Leading Distributed Scrum Teams (Agile Business Conference London 2013)

Stephanie Gasche
Stephanie GascheAgile Transformation Coach
Das agile Manifest
Leading Distributed Scrum Teams
or How to Inspect & Adapt by using Cultural Models
Stephanie Gasche -
1
Das agile Manifest
About me:
— Lived, studied and worked in Austria, France, Germany, UK and USA
— English & History (BA), International Business Management (MA)
— Management Consultant at bor!sgloger consulting GmbH
— Assists Scrum Teams and Management in Agile Transitions
— Blogs at http://borisgloger.com/blog
2
Das agile ManifestOne Scrum Team spread across the globe ...
... how can I make that work?!
3
Das agile Manifest
“Culture is a dead resource until its value and
utility are recognized as knowledge.“
- John Holden
4
Das agile Manifest
Once upon a time,
there was my Scrum-Team...
5 different cultures
— 4 developers in Vietnam
— 3 developers in India
— 3 developers in Germany
— 1 English Product Owner (located in Germany)
— 1 Austrian ScrumMaster (located in Germany)
5
Das agile Manifest
Dr. Geert Hofstede
Cultural Dimensions
5 Dimensions
— Power Distance (PD)
— Individualism / Collectivism (IDV)
— Masculinity / Femininity (MAS)
— Uncertainty Avoidance Index (UAI)
— Long Term Orientation (LTO)
© http://geert-hofstede.com/dimensions.html
6
Das agile Manifest
© http://geert-hofstede.com/countries.html
Vietnam vs. Germany India vs. Germany
How can I apply the Cultural Dimensions to my Team?!
7
Das agile Manifest
Edward T. Hall
Contexting Model
Low-context cultures
— verbal communication
— logic- and fact-driven
— direct speech and precise language
High-context cultures
— non-verbal communication
— context more important than content
— relationship-oriented, collectivistic
— group harmony and consensus
8
Das agile Manifest
How can these Cultural Models help
and what can they teach me?!
9
Das agile Manifest
What to watch out for...
— Make sure everyone is aware of the differences
— Team staffing (persons, roles & hierarchies)
— Technical equipment
— Bridge the distance
— Corporate culture vs. national culture vs. Team culture
— WHY WHY WHY WHY WHY
Cultural Models meet Scrum
10
Das agile Manifest
Yes.
— Principle of Inspect & Adapt
— Sprint Retrospective every 2 weeks
— Role of Scrum Master
— Daily “face-to-face“ communication
— Shared identity - one code, one product, one team
— Agile Values as the common denominator
Does Scrum generally help with
internationally distributed Teams?
11
Das agile Manifest
The Scrum-Meetings
Tips & Tricks
— Preparation time
— Value everyday chit chat
— Move the webcam for interactive communication
— Visualisation
— Don‘t digitalise what needn‘t be digitalised
— ScrumMaster as meeting facilitator
— Time-box (sore necks & backs)
— Checklist - did everyone (every location) participate?
— Losing face: ScrumMaster asks the silly questions
— Use the sub-team whenever possible
— Proxy roles in every location
— Go drinking together
12
ESTIMATION MEETING - Magic Estimation
Examples
© Corkboard
13
ESTIMATION MEETING - Magic Estimation
© Google Docs
14
ESTIMATION MEETING - Planning Poker
© www.planningpoker.com
15
SPRINT RETROSPECTIVE - Online Spreadsheet
© www.editgrid.com
16
Key Ideas
— The role of the ScrumMaster becomes non-disputable.
— Cultural Models can give a better understanding. Be sensible
in how to apply them. Continue treating people as individuals.
— If possible, co-locate. If not possible, use this impediment as
an opportunity for turning creative.
17
Thank you for your attention!
Any questions?!
E-Mail: stephanie.gasche@borisgloger.com
Blog: http://borisgloger.com/blog/
Twitter: @StephyGasche
LinkedIn: http://www.linkedin.com/pub/stephanie-gasche/53/460/929
18
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Leading Distributed Scrum Teams (Agile Business Conference London 2013)

  • 1. Das agile Manifest Leading Distributed Scrum Teams or How to Inspect & Adapt by using Cultural Models Stephanie Gasche - 1
  • 2. Das agile Manifest About me: — Lived, studied and worked in Austria, France, Germany, UK and USA — English & History (BA), International Business Management (MA) — Management Consultant at bor!sgloger consulting GmbH — Assists Scrum Teams and Management in Agile Transitions — Blogs at http://borisgloger.com/blog 2
  • 3. Das agile ManifestOne Scrum Team spread across the globe ... ... how can I make that work?! 3
  • 4. Das agile Manifest “Culture is a dead resource until its value and utility are recognized as knowledge.“ - John Holden 4
  • 5. Das agile Manifest Once upon a time, there was my Scrum-Team... 5 different cultures — 4 developers in Vietnam — 3 developers in India — 3 developers in Germany — 1 English Product Owner (located in Germany) — 1 Austrian ScrumMaster (located in Germany) 5
  • 6. Das agile Manifest Dr. Geert Hofstede Cultural Dimensions 5 Dimensions — Power Distance (PD) — Individualism / Collectivism (IDV) — Masculinity / Femininity (MAS) — Uncertainty Avoidance Index (UAI) — Long Term Orientation (LTO) © http://geert-hofstede.com/dimensions.html 6
  • 7. Das agile Manifest © http://geert-hofstede.com/countries.html Vietnam vs. Germany India vs. Germany How can I apply the Cultural Dimensions to my Team?! 7
  • 8. Das agile Manifest Edward T. Hall Contexting Model Low-context cultures — verbal communication — logic- and fact-driven — direct speech and precise language High-context cultures — non-verbal communication — context more important than content — relationship-oriented, collectivistic — group harmony and consensus 8
  • 9. Das agile Manifest How can these Cultural Models help and what can they teach me?! 9
  • 10. Das agile Manifest What to watch out for... — Make sure everyone is aware of the differences — Team staffing (persons, roles & hierarchies) — Technical equipment — Bridge the distance — Corporate culture vs. national culture vs. Team culture — WHY WHY WHY WHY WHY Cultural Models meet Scrum 10
  • 11. Das agile Manifest Yes. — Principle of Inspect & Adapt — Sprint Retrospective every 2 weeks — Role of Scrum Master — Daily “face-to-face“ communication — Shared identity - one code, one product, one team — Agile Values as the common denominator Does Scrum generally help with internationally distributed Teams? 11
  • 12. Das agile Manifest The Scrum-Meetings Tips & Tricks — Preparation time — Value everyday chit chat — Move the webcam for interactive communication — Visualisation — Don‘t digitalise what needn‘t be digitalised — ScrumMaster as meeting facilitator — Time-box (sore necks & backs) — Checklist - did everyone (every location) participate? — Losing face: ScrumMaster asks the silly questions — Use the sub-team whenever possible — Proxy roles in every location — Go drinking together 12
  • 13. ESTIMATION MEETING - Magic Estimation Examples © Corkboard 13
  • 14. ESTIMATION MEETING - Magic Estimation © Google Docs 14
  • 15. ESTIMATION MEETING - Planning Poker © www.planningpoker.com 15
  • 16. SPRINT RETROSPECTIVE - Online Spreadsheet © www.editgrid.com 16
  • 17. Key Ideas — The role of the ScrumMaster becomes non-disputable. — Cultural Models can give a better understanding. Be sensible in how to apply them. Continue treating people as individuals. — If possible, co-locate. If not possible, use this impediment as an opportunity for turning creative. 17
  • 18. Thank you for your attention! Any questions?! E-Mail: stephanie.gasche@borisgloger.com Blog: http://borisgloger.com/blog/ Twitter: @StephyGasche LinkedIn: http://www.linkedin.com/pub/stephanie-gasche/53/460/929 18