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Current Trends In
Skills & Skill Management
June 2016
Executive Summary
In Q1 2016 TeamFit surveyed more than 100 people at companies of
all sizes on how they manage skills wit...
What is Skill Management?
The art of connecting the right people to achieve specific goals & build capability
 An emergin...
What skills are critical for the future?
4
Communication
Leadership
Management
Critical Thinking
Adaptability
Learning
Tec...
Critical Skills in Business Consulting & Technology
5
People in both the business
consulting and technology
industries ide...
Critical Skills by Role
6
Executives
Communication
Management
Leadership
Critical Thinking
Consultants
Leadership
Communic...
How well do people know co-workers skills?
7
Generally people feel they have good
insight into the skills that their co-wo...
How is skills data used?
The top three uses of skills data are
 Assigning people to projects 87%
 Hiring employees 79%
...
How do people learn about each other’s skills?
0
2
4
6
8
10
12
By working with
them
From colleagues
& co-workers
From Link...
• Make skills & skill development part of daily conversations
• Use skills data in allocation decisions
• Invest in skill ...
Please take our follow up survey
https://www.surveymonkey.com/r/teamfitskills2016
Contact steven.forth@teamfit.co +1 604 7...
Survey demographics
Size %
1 11
2-50 31
51-200 24
201-1,000 12
1,001 – 10,000 5
10,001 – 50,000 12
> 50,000 5
12
Industry ...
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Skills and Skill Management 2016

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Results of a survey on skill management conducted in Q1 2016. Top Skill for 2016: Communications. Key actions for leader: (1) Invest in skill management, (ii) Manage skills from the bottom up, (iii) Provide time for reflection.

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Skills and Skill Management 2016

  1. 1. 1 Current Trends In Skills & Skill Management June 2016
  2. 2. Executive Summary In Q1 2016 TeamFit surveyed more than 100 people at companies of all sizes on how they manage skills within their organization. Follow up interviews were conducted with 20 participants. 2 Top Skill for 2016 Communication Active Listening Asking Questions Writing Sketching Participating in Small Groups Supporting Skills Key Findings Skills are poorly managed Skills are changing rapidly High-level skills matter Actions Invest in skill management Manage from the bottom up Make time for reflection
  3. 3. What is Skill Management? The art of connecting the right people to achieve specific goals & build capability  An emerging discipline that connects operations to HR  Based on a deep understanding of what skills contribute to success  Leverages multiple sources of data on skills, roles and work outcomes  Used to build project teams, develop an extended talent network and to inform training, hiring, career paths 3
  4. 4. What skills are critical for the future? 4 Communication Leadership Management Critical Thinking Adaptability Learning Technical Knowledge These are top skills across all industries and job roles in order of frequency. They seem to fall into two categories. The skills that help you gain other skills (Critical Thinking, Adaptability, Learning). The skills that help you apply other skills (Communication, Leadership, Management). Technical knowledge (people actually gave this as a critical skill) seems to be a catch all for the wide range of detailed skills needed across all industries. Build Skills Apply Skills
  5. 5. Critical Skills in Business Consulting & Technology 5 People in both the business consulting and technology industries identified Communication as the most important skill. But the second and third rated skills we very different. People in technical fields have to continuously learn technical skills. For consultants critical thinking and leadership were seen as the keys. It is encouraging to see consultants identify Empathy as a critical skill. Business Consulting Communication Critical Thinking Leadership Empathy Technology Industry Leadership Continuous Learning Technical Skills
  6. 6. Critical Skills by Role 6 Executives Communication Management Leadership Critical Thinking Consultants Leadership Communication Empathy Project Management Operations Management Communication Critical Thinking Sales Data Analytics
  7. 7. How well do people know co-workers skills? 7 Generally people feel they have good insight into the skills that their co-workers and their managers display on the job. They also feel they have some insight into the skills of other people in their business unit. After that confidence in skill insight drops off. This is most serious when it comes to knowledge of the skills of external consultants. Many organizations are relying on these people to provide unique skills in high demand and to scale operations.-
  8. 8. How is skills data used? The top three uses of skills data are  Assigning people to projects 87%  Hiring employees 79%  Training and development 74% Only 45% of companies used skills data in developing strategy! 8
  9. 9. How do people learn about each other’s skills? 0 2 4 6 8 10 12 By working with them From colleagues & co-workers From LinkedIn and other social media 9 Not surprisingly the best way to judge a person’s skills is by actually working with them (10.18) and by talking with co- workers (8.61). If you think about your own behavior that is what you probably do. It is interesting that LinkedIn and other public social media showed up as the third most important way to find out about people’s skills (6.65). Internal systems, whether professional services automation (4.49), corporate intranets (4.97), or talent management systems (5.09) are not seen as reliable sources for skills data.
  10. 10. • Make skills & skill development part of daily conversations • Use skills data in allocation decisions • Invest in skill management Skills are poorly managed • Capture skill data at the project level (roles are too generic) • Analyze which skills are contributing to project success • Forecast future skill demand (and expect to be surprised) Skills are changing rapidly • Invest in the skills that help people to learn new skills • Invest in the skills that help people to apply new skills • Provide time for critical self reflection High-level skills matter 10 Challenges Actions
  11. 11. Please take our follow up survey https://www.surveymonkey.com/r/teamfitskills2016 Contact steven.forth@teamfit.co +1 604 763 7397 amar.dhaliwal@teamfit.co +1 604 218 8711 Solutions for Executives in Professional Services Resource Managers Project Managers Consultants Read the TeamFit Blog Follow Us on Twitter 11
  12. 12. Survey demographics Size % 1 11 2-50 31 51-200 24 201-1,000 12 1,001 – 10,000 5 10,001 – 50,000 12 > 50,000 5 12 Industry % Technology 31 Business Services 31 Media & Entertainment 12 Education 5 Healthcare 5 Banking/Finance 5 Other 11 The survey was carried out using SurveyMonkey between January and April 2016 The survey was supplemented by 20 structured interviews carried out in April and May of 2016. Roles % Executive 31 Consultant 31 Operations 24 Independent Consultant 11 Human Resources 3

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