Good Stuff Happens in 1:1 Meetings: Why you need them and how to do them well
Stephanie Kirchhoff Resume v8
1. STEPHANIE KIRCHHOFF
2942 CherryHill Lane 630.258.0220
Little Canada, MN 55109 stephanie.kirchhoff513@gmail.com
AREAS OF EXPERTISE
IT & Business Transformation
IT Outsourcing
ERP System Implementation
Hands-On IT Delivery & Ops
Cross-Industry Experience
Comfortable in the C-Suite
Fortune 1000
P&L Responsibility
AlliancePartner Liaisons
PROFESSIONAL EXPERIENCE
ACCENTURE 1990 - 2014
[NYSE/ACN] Accenture is a global management consulting, technologyservices andoutsourcingcompany, with323,000+
people serving clients in 120+ countries. Revenues: $30.0B FY’ 2014.
ACCENTURE CIO PROJECT OCT2013 – OCT2014
Scope: A replacement of Accenture’s business opportunity management tool (SAP based), pipelineof current and
future potential work. CRM based toolset. Software selection had been narrowed from 4 to 2.
Completed software analysisand assessment of two finalistsoftware;Salesforce.comand MicroSoft.
Completed a Proof of Concept and Performance Testing of both. Understood capabilities and platforms.
Briefed Accenture CIO and CIO Portfolio Leaders.
Defined projectgovernance structure. Assisted in the Steering Committee formation; comprised of global
senior leadership representingall five(5) Operating Groups across ClientDelivery and Sales Management.
Accenture maintained unique and legacy relationshipswith both Salesforce.comand MicroSoft.
Led and managed a team of 10 Consulting& CIO professionals with competencies across technical archi-
tecture and implementation.
Completed initial Requirements Definition,Design Documentation (process & technical architecture), and
Change Management strategy documentation duringsoftware selection finalization & negotiation.
Project scopewas revised to includeAccount Management & Contact Management processes – formal
accountplanning,client& third-party contacts and relationship management, plus original oppor-
tunity/pipelinemanagement processes.
Led and managed $10M budget FY’2015. The third largestIT initiative for Accenture FY’2015.
Agile delivery approach and execution.
Signed contractand access to software: Feb 2014. Major projectrelease accomplished in eight (8) weeks.
o Maintained major releaseimplementation every 4-6 weeks subsequently whilemaintainingthe
prioritized scopewith leadership.
CARGILL
Minneapolis, MN
MANAGING DIRECTOR JAN 2013 – SEPT 2013
Project scope: Developed & implemented common business processes and system solutionsfor global sourcing,
customer order fulfillment,warehouse ops, financial management, and supportingbusiness activitiesto enable the
global Cargill enterprise– 60+ business units.
One of three (3) ManagingDirectors aligned to the Client Account Lead.
Co-Led and managed IT Systems Development & Delivery professionals;~80 professionalson-shore+ liai-
son with off-shore IT professionals.
o Prior to 2013,initial solution developed and deployed to ~5 Business Units;deployment activities
initiated with two (2) additional Business Units (differingstages / timelines).
o Enhanced and new functionality phased-in over periodic releases whilesupportingand maintaining
the system for production users.
o Continued assessingand planningindividual Business Unitdeployments.
P&L responsibility/financial planning,with ManagingDirector Co-Lead.
Later specialized in Deployment with five (5) Cargill ITprofessionals & part-timeSAP executive: defined
and estimated costanalysisof three (3) future deployment options. Results presented to Cargill Board.
MANAGING DIRECTOR OCT2012 – DEC 2012
Assisted Accenture Global Cargill AccountTeam with Account Management design;
o Developed annual Account Plan and financial projection(s).
2. STEPHANIE KIRCHHOFF Page 2 of 3
o Implemented process and tools for new projects identification,trackingand clientengagement/re-
lationship management.
Defined process and custom management template to track clientteam management interactions,con-
tent, management definition and structure.
Established forecasting and potential businessopportunities.
Results:Within two (2) months the team identified 30+ new business projectleads/$80M+value.
US ARMY,GENERAL FUND ENTERPRISE BUSINESS SYSTEM (GFEBS) 2005 – 2012
Washington,DC
MANAGING DIRECTOR &PROJECT MANAGER 2009 - 2012
A $140B enterprise financial management and operations transformation project.Defined IT systems enablement
and financial management of all US Army general funds (Congressionally appropriated) includingseparateorgani-
zational yet substantiveUS Army real property. Projectincluded US Army Active, National Guard and Reserves.
Most senior projectexecutive. Led and managed all services execution and delivery across IT,Process/Op-
erations and Change Management.
Reported to US Army Project Sponsor, a Three Star General (C-Suite executive equivalent) with routine
project operations updates.Also monthly briefed the ProjectSteering Committee comprised of senior
Army leadership (One& Two Star Generals and civilian equivalents).
Responsiblefor global deployment of the GFEBS Solution to 226 sites / installations,71 countries and
50,000+ end users. Delivered 10 deployments, comprised of eight (8) major “waves” (2,000 – 12,000 end-
users) and 2 “mini-waves” (250 – 1200 end-users).
Led implementation life-cycleof six (6) major application releases (2009 –mid 2011) + quarterly enhance-
ment releaselife-cycleimplementations (mid 2011 – 2012).
o Business solution utilized 10 SAP functional modules,350+ custom application development objects
(RICEFW), SAP BW / BOE products for business intelligencereportingand custom application pro-
cessing(80+reports and 3 major custom applications),and integration with 25 partner systems (Army,
DoD/DFAS, and external entities).
Led day-to-day IT operations whilefurtheringthe projectparadigmshift.Balanced between project oper-
ations and enhancements whileenabling and furthering new IT functions.
Led IT applications outsourcingactivities acrosssupportTiers 1 – 3, includingexpansion to a 7x24 opera-
tional supportmodel.
Led and managed 1-2 ManagingDirectors and 12+ Senior Managers across IT,Process and Change Man-
agement. Led extended professional team of ~200 – 400+ IT and Operations/Process professionals.
P&L responsibility $88M - $130M. Managed annual budget planningand related execution. Delivered re-
sults 20 - 30% above plan while meeting or exceeding profitability goals.
US ARMY,GENERAL FUND ENTERPRISE BUSINESS SYSTEM (GFEBS)
DEPUTY PROJECT MANAGER & SOLUTION ARCHITECT 2005 - 2009
#2 MANAGING DIRECTOR
Led and managed the design, development and implementation of the integrated Business Process,
Technology and People Solutions.
Delivered the Technology Demonstration (June 2006) as a “prototype” provingthe feasibility of the total
engagement and fit of the software to the Army-unique requirements and operating environment.
Delivered PilotDeployment (~250 end-users, 1 site) Oct 1, 2008 at the start of government fiscal year.
Led design, build,test and implementation for the firstmajor businesssolution release; go-liveconcurrent
with the PilotDeployment (Oct 2008).
o Included ~200 custom application development objects (RICEFW) and integration with 14 integration
partner systems (Army, DoD/DFAS, and external entities).
P&L responsibility:$10M - $68M. Budget planningand management. Met or exceeded performance tar-
gets after year one (1). Led and managed team of 50 - ~175 IT professionals.
NASA (NATIONAL AERONAUTICS AND SPACE ADMINISTRATION) 2000 –2005
Huntsville, AL with teams across 10 domestic locations.
CORE FINANCIAL PROJECT&ENHANCEMENTS
Core Financial Projects Initiativebroughttogether ten (10) Space Flight& Research Centers financial management
and purchasingoperations into one common set of business processes and oneunified technical platform.
3. STEPHANIE KIRCHHOFF Page 3 of 3
MANAGING DIRECTOR (Promoted to ManagingDirector in 2001,from Senior Manager)
Led the project design, implementation, deployment and support of this organization-widefinancial man-
agement and purchasingbusinesssolution.
Defined Agency-wide common business processes, identified customcomponents to meet unique ele-
ments and unified entire Agency onto one application platform.
Led business process design,configuration of SAP software, and development of custom solution compo-
nents. Worked in conjunction with separate Technical Architectureproject; operated as the firstfunc-
tional/business “customer”for the Technical Architecture projectteam by defining environment require-
ments and timeframes.
Worked in tandem with NASA Technology Leads and their technology external consultant – providing
shortand longterm needs for execution and delivery.
Reported to NASA Project Lead (Marshall SpaceFlightCenter Deputy CFO) and NASA Agency CFO (Project
Sponsor).
Defined the agency roadmap for buildingon the Core Financial Implementation to includesignificantbusi-
ness enhancements and integration efforts such as ProjectManagement Integration, SAP Version Up-
grade, PRISM Contract WritingIntegration,and Integrated Asset Management.
Managed and delivered project efforts on-time and on-budget.
Responsiblefor project budgets and revenues of $8M - $35M.
Led and managed a team of 30 - 120 professionals across IT,Process and ChangeManagement, located
across theten (10) NASA locations.
All project and sub-projectdeliverables camein on-time and on-budget.
ROI: NASA achieved their firstunqualified auditopinion sincethe 1960s.
CONSOL ENERGY, INC. JUNE 2000 – NOV 2000
Pittsburgh, PA
[NYSE:CNX] A producer of natural gas and coal. One of the leading diversified energycompaniesinthe US. Generates the
fuels - natural gasandcoal - that todaycomprisetwo thirds of the nation's power supply. Founded 1860.
SENIOR MANAGER
Led a team of eight (8) Accenture IT & Process Managers and twelve (12) part-time clientresources
through the Requirements Definition and Blueprintphases of a comprehensive SAP Assessment Project;
all major businessprocesses and divisions.
Defined and scoped project implementation plan options (scope, budget, resources, timeline) for Execu-
tive Steering Committee review and approval.
Scopingproject. Created business process blueprintwhich became the larger project.
Worked from a blank piece of paper. Research, assessment,requirements, budget design, timeline, etc. to
gain projectapproval. Worked in tandem with Consol projectleads and functional businessleadership.
Presented results and ProjectDefinition & Blueprint to two (2) clientProjectLeads and IT leadership.
Accenture captured project approval and executed on the strategic vision and project.
Project cost$15M-$18M total budget forecasted.
DELUXE CORPORATION OCT1998 – JULY 2000
St Paul, MN
[NYSE:DLX] One of the twolargest check printers in the US. Provides various personalized products andservicesto small busi-
nesses, financial institutions, andconsumers. Services include; designservices, website services, print marketing, promotional
products, andfraudprotectionservice.
HR & ELECTRONIC TIME TRACKING PROJECT
SAP Projectimplementation covering personnel administration (hire-to-retire) and organizational management,
followed by time entry with associated pay & benefits integration.
SENIOR MANAGER & PROJECT LEAD
Led and managed ten (10) Accenture Technology, Process and Change Management professionals and
20+ clientresources duringthe 10 month projectlifecycle;requirements definition through production
supporttransition.
Project Lead: SAP Electronic Time Tracking Initiativecovered SAP HR/CATS and the selection and imple-
mentation of biometric time capture devices in eight (8) major distribution warehouses acrosstheU.S.
Managed six (6) Accenture ITprofessionals and 15 clientresources duringthe 12 month project lifecycle.
4. STEPHANIE KIRCHHOFF Page 4 of 3
DELUXE CORPORATION
PRISM PROJECT JULY 1996 –SEPT 1998
DEVELOPMENT & IMPLEMENTATION LEAD
Team Lead: Implementation and Support Team for the PRISM Implementation for Corporate Headquar-
ters and Deluxe Checks Business Unit.
Successfully implemented finance,procurement, inventory and supply chain management, order to cash,
and internal reporting functions usingSAP and CatalystWarehouseManagement software solutions.
Led and managed ~40 implementation and supportteam members (Accenture & client).
Application Development Team Lead: Led and managed the design,development, test and delivery of all
SAP and legacy system custom development objects.
o Delivered ~200 SAP ABAP objects and 100+ legacy system changes in support of the PRISM Corporate
HQ and Deluxe Checks business unitimplementation.
o Led and managed ~15 SAP ABAP and Legacy System IT Designers and Developers.
PRIOR CLIENTPROJECTS & EXPERIENCE: MAY 1990 - 1996
PRODUCTION SUPPORT & DATA CENTER OPERATIONS LEAD – Medline Industries SAP Implementation Project.
INTERFACE & WAREHOUSE MANAGEMENT TEAM LEAD – Medline Industries WarehouseManagement System
Evaluation Project. Promoted to Manager 1995.
SOLUTION DESIGN &IMPLEMENTATION LEAD – Follett Corporation POS & Retail Bookstore project (front & back
office)
DESIGN TEAM LEAD – Sears Canada “BigTicket” Retail & WarehouseManagement project
INBOUND TEAM LEAD / FUNCTIONAL DESIGNER – Sears Canada CatalogueDistribution Control System project
(Phase2)
FIX TEAM MEMBER (INBOUND / OUTBOUND) – Sears Canada CatalogueDistribution Control System project
(Phase1)
PROGRAMMER ANALYST (Inbound / WarehouseOperations) – Sears Canada CatalogueDistribution Control
System project (Phase1)
EDUCATION & TRAINING
Auburn University, Auburn, AL
BA, Operations Management, 1989
Accenture, Center for Professional Education, St. Charles,IL
Professional education,trainingand development courseware throughout career. Successfully completed
1,000+ hours in technology, business design, management, leadership, effective presentations, recruiting,
and personnel development.
ADDITIONAL LEADERSHIP ROLES & SPEAKING
Accenture SAP Practice Lead - NA Health & Public Service Operating Unit. Business pursuitand clientdelivery
supportand coordination activities acrossAccenture accounts;included collaboration and teaming
arrangements with SAP America Sales and Services (~2 years).
Accenture Great Place to Work Lead - SAP Practice (~2,000 people). Internal Volunteer Programfocused on
buildingcommunity,developing skills& capabilities and increasingemployee engagement and satisfaction
levels (2 years). Led implementation & execution of 4-5 major programs each year. Results: 2% attrition
decrease and 5% increasein employee engagement scores.
Awarded first Accenture Federal Services Sales Achievement Award, 2011.
Actively engaged in Campus and Experienced Hire Recruiting, ~20 years.
Participantin multipleNetworking& Interest Group discussion Panels.
Lead & Instructor – Accenture Executive Training Courses.