SOCIAL TRIGGER #8
We’re fully engaged in the here and now.
In conversation, this isn’t about thinking about
what witty thing to say next, or what cutting
sarcasm came last. Rather, it’s generating
real time, unplanned responses to the
dialogue as it unfolds.
Innovation is blocked when one or more
participants already has a preconceived idea of
what the person is going to say, or how to get to
a goal. Doing so keeps them from listening to
what is really said and working from there.