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Arancho Doc and TermWeb_presentation for tekom

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Arancho Doc and TermWeb_presentation for tekom

  1. 1. Sulzer Pumps Terminology management <ul><li>Alfredo Spagna – Arancho Doc Ltd – Sales Manager </li></ul><ul><li>Wiesbaden, October , 2011 </li></ul>
  2. 2. Content <ul><li>Who ’ s Who? </li></ul><ul><ul><li>The Customer </li></ul></ul><ul><ul><li>The Vendor </li></ul></ul><ul><li>The Challenge </li></ul><ul><li>The Arancho Doc Solution </li></ul><ul><li>Arancho Doc – not just a translation vendor </li></ul>
  3. 3. Who ’s who The Customer: Sulzer Pumps <ul><li>Sulzer Pumps develops, produces and supplies industrial pumps, agitators and other process industry devices www.sulzer.com </li></ul><ul><li>Global presence , including production sites in Finland . </li></ul><ul><li>Arancho Doc delivers translation and terminology management services since 2003 </li></ul>
  4. 4. Who ’s Who The Vendor: Arancho Doc 1/3 <ul><li>9 offices in 7 countries (Belgium, Czech Republic, Finland, Italy, Japan, Spain, Switzerland) </li></ul><ul><li>Over 105 in-house language, IT and DTP professionals </li></ul><ul><li>200 language combinations available </li></ul><ul><li>1,800 professional and specialized translators and editors worldwide </li></ul><ul><li>300,000 words and more managed and delivered every day </li></ul>
  5. 5. Who ’s Who The Vendor: Arancho Doc 2/3 Technical, Medical and Scientific Marketing and Communication Software and Websites <ul><ul><ul><ul><li>user guides, installation manuals, on-line help, software </li></ul></ul></ul></ul><ul><ul><ul><ul><li>training materials, HR and IT documentation and more </li></ul></ul></ul></ul><ul><ul><ul><ul><li>transcreation of marketing and sales materials </li></ul></ul></ul></ul><ul><ul><ul><ul><li>press release service, customer magazines </li></ul></ul></ul></ul><ul><ul><ul><ul><li>user interface, operating systems, e-training </li></ul></ul></ul></ul><ul><ul><ul><ul><li>e-commerce portals, games and apps </li></ul></ul></ul></ul>Legal and financial <ul><ul><ul><ul><li>reporting and investor relations </li></ul></ul></ul></ul><ul><ul><ul><ul><li>contracts, annual reports </li></ul></ul></ul></ul>Translation & Localization Services
  6. 6. Who ’s Who The Vendor: Arancho Doc 2/3 DTP Multimedia Terminology services Language engineering <ul><ul><ul><ul><li>manuals, corporate and product brochures </li></ul></ul></ul></ul><ul><ul><ul><ul><li>advertisements, corporate image etc. </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Voiceovers, transcription, subtitling, dubbing </li></ul></ul></ul></ul><ul><ul><ul><ul><li>web-based terminology management </li></ul></ul></ul></ul><ul><ul><ul><ul><li>terminology hosting </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Termbase set-up and definition </li></ul></ul></ul></ul><ul><ul><ul><ul><li>pre & post processing </li></ul></ul></ul></ul><ul><ul><ul><ul><li>testing, analysis of complex projects, troubleshooting </li></ul></ul></ul></ul><ul><ul><ul><ul><li>maintenance of translation memories </li></ul></ul></ul></ul>Additional Services
  7. 7. The Challenge <ul><li>Sulzer Pumps Technical Documentation Dept. in Finland was looking at a terminology management solution since 2005. </li></ul><ul><li>The main goal was to create a central terminology management source for the entire company (Technical Documentation Dept. and External providers like Arancho Doc). </li></ul><ul><li>The Sulzer Technical Documentation is used Worldwide by all Sulzer production sites. </li></ul>
  8. 8. The Arancho Doc Solution <ul><li>Services provided : </li></ul><ul><ul><li>Sulzer terminology re-organization </li></ul></ul><ul><ul><li>Online publishing of Suzer terminology through TermWeb </li></ul></ul><ul><ul><li>Definition of terminology fields and users </li></ul></ul><ul><li>Users : </li></ul><ul><ul><li>5 main users in Sulzer </li></ul></ul><ul><ul><li>10 read-only users in Sulzer </li></ul></ul><ul><ul><li>25 users in Arancho Doc: translators and revisers </li></ul></ul><ul><li>Languages : </li></ul><ul><ul><li>18 </li></ul></ul><ul><li>File Formats : </li></ul><ul><ul><li>PDF </li></ul></ul><ul><ul><li>MSExcel </li></ul></ul>
  9. 9. Arancho Doc – not just a translation vendor… <ul><li>So how did it all happen... </li></ul><ul><li>Facts and figures </li></ul><ul><li>Aranchod Doc terminologist involved in order to define fileds and structure of the terminology </li></ul><ul><li>Language Technology expert involved in order to organize the terminology in TermWeb </li></ul><ul><li>Technology </li></ul><ul><ul><li>TermWeb : Online Terminology Management Tool – www.termweb.se </li></ul></ul><ul><ul><li>DADAR / HAL : Arancho Doc ’ s proprietary Project and Customer Care Management system </li></ul></ul><ul><ul><li>AD Connex: Arancho Doc ’ s new Project Management and System Integration Portal open to the customers </li></ul></ul><ul><li>Creation of a validation and publication process for Sulzer </li></ul><ul><li>Constant and pragmatic communication and collaboration with the client </li></ul>
  10. 10. Arancho Doc – not just a translation vendor… <ul><li>We pride ourselves on offering complete solutions to resolve our customers ’ translation problems. </li></ul><ul><li>The process is “ simple ” …we: </li></ul><ul><li>Form a partnership with our customer </li></ul><ul><li>Analyze the customer ’ s issues </li></ul><ul><li>Find and implement the right solutions (a combination of the right technology, the right partners, and the right processes) </li></ul><ul><li>Complete the project with a transparent solution-oriented approach </li></ul><ul><li>Continue to support the client improving our solutions with every step </li></ul>
  11. 11. Arancho Doc – not just a translation vendor… <ul><li>Our promise to you... </li></ul><ul><li>We will provide you with the best possible service at all times </li></ul><ul><li>We will listen to your needs and propose solutions tailored to your requirements </li></ul><ul><li>We will actively seek to establish and maintain an honest and transparent relationship with you, founded on mutual trust </li></ul>
  12. 12. Contact <ul><li>Alfredo Spagna </li></ul><ul><li>Sales Manager </li></ul><ul><li>Arancho Doc Srl </li></ul><ul><li>Mobile. + 39 346 387 3294 </li></ul><ul><li>Tel. + 39 0535 22650 </li></ul><ul><li>[email_address] </li></ul><ul><li>www.arancho doc .com </li></ul>
  13. 13. Thank you for your attention

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