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A GUIDE TOEffective DecisionMakingCreate success througheffective decision making
A Guide to Effective Decision Making       Country Intelligence         Develop productive working relationships
A Guide to Effective Decision Making           When it comes to decision making, it’s a           simple truth that not en...
A Guide to Effective Decision MakingIneffective decision making can lead to numerous problems andtake up valuable time and...
A Guide to Effective Decision MakingSo what is the root cause of this?Not surprisingly – there can be many reasons.For som...
A Guide to Effective Decision MakingSo what is the root cause of this?For others, it can be a question of going with your ...
A Guide to Effective Decision MakingAnother reason can be because amanager has weak prioritization skills– not investing t...
A Guide to Effective Decision Making             Do you delegate instead of direct?             Do you direct when you sho...
A Guide to Effective Decision MakingThis begs the question:What does it take to make good, sound decisions?First of all, w...
A Guide to Effective Decision MakingEffective managers know this and understand that differentdecisions require different ...
A Guide to Effective Decision MakingThe particular circumstances surrounding a decision should guide theapproach taken as ...
A Guide to Effective Decision MakingUnderstanding and choosing the right approach willincrease the likelihood of the right...
A Guide to Effective Decision MakingAn ethical decision making tool:IRISThe IRIS tool is a robust means of askinga manager...
A Guide to Effective Decision MakingWhen applying IRIS, a manager isrequired to scrutinize the issue at hand,asking:      ...
A Guide to Effective Decision MakingThe following provides the considerations at                Ieach phase:              ...
A Guide to Effective Decision MakingThe following provides the considerations at                 Ieach phase:             ...
A Guide to Effective Decision MakingThe following provides the considerations at                  Ieach phase:            ...
A Guide to Effective Decision MakingThe following provides the considerations at                 Ieach phase:             ...
A Guide to Effective Decision MakingQuick decision makingSome of the success factors behind quick decision making:• Don’t ...
A Guide to Effective Decision MakingTo learn more about how we can help your organization,                 please contact ...
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TMA World Guide to Effective Decision Making

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Making good decisions, based on disciplined thinking and informed judgement, requires an individual to:

•Gather all available, relevant facts and generate a list of options
•Effectively consult with others and use a range of techniques to evaluate available options
•Consider the consequences of the decision on others and the organization

Effective decision making has many benefits, including improved communication and consultation among individuals and a reduction in the negative impact of decisions across your organization.

Contact us today to find out more:enquiries@tmaworld.com

Published in: Business
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TMA World Guide to Effective Decision Making

  1. 1. A GUIDE TOEffective DecisionMakingCreate success througheffective decision making
  2. 2. A Guide to Effective Decision Making Country Intelligence Develop productive working relationships
  3. 3. A Guide to Effective Decision Making When it comes to decision making, it’s a simple truth that not enough managers commit a sufficient amount of time or attention to how they approach this crucial process.
  4. 4. A Guide to Effective Decision MakingIneffective decision making can lead to numerous problems andtake up valuable time and resources to correct.At the very least, poor decisions hamper performance andachievement of the goals set.At worst, it can lead to the loss of livelihoods —or even lives, depending on the type of businessyou’re involved in.
  5. 5. A Guide to Effective Decision MakingSo what is the root cause of this?Not surprisingly – there can be many reasons.For some, it’s a question of procrastination.This tends to be amplified when the decision to be made is a criticalone with significant consequences if things don’t go according toplan.
  6. 6. A Guide to Effective Decision MakingSo what is the root cause of this?For others, it can be a question of going with your gut instinct asthat’s the way you’ve always approached it.
  7. 7. A Guide to Effective Decision MakingAnother reason can be because amanager has weak prioritization skills– not investing the time and effortrequired to gain all the necessaryinformation that will facilitate a gooddecision making strategy.Leadership style may also play afactor in the quality of a decisionmade.
  8. 8. A Guide to Effective Decision Making Do you delegate instead of direct? Do you direct when you should be taking a more consultative approach and involving the relevant parties in the decision making process? Throw into the mix the need to consider the issue of ethics when making decisions and you can see how many managers can stumble into any one of the numerous potholes peppered in the road that leads to successful decision making.
  9. 9. A Guide to Effective Decision MakingThis begs the question:What does it take to make good, sound decisions?First of all, when approachingthe decision making process,it’s not one size fits all.A major challenge foreven the most experienced ofmanagers is acting out of habitand going with what they arefamiliar with.
  10. 10. A Guide to Effective Decision MakingEffective managers know this and understand that differentdecisions require different approaches.Decisions come in all shapes and sizes, some are simple – othersmore complex. Some decisions are required to be made in real time,others are more strategic, longer-term plans.
  11. 11. A Guide to Effective Decision MakingThe particular circumstances surrounding a decision should guide theapproach taken as much as is feasibly possible.Those different decision making approaches include: Authoritarian: Hierarchical, top down Consensus: Collaborate as a team to reach an agreement Contingent: Triggers based upon facts Democratic: Voting or polling methods, allowing the majority vote to decide Elected: Nominate a person or group to decide
  12. 12. A Guide to Effective Decision MakingUnderstanding and choosing the right approach willincrease the likelihood of the right decision being made.Once this has been done, a manager needs to consider a process toput in place.A suggested process for effective decision making involves: Identifying the necessary roles Clearly defining the problem Gathering information systematically Evaluating information Identifying alternative solutions Selecting the best solution Validating the solution
  13. 13. A Guide to Effective Decision MakingAn ethical decision making tool:IRISThe IRIS tool is a robust means of askinga manager to analyze and consider allangles of an issue rather than solelyconsidering what is right or wrong.
  14. 14. A Guide to Effective Decision MakingWhen applying IRIS, a manager isrequired to scrutinize the issue at hand,asking: What could I do? What should I do? What must I do? When they have come to their decision a further question needs to be answered: Does the decision I have made still stand the test of scrutiny?
  15. 15. A Guide to Effective Decision MakingThe following provides the considerations at Ieach phase: R I SIdentify: The participants: Who are the key stakeholders? The potential effects: How is the key stakeholder potentially affected? The perspectives: What are the competing perceptions of the situation? Pinpoint the issues: What are the specific issues and concerns?
  16. 16. A Guide to Effective Decision MakingThe following provides the considerations at Ieach phase: R I SReflect on: The options: What are the options and the associated risks? The objections: How will stakeholders respond? What objections may arise? The outcomes: What are the potential intended and unintended consequences of the options in terms of the duration and severity of their impact? Then optimize: What decision produces the optimal result?
  17. 17. A Guide to Effective Decision MakingThe following provides the considerations at Ieach phase: R I SIntegrity of the decision so that it is: Compliant: Is the decision fully compliant? Consistent: Is the decision consistent with the core values of the organization? Candid: Is the decision open and transparent? Clear: Is the decision ethically comprehensible to stakeholders?
  18. 18. A Guide to Effective Decision MakingThe following provides the considerations at Ieach phase: R I SScrutiny of the decision: Discern: What ‘message’ does the decision convey? Distort: Can it be a misunderstood or misrepresented decision? Durability: Will the decision withstand scrutiny today and in the future? Diminish: Could the decision diminish or damage the reputation of the organization?
  19. 19. A Guide to Effective Decision MakingQuick decision makingSome of the success factors behind quick decision making:• Don’t rush unnecessarily:  Assess if it’s both important and urgent• Have all necessary information:  If the information can be obtained quickly, then get it  If it cannot be obtained • What worked before? • Who has more experience?• Review your decision afterwards:  How can such a situation be prevented?  Can you make a checklist?  What went well, what did not?
  20. 20. A Guide to Effective Decision MakingTo learn more about how we can help your organization, please contact us at enquiries@tmaworld.com or visithttp://www.tmaworld.com/training-solutions/

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