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STEPHEN T. GRIDER
3131 SW 89th
, Apt 6104
Oklahoma City, OK 73159
Cell (405) 213-4846
Sgrider@cox.net
SUMMARY OF QUALIFICATIONS
Results-oriented professional manager with extensive experience including a long tenure
within the Federal Reserve System. Efficient multi-tasker known for ability to handle
diverse responsibilities while meeting deadlines. Excellent written and verbal
communication skills. Dedicated employee with exceptional attendance record and
proven skills in managing resources. Supervises a traditional branch, has multi branch
managed (the traditional and an in-store branch). Reviewed monthly audits that were
performed by the Assistant Manager. Maximized staff through meetings, coaching and
on hands support and supervision. Leads by example both the financial performance and
loan production functions to high levels. Worked with Marketing to present and ensure
that corporate marketing campaigns were successful.
SKILLS
• Well Spoken
• Integrity
• Professional
• Excellent Role model
• Mature
• Multi-Tasker
• Transfer of Sales Skills
• Coaching
• Lead by Example
• Exceeding Goals Oriented
• Development of Staff to their full potential
• Team Builder
PROFESSIONAL EXPERIENCE
BANK OF OKLAHOMA, Candlewood Traditional 2006 – present
Vice President and Branch Manager
Maintains operating efficiencies while achieving strong sales goals, maintaining customer
service and exceeding expectations of customers. Ensures that branch productivity is
achieved through interfacing with Investment and Mortgage partners. Effectively
leverages staff meetings and business partner meetings to maximize overall productivity
and drive results. Strives to coach staff for professional customer interactions in order to
drive results. Manage a staff of 6 at the traditional, and at the same time manage the in-
store branch which hads a staff of 5. Production for both the traditional and in-store
branches are currently at 97% of the total annual goal for 2015. This production consists
of corporate stretch goals such as personal and checking production, credit cards,
mortgage loans, personal loans, certificates of deposit, investments, and acquiring
additional households. Current marketing campaign ended with the traditional branch
over 100% of the goal. This was accomplished by ensuring staff meetings, one on one’s,
morning huddles, debriefs, training, and ensuring coaching was adhered to. Ensuring that
staff members and client relations were at a high level was paramount using exceptional
leadership skills. NMLA certified.
MIDFIRST BANK, Oklahoma City 01/06 – 10/06
Item Processing Supervisor
Serve as supervisor of the reconcilement and item-processing department, which handles
incoming work from 45 branches statewide.
• Assumed responsibility for hiring and management of 15 staff members
• Maintained ANP within levels, which provide optimal internal and external
customer support.
• Developed operational procedure manuals for department
• Improved employee moral through leading by example and exemplary leadership
FEDERAL RESERVE BANK, Oklahoma City, OK 1988- 2005
Check Operations Rep.
Serve as point person for problem solving and resolution of complex inquiries and
requests from internal and external customers.
* Maintained organization of workflow in image area
* Organized personnel to minimize use of overtime and achieve deadlines
* Provided input and guidance to management regarding image environment
* Assisted with the successful acquisition of the State of Oklahoma and other financial
institution accounts through meetings and test protocols.
* Played key role in the implementation of the check imaging system for the Federal
Reserve
* Saved the bank $25,000 per year through recommendations of pre-tax parking
TECHNICAL SKILLS
• Microsoft Office Suite
• Bank of Oklahoma Proprietary Software / Systems / Tools for
Customers/Staff/Financials
• PeopleNet
EDUCATION
Completed 12 credit hours, 3-year program including
2 weeks per year on campus plus extensive correspondence work
Graduate School of Banking, 1988
Madison, Wisconsin
BS, Business Education
University of Central Oklahoma, 1985
Edmond, OK
Certificate
Oklahoma Intermediate School of Banking, 1982
Oklahoma State University, Stillwater, OK
Associates Degree, Banking and Finance
Oklahoma City Community College, 1981

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Griderwow

  • 1. STEPHEN T. GRIDER 3131 SW 89th , Apt 6104 Oklahoma City, OK 73159 Cell (405) 213-4846 Sgrider@cox.net SUMMARY OF QUALIFICATIONS Results-oriented professional manager with extensive experience including a long tenure within the Federal Reserve System. Efficient multi-tasker known for ability to handle diverse responsibilities while meeting deadlines. Excellent written and verbal communication skills. Dedicated employee with exceptional attendance record and proven skills in managing resources. Supervises a traditional branch, has multi branch managed (the traditional and an in-store branch). Reviewed monthly audits that were performed by the Assistant Manager. Maximized staff through meetings, coaching and on hands support and supervision. Leads by example both the financial performance and loan production functions to high levels. Worked with Marketing to present and ensure that corporate marketing campaigns were successful. SKILLS • Well Spoken • Integrity • Professional • Excellent Role model • Mature • Multi-Tasker • Transfer of Sales Skills • Coaching • Lead by Example • Exceeding Goals Oriented • Development of Staff to their full potential • Team Builder PROFESSIONAL EXPERIENCE BANK OF OKLAHOMA, Candlewood Traditional 2006 – present Vice President and Branch Manager Maintains operating efficiencies while achieving strong sales goals, maintaining customer service and exceeding expectations of customers. Ensures that branch productivity is achieved through interfacing with Investment and Mortgage partners. Effectively leverages staff meetings and business partner meetings to maximize overall productivity and drive results. Strives to coach staff for professional customer interactions in order to drive results. Manage a staff of 6 at the traditional, and at the same time manage the in- store branch which hads a staff of 5. Production for both the traditional and in-store
  • 2. branches are currently at 97% of the total annual goal for 2015. This production consists of corporate stretch goals such as personal and checking production, credit cards, mortgage loans, personal loans, certificates of deposit, investments, and acquiring additional households. Current marketing campaign ended with the traditional branch over 100% of the goal. This was accomplished by ensuring staff meetings, one on one’s, morning huddles, debriefs, training, and ensuring coaching was adhered to. Ensuring that staff members and client relations were at a high level was paramount using exceptional leadership skills. NMLA certified. MIDFIRST BANK, Oklahoma City 01/06 – 10/06 Item Processing Supervisor Serve as supervisor of the reconcilement and item-processing department, which handles incoming work from 45 branches statewide. • Assumed responsibility for hiring and management of 15 staff members • Maintained ANP within levels, which provide optimal internal and external customer support. • Developed operational procedure manuals for department • Improved employee moral through leading by example and exemplary leadership FEDERAL RESERVE BANK, Oklahoma City, OK 1988- 2005 Check Operations Rep. Serve as point person for problem solving and resolution of complex inquiries and requests from internal and external customers. * Maintained organization of workflow in image area * Organized personnel to minimize use of overtime and achieve deadlines * Provided input and guidance to management regarding image environment * Assisted with the successful acquisition of the State of Oklahoma and other financial institution accounts through meetings and test protocols. * Played key role in the implementation of the check imaging system for the Federal Reserve * Saved the bank $25,000 per year through recommendations of pre-tax parking TECHNICAL SKILLS • Microsoft Office Suite • Bank of Oklahoma Proprietary Software / Systems / Tools for Customers/Staff/Financials • PeopleNet EDUCATION Completed 12 credit hours, 3-year program including 2 weeks per year on campus plus extensive correspondence work
  • 3. Graduate School of Banking, 1988 Madison, Wisconsin BS, Business Education University of Central Oklahoma, 1985 Edmond, OK Certificate Oklahoma Intermediate School of Banking, 1982 Oklahoma State University, Stillwater, OK Associates Degree, Banking and Finance Oklahoma City Community College, 1981