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Chicago Bar AssociationMay 15, 2013Stephanie Kimbro
Stephanie L. Kimbro - Copyright (c) 2013
Good Customer Service =Communicating and being accessible using methods that are currentlyembraced and relied upon by clie...
Username:Password:LOGINSecure Client Portal
 Clients seeking online legal services willfind and retain an online offeringregardless.•Lawyers focus on thevalue they p...
http://www.youtube.com/watch?v=DQ-4tMF30e0
Future innovations in the deliveryof legal services will include moreapplications to allow the public todirectly interact ...
 Stephanie Kimbro skimbro@burton-law.com @StephKimbro virtuallawpractice.orgAuthor of:•Virtual Law Practice: How to De...
Building & Developing a Virtual Law Practice
Building & Developing a Virtual Law Practice
Building & Developing a Virtual Law Practice
Building & Developing a Virtual Law Practice
Building & Developing a Virtual Law Practice
Building & Developing a Virtual Law Practice
Building & Developing a Virtual Law Practice
Building & Developing a Virtual Law Practice
Building & Developing a Virtual Law Practice
Building & Developing a Virtual Law Practice
Building & Developing a Virtual Law Practice
Building & Developing a Virtual Law Practice
Building & Developing a Virtual Law Practice
Building & Developing a Virtual Law Practice
Building & Developing a Virtual Law Practice
Building & Developing a Virtual Law Practice
Building & Developing a Virtual Law Practice
Building & Developing a Virtual Law Practice
Building & Developing a Virtual Law Practice
Building & Developing a Virtual Law Practice
Building & Developing a Virtual Law Practice
Building & Developing a Virtual Law Practice
Building & Developing a Virtual Law Practice
Building & Developing a Virtual Law Practice
Building & Developing a Virtual Law Practice
Building & Developing a Virtual Law Practice
Building & Developing a Virtual Law Practice
Building & Developing a Virtual Law Practice
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Building & Developing a Virtual Law Practice

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These are slides from my presentation to the Chicago Bar Association.

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Building & Developing a Virtual Law Practice

  1. 1. Chicago Bar AssociationMay 15, 2013Stephanie Kimbro
  2. 2. Stephanie L. Kimbro - Copyright (c) 2013
  3. 3. Good Customer Service =Communicating and being accessible using methods that are currentlyembraced and relied upon by clients.They are used to using social media with friends and family online.
  4. 4. Username:Password:LOGINSecure Client Portal
  5. 5.  Clients seeking online legal services willfind and retain an online offeringregardless.•Lawyers focus on thevalue they provide toclients and learn to bemore flexible usingalternative andcomplementary deliverymethods.
  6. 6. http://www.youtube.com/watch?v=DQ-4tMF30e0
  7. 7. Future innovations in the deliveryof legal services will include moreapplications to allow the public todirectly interact with a lawyeronline.
  8. 8.  Stephanie Kimbro skimbro@burton-law.com @StephKimbro virtuallawpractice.orgAuthor of:•Virtual Law Practice: How to Deliver Legal Services Online, ABA(2010)•Limited Scope Legal Services: Unbundling and the Self-HelpClient, ABA (2012)•Consumer Law Revolution:The Lawyer’s Guide to OnlineMarketingTools,ABA (Summer 2013)

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