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Post-its, Patterns, Preservation

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The slides form a workshop on design research synthesis during the Interaction Design Association (IxDA) meeting at IDEO Munich, Germany.

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Post-its, Patterns, Preservation

  1. 1. mail@stephanengl.com • twitter: @stengl • www.stephanengl.com
  2. 2. Analysis and Synthesis 1. What are they anyway? 2. Why should we care? 3. What are core activities? 4. Do we have best practices? 5. Explain your best practices 6. Discussion
  3. 3. Analysis and Synthesis 1. What are they anyway? Presentation 2. Why should we care? 15 - 20 min 3. What are core activities? 4. Do we have best practices? Workshop 5. Explain your best practices 50 - 60 min 6. Discussion remaining time
  4. 4. What are they anyway?
  5. 5. Tim Brown
  6. 6. „The creative process […] relies on synthesis, the collective act of putting the pieces together to create whole ideas […] to sift through it all and Tim Brown identify meaningful patterns.“
  7. 7. „The creative process […] relies on synthesis, the collective act of putting the pieces together to create whole ideas […] to sift through it all and Tim Brown identify meaningful patterns.“ Steve Baty
  8. 8. „The creative process […] relies on synthesis, the collective act of putting the pieces together to create whole ideas […] to sift through it all and Tim Brown identify meaningful patterns.“ „Analysis is that oft-glossed over, but extremely important step in the research process that sits between observation […] and our design Steve Baty insights or recommendations. In many respects, analysis is crucial to realizing the value of our research since good analysis can salvage something from bad research, but the converse is not so true.“
  9. 9. „The creative process […] relies on synthesis, the collective act of putting the pieces together to create whole ideas […] to sift through it all and Tim Brown identify meaningful patterns.“ „Analysis is that oft-glossed over, but extremely important step in the research process that sits between observation […] and our design Steve Baty insights or recommendations. In many respects, analysis is crucial to realizing the value of our research since good analysis can salvage something from bad research, but the converse is not so true.“ Jon Kolko
  10. 10. „The creative process […] relies on synthesis, the collective act of putting the pieces together to create whole ideas […] to sift through it all and Tim Brown identify meaningful patterns.“ „Analysis is that oft-glossed over, but extremely important step in the research process that sits between observation […] and our design Steve Baty insights or recommendations. In many respects, analysis is crucial to realizing the value of our research since good analysis can salvage something from bad research, but the converse is not so true.“ „Design synthesis is an abductive sensemaking process of manipulating, organizing, pruning and filtering data in an effort to produce Jon Kolko information and knowledge.“
  11. 11. Input Output Raw Data Knowledge Design Problem Design Solution
  12. 12. Input Output Raw Data Knowledge Design Problem Design Solution Katie M. Scott
  13. 13. Input Output Raw Data Knowledge Design Problem Design Solution „[…] design synthesis is treated like the magical step that happens between structured research protocols and organized design iterations.“ Katie M. Scott
  14. 14. Input Output Raw Data Synthesis Knowledge Design Problem Design Solution „[…] design synthesis is treated like the magical step that happens between structured research protocols and organized design iterations.“ Katie M. Scott
  15. 15. Why should we care?
  16. 16. • more invisible artifacts explicit visualization • more people involved different audiences, traceability, credibility • more complex problems responsibility, transparency • more speed iteration, integration
  17. 17. • more invisible artifacts explicit visualization • more people involved different audiences, traceability, credibility • more complex problems responsibility, transparency • more speed iteration, integration
  18. 18. • more invisible artifacts explicit visualization • more people involved different audiences, traceability, credibility • more complex problems responsibility, transparency • more speed iteration, integration
  19. 19. • more invisible artifacts explicit visualization • more people involved different audiences, traceability, credibility • more complex problems responsibility, transparency • more speed iteration, integration
  20. 20. What are core activities?
  21. 21. Deconstruction Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum. Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. proident, sunt in culpa qui officia deserunt mollit anim id est laborum. Ut enim ad minim veniam, quis nostrud Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod Lorem ipsum Lorem ipsum tempor incididunt ut dolor sit amet, dolor sit amet, consectetur adipisicing consectetur adipisicing elit, sed do eiusmod elit, sed do eiusmod tempor incididunt ut tempor incididunt ut Lorem ipsum Lorem ipsum Lorem ipsum dolor sit amet, dolor sit amet, dolor sit amet, consectetur adipisicing consectetur adipisicing consectetur adipisicing elit, sed do eiusmod elit, sed do eiusmod elit, sed do eiusmod tempor incididunt ut tempor incididunt ut tempor incididunt ut Lorem ipsum dolor sit amet, Lorem ipsum consectetur adipisicing dolor sit amet, elit, sed do eiusmod consectetur adipisicing tempor incididunt ut elit, sed do eiusmod tempor incididunt ut
  22. 22. Pruning Lorem ipsum dolor sit amet, consectetur Lorem ipsum dolor sit amet, consectetur Lorem ipsum dolor sit amet, consectetur Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor adipisicing elit, sed do eiusmod tempor adipisicing elit, sed do eiusmod tempor adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. incididunt ut labore et dolore magna aliqua. incididunt ut labore et dolore magna aliqua. incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud Ut enim ad minim veniam, quis nostrud Ut enim ad minim veniam, quis nostrud Ut enim ad minim veniam, quis nostrud exvelit qui officia deserunt mollit anim id est exvelit qui officia deserunt mollit anim id est exvelit qui officia deserunt mollit anim id est exvelit qui officia deserunt mollit anim id est laborum. laborum. laborum. laborum. Lorem ipsum dolor sit amet, consectetur Lorem ipsum dolor sit amet, consectetur Lorem ipsum dolor sit amet, consectetur Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor adipisicing elit, sed do eiusmod tempor adipisicing elit, sed do eiusmod tempor adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. incididunt ut labore et dolore magna aliqua. incididunt ut labore et dolore magna aliqua. incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud Ut enim ad minim veniam, quis nostrud Ut enim ad minim veniam, quis nostrud Ut enim ad minim veniam, quis nostrud exvelit qui officia deserunt mollit anim id est exvelit qui officia deserunt mollit anim id est exvelit qui officia deserunt mollit anim id est exvelit qui officia deserunt mollit anim id est laborum. laborum. laborum. laborum.
  23. 23. Organization Lorem ipsum dolor sit amet, Lorem ipsum dolor sit amet, Lorem ipsum dolor sit amet, Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do consectetur adipisicing elit, sed do consectetur adipisicing elit, sed do consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore eiusmod tempor incididunt ut labore eiusmod tempor incididunt ut labore eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad et dolore magna aliqua. Ut enim ad et dolore magna aliqua. Ut enim ad et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exvelit minim veniam, quis nostrud exvelit minim veniam, quis nostrud exvelit minim veniam, quis nostrud exvelit qui officia deserunt mollit anim id est qui officia deserunt mollit anim id est qui officia deserunt mollit anim id est qui officia deserunt mollit anim id est laborum. laborum. laborum. laborum. Lorem ipsum dolor sit amet, Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore Lorem ipsum dolor sit amet, Lorem ipsum dolor sit amet, et dolore magna aliqua. Ut enim ad eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad consectetur adipisicing elit, sed do Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do minim veniam, quis nostrud exvelit et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exvelit eiusmod tempor incididunt ut labore consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore qui officia deserunt mollit anim id est minim veniam, quis nostrud exvelit qui officia deserunt mollit anim id est et doloreLorem ipsum dolor sit amet, magna aliqua. Ut enim ad eiusmod tempor incididunt ut labore et doloreLorem ipsum dolor sit amet, magna aliqua. Ut enim ad laborum. qui officia deserunt mollit anim id est laborum. minim veniam, quis nostrud exvelit sed do et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exvelit sed do consectetur adipisicing elit, consectetur adipisicing elit, laborum. qui officia deserunt mollit anim id estut labore minim veniam, quis nostrud exvelit qui officia deserunt mollit anim id estut labore eiusmod tempor incididunt eiusmod tempor incididunt Lorem ipsum dolor sit amet, laborum.et dolore magna aliqua. Ut enim ad qui officia deserunt mollit anim id est laborum.et dolore magna aliqua. Ut enim ad consectetur adipisicing elit, sed do minim veniam, quis nostrud exvelit laborum. minim veniam, quis nostrud exvelit eiusmod tempor incididunt ut labore qui officia deserunt mollit anim id est qui officia deserunt mollit anim id est et dolore magna aliqua. Ut enim ad laborum. laborum. minim veniam, quis nostrud exvelit qui officia deserunt mollit anim id est laborum.
  24. 24. Abstraction Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exvelit qui officia deserunt mollit anim id est laborum. Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exvelit qui officia deserunt mollit anim id est laborum. Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exvelit qui officia deserunt mollit anim id est Lorem ipsum dolor sit amet, consectetur laborum. Lorem ipsum dolor sit amet, adipisicing elit, sed do eiusmod tempor consectetur adipisicing elit, sed do incididunt ut labore et dolore magna eiusmod tempor incididunt ut labore et aliqua. Ut enim ad minim veniam, quis dolore magna aliqua. Ut enim ad minim nostrud exvelit qui officia deserunt mollit veniam, quis nostrud exvelit qui officia anim id est laborum. deserunt mollit anim id est laborum. Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exvelit qui officia deserunt mollit anim id est laborum. Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exvelit qui officia deserunt mollit anim id est laborum.
  25. 25. Summarization Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exvelit qui officia deserunt mollit anim id est laborum. Lorem ipsum dolor sit amet, consectetur Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud Ut enim ad minim veniam, quis nostrud exvelit qui officia deserunt mollit anim id est exvelit qui officia deserunt mollit anim id est laborum. laborum. Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exvelit qui officia deserunt mollit anim id est laborum.
  26. 26. Deconstruction Pruning Organization Abstraction Synthesis Summarization …
  27. 27. Do we have best practices? Workshop
  28. 28. Input Output Raw Data Synthesis Knowledge Design Problem Design Solution
  29. 29. watch „pattern recognition“ on vimeo
  30. 30. watch „pattern recognition“ on vimeo
  31. 31. input methods, activities, tools output
  32. 32. input methods, activities, tools output observation field notes interview statements
  33. 33. input methods, activities, tools output observation method: field notes x/y analysis interview activities: statements deconstructing field notes and statements on post- its, sorting them for each participant and re- arranging them for pattern recognition. tools: post-its
  34. 34. input methods, activities, tools output observation method: a contextual field notes x/y analysis model of mobile interview activities: gaming statements deconstructing field notes and statements on post- its, sorting them for each participant and re- arranging them for pattern recognition. tools: post-its
  35. 35. Workshop • 2 - 3 persons per group • 20 - 30 minutes • visualize your analysis and synthesis process • consider different points of view (researcher, designer, client …)
  36. 36. Questions • What is typical input and • What has worked well output of your synthesis in your experience, what process? has not? • What activities and tools • Is there a way to „store“ are used during elements or results of synthesis? the synthesis process so that they can be re-used • Who is involved before, for similar projects? during and after the synthesis process? • …
  37. 37. Explain your best practices Workshop
  38. 38. „synthesis of synthesis“ 3 groups 3 different approaches
  39. 39. Discussion … there was a lot!
  40. 40. Uncertainty and unanswered questions prevail. „As a discipline we formalized the research and to some extent the design part, but synthesis somehow still seems like a no-mans land.“ Katie M. Scott
  41. 41. Let‘s keep discussing.
  42. 42. Let‘s keep collecting.
  43. 43. Synthes is
  44. 44. mail@stephanengl.com • twitter: @stengl • www.stephanengl.com

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