Stress Management Techniques 2012


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  • Stress describes both The feeling we get from stress and The factors creating those feelings
  • Stress Management Techniques 2012

    1. 1. STRESS MANAGEMENTTECHNIQUESPresented by Steven Johnson, MBA, PHR
    2. 2.  Define stress & how different people respond to itObjectives  Identify common causes of stressAfter completing this  Learn ways to avoid stresscourse, you should beable to:  Learn about & practice various stress management techniques  Learn to set goals for reducing the stress in your life
    3. 3. Stress Survey Stress & anxiety are the same thing The causes of stress are the same for everyone Being easily annoyed & irritable can be a warning sign of too much stress Losing weight can be a sign of too much stress Chronic stress can lead to depression Rethinking your expectations may help you cope with stress Anxiety is always a negative, harmful emotion
    4. 4. What is Stress?
    5. 5. Three States ofStimulationStress can bemeasured by theamount ofstimulation we feel.
    6. 6. Positive & Negative Impact of Stress
    7. 7. Controllable vs. Uncontrollable Stress Controllable  Uncontrollable  Poor planning  Actions of customers  Ineffective time  Concerns involving co- management workers  Lack of proper skills  Questionable management practices
    8. 8.  Physical health  Family life, work/life balanceStress Variables  Financial circumstancesExamples thatinfluence our  Mental healthresponse to stress  Stage of life (single, married/relationship)  Generation gaps  Relationship with leadership/colleagues
    9. 9. Warning Signs of “Bad” Stress Loss of appetite Headache, fever Skin disorders/rashes Muscle tightening or weakness Nail biting; teeth grinding Irritable; lack of concentration Difficulty sleeping
    10. 10. Impact of “Bad” Stress on our Bodies Debilitating headaches Digestive system maladies Heart problems And more…
    11. 11. What Causes Stress?Personal Life WorkplacePhysical health Lack of controlMental health Increased responsibilityRelationships Job satisfactionMajor life changes Poor communicationConflicts with Lack ofbeliefs/values support/recognitionFamily Relationships
    12. 12. Summary of Definition & Causes
    13. 13. Managing Stress
    14. 14. Examples of Workplace StressorsCause of Stress Symptoms We SeeImproper training; Frustration at inability toinadequate skills do jobNot getting enough sleep Irritability; no smiles greeting customersNo recognition for ideas No enthusiasmCo-worker is negative; Doesn’t like co-worker;has poor habits asks for new duties
    15. 15.  Low tolerance for frustration?Take the Stress  Getting depressed?Test  Worry a lot; no one understands?Tendency to Become“Stressed” at Home or  Feel left of work/personal activities?Work  Feel busier & not enough time?  Irritated at other more often?  Trouble sleeping?  Headaches & high blood pressure?  Indigestion after eating?  Major life change in past 6 months?
    16. 16. Lifestyle Changes to Manage Stress Improved time management  Decide what is urgent & what can wait Exercise  Staying healthy & positive helps defend against stress Work/personal balance  “Working” at home or spending time with family?  Commitments that provide a sense of purpose Get support  Family, friends, supervisor, colleagues
    17. 17. Strategies to Manage Workplace StressStressor Symptom Possible StrategyRushed commute Late to work Wake up earlierOverloaded Irritable, unclear Delegate to othersschedule thinkingSpeaking w/ irate Defensive, upset Don’t takecustomer commentsChallenging Avoidance, personally Private discussioncolleague nervousnessMake a Nervousness, Prepare, knowpresentation scared material
    18. 18. Techniques forPracticeTry each of these tofind out which worksbest for you
    19. 19. Deep Breathing Relaxation Can help you relax & feel better  Helps to lower blood pressure, slow a fast heart rate, helps digestion Easy & free to do!
    20. 20. Guided Imagery Relaxation Can help healing, learning, creativity, & performance  Feel more in control of emotions & thoughts Helps improve attitude, health, & sense of well- being
    21. 21. Progressive Muscle Relaxation Can reduce anxiety, stress, & muscle tension  May also help with trouble sleeping Learn the difference between “tense” muscles and “relaxed” muscles
    22. 22. Muscle Groups
    23. 23. Set a Goal toReduce StressGoals provide areason to maintainfocus on what’simportant
    24. 24. Summary Concrete tips & techniques to apply  Defined stress & how we respond to it  Identify common causes of stress  Learned various stress management techniques Solicit feedback from family, friends, colleagues