration.
NETWORK ADMINISTRATOR SYSTEM ADMINISTRATOR NETWORK CONSULTANT WINDOWS ADMINISTRATOR
Vendors and VendorCertifiCationsVendors and VendorCertifiCations
adVantage of VendorCertifiCationCertification demonstrates that a certified individual is•more productive•able to solve problems faster•more confident with their solutions•more professional in the workplace•more respected by clients by showing that they have the most currentknowledge appropriate for the IT industry and this often aids to a salaryincrease.Salary surveys reveal the power of professional certification to boostincome when compared to vendor certification. ICCP certifications resultoften in 10% to 20% increase in salary.Many professional associations report between $14,000 to $15,000differential between those certified when compared to those notcertified. Vendor certifications result in $4,000 to $5,000 increasebetween those certified and those not.
Microsoft Certified Systems EngineerThe Microsoft Certified Systems Engineer (MCSE) credential is the premiercertification for professionals who analyze the business requirements and designand implement the infrastructure for business solutions based on the MicrosoftWindows® operating system and Microsoft Servers software.Microsoft Certified IT ProfessionalMicrosoft Certified Trainer (MCT)MCTs are regarded as Microsoft product and course expertswho have the instructional skills and technical qualificationsto deliver quality training to Information Technology (IT)professionals and developers.The Microsoft® IT AcademyThe Microsoft® IT Academy Program supports your delivery of world-class training on Microsoft networking and developer technologies. Thecourses aggressively prepare students for degree tracks and certifications thatlead to careers as network administrators, programmers and system managers.The Microsoft Certified IT Professional (MCITP) certification helps validate that anindividual has the comprehensive set of skills necessary to perform a particular job role,such as database administrator or enterprise messaging administrator. MCITPcertifications build on the technical proficiency measured in the Microsoft CertifiedTechnology Specialist (MCTS) certifications. Therefore, you will earn one or more MCTScertifications on your way to earning an MCITP certification
The CCNA exam is the qualifying exam available to candidates pursuing a single-exam option for theCisco Certified Network Associate CCNA certification. The CCNA (640-801) exam will test materials from thenew Interconnection Cisco Network Devices (ICND) course as well as the new Introduction to CiscoNetworking Technologies (INTRO) courseCCNP- The Building Converged Cisco Multilayer Switched Networks(BCMSN 642-812) is a qualifying exam for the Cisco Certified Network Professional CCNP and the CiscoCertified Design Professional CCDP certifications. The BCMSN 642-812 exam will certify that the successfulcandidate has important knowledge and skills necessary to implement scalable multilayer switchednetworks. The exam includes topics on Campus Networks, describing and implementing advanced SpanningTree conceptsCCIP certification validates an individuals detailed understanding of the diverse networkingtechnologies in the service provider arena, including IP routing, IP quality of service (QoS), BGP, and MPLS.CCIP candidates demonstrate skills in a range of functions from planning to troubleshooting service providernetworks.
A+ Certification is a CompTIA-sponsored testingprogram that certifies the competency of entry-level computerservice technicians.A+ certification signifies that the certified individualpossesses the knowledge and skills essential for a successfulentry-level (6 months experience) computer service technician,as defined by experts from companies across the industry.The program is backed by major computer hardware and software vendors, distributors, resellers andpublications.The Computing TechnologyIndustry Association,CompTIA, certifies information technologyand service professionals with its widely adopted,vendor-neutral and certification programs.
EthicalHackingConforming to accepted professional standards of conductProcess of breaking into systems for:Personal or Commercial GainsMalicious Intent – Causing sever damage to Information & AssetsAlso Called – Attack & Penetration Testing,White-hat - Good GuysBlack-hat – Bad guys
It is Legal Permission is obtained from the target Part of an overall security program Identify vulnerabilities visible from Internet atparticular point of time Ethical hackers possesses same skills, mindsetand tools of a hacker but the attacks are done ina non-destructive manner
Source: CERT-IndiaMarch- 2010Defacement Statistics for Indian Websites
Source: CERT/CCTotal Number of Incidents Incidents
VUE a computer-based testing service.VUE provides a variety of services including testing center-based and Internet-based test delivery to the certification and licensure markets.Prometric Testing Centre- built with the best technology. Buy-inincludes service and support agreements. Exams are always ready, results are rapidlytransmitted and merged appropriately with vendor-specific certification records..Eg:Microsoft,IBM,HP examsIT Certification Exam SponsorsPearson Vue Testing Centre‘The leading provider for global computer based testing solutions for informationtechnlogy,academic government and professional testing programs:Eg: Cisco exams,Zend exams,Comptia …….TESTING CENTERS
The average annual salary for a network administrator during thefirst decade of the new millennium was $85,000. Starting salariescurrently begin at $45,000; compensation for networkadministrators with substantial experience and advanced trainingin specialty fields ranges as high as $140,000 per year. Thesefigures frequently reflect a work week well in excess of 40 hourssince network administration is almost always a salaried positionrather than one compensated on an hourly basis. Total compensation packages are higher than the figures stated.As salaried employees, network administrators typically enjoybenefits such as sick leave and vacation days, as well as medicalinsurance and retirement packages.
Network administrator jobs are often advertised in newspapers, computer industry magazines Internet job banks. Some firms may offer to pay for the training of interested employees,because those individuals are already familiar with the companys needs.Getting the Job
“I am ready to spend hours working withthe system and I am interested inprogramming too……”Guide me to become a Software Professional
Skill Set:Successful Software Engineers need to know basic business functions,have a firm understanding of design methodology, and excellentcommunication skills.Education:Usually requires at least any Degree/Diploma. Should be very familiar withspecialized languages relevant to the technologies employed (Java, C++,C#.NET as examples)Code Requirements:Software Engineers may or may not write code, although most do regularly.
By earning this certification, you can prove your ability to successfully implement,build on, troubleshoot, and debug a particular Microsoft technology, such as aWindows operating systemMicrosoft Exchange ServerMicrosoft SQL ServerMicrosoft Visual Studio.
Sun Certified Programmer for the Java Platform(SCJP), StandardEdition 6 (CX-310-065) Certification Exam Preparation, New nameof this Oracle Certified Professional, Java SE 6/SE 5 ProgrammerOverview (OCJP). This foundation certification is for programmers interested indemonstrating proficiency in the fundamentals of the Javaprogramming language. To achieve this certification, candidatesmust successfully complete one exam. It is not necessary to be anOracle Certified Associate Java SE 5/SE6 prior to taking this exam.
The exam is created by an Advisory Board made up of thought leaders in thePHP community. Because the exam is created with specific skills, knowledgeand competencies that are matched to real-world job functions, ZendCertifications provide a measure of technical distinction that employers use toevaluate prospective employees.
Freshers are paid Rs.6000 to Rs.8000 1 year experienced candidates are paid Rs.10000 to Rs.12000 2 years experienced candidates are paid Rs.15000 to Rs.20000 3 years experienced candidates are paid Rs.20000 to Rs.35000 3-5 years experience candidates are paid Rs. 30000 to Rs.45000 5+ years experience candidates are paid Rs. 45000plus
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LIVE PROJECTS As a Software Development company we mainly focuses on Client Based Live projects.Alsowe support students for their project also
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