Global Interview - Businesses who are interested in investing in freelance finance and accounting services must be aware of its important concepts like regular communication with freelancers, proper security in all their offices and determining the workflow.
2. What are the most important considerations an employer
should have when planning these types of projects?
• Proper discussion verbally regarding project to be outsourced.
Also document it in writing.
• Deciding the process flow of doing the work.
• Proper training on task to be outsourced
• Deciding on the technology to be used
• Deciding on time allotted for each activity
• Deciding on responsibilities from both ends Deciding on
the pilot time before levying penalty
• Meetings frequently to know about the progress of the
project
3. What are some guidelines and/or best practices that
will ensure project success?
Following are the best practices we follow to ensure success of
any project:
•Offices
– Security guards at our office entrance
– CCTV monitors to watch the office floor
– Disaster recovery plans in all our offices
– Biometric fingerprint reader system to restrict access
– No printers, USB pen drives and CD/DVDs in the office
4. Following are the best practices we follow to ensure
success of any project?
• Systems
• Computer networks are safe because they are guarded by
many levels of software and hardware firewalls.
• Computer monitoring software and passwords for every
computer user.
• Staff
• Strict non-disclosure agreement with our staff members
• Independent security clearance for every staff member
• Comprehensive training to ensure data protection
5. Following are the best practices we follow to ensure
success of any project?
• Quality of Services
• Understanding of project initially by detailed discussion.
• Recruitment of skilled resources having deep knowledge of
the tasks with relevant experience .
• Introduction of the resources involved with the client.
• Agreement on TAT (Turnaround Time) for a particular task
with the client.
• Quality check of the work performed by the resources.
• Sharing output with the client and getting feedback on regular
basis on the areas required for improvement
6. What are the most common risks involved with outsourcing
projects related to your area of expertise?
• Data security.
• Business continuity plan in case processed data gets lost or
any natural emergency occurs.
• Quality of services
7. What are common milestones or project phases in
this area of outsourced work?
The following 5 main stages should be considered by an
employer to plan a project:
•Stage 1: Deciding scope of work.
•Stage 2: Technology to be used.
•Stage 3: Deciding quality parameters for the work involved.
•Stage 4: Establishing pilot phase of work.
•Stage 5: Assess the quality of work performed by accountant in
pilot phase.
8. What are three fundamental errors that can result in
project failure on the employer’s behalf?
•
•
•
•
•
•
Improper project explanation and requirements.
Lack of communication.
No pilot phase i.e. Training phase.
Improper understanding of project.
Failure to take measures related to data security.
Not understanding criticality of work.
9. What project related details should an employer
provide to help the freelancer complete the project?
• Proper explanation of project
• Time it will involve
• Training phase
10. An employer should not post a project in this area if he has not
considered what three fundamental questions?
• To concentrate more on core activities
• To save cost
• Not enough internal expertise, i.e. Lack of internal
resources in the field of accounting and finance
11. For the full Interview visit us at:
http://www.freelancerselite.com
http://www.freelancerselite.com/outsourcing-accounting-and-finance-services-by-yash-mantri