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LEAN CHANGE
MANAGEMENT
LEANCHANGE.ORG
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§ C
0 .
§
鹿嶋 康由 ニュースペリング
ステファン
4
5
6
7 7
Worker
Happiness
Capability to
Innovate
Ability to
Complexity
C
9
C
A
© Copyright JTI 2018
PLAN-DRIVEN FEEDBACK-DRIVEN
LEAN CHANGE
MANAGEMENT
CO-CREATE CHANGE
PEOPLE-FIRST
ADAPTABLE
CONTINUAL ...
Welcome to the information age
Welcome to the information age
Welcome to the digital age?
Welcome to the information age
Welcome to the digital age?
Welcome to the creative age?
Welcome to the information age
Welcome to the digital age?
Welcome to the creative age?
Welcome to the transformation age!
WHAT IS LEAN CHANGE MANAGEMENT?
“
“
CHANGE IS INEVITABLE
https://hbr.org/2018/01/how-likely-is-your-industry-to-be-disrupt...
WHAT IS LEAN CHANGE MANAGEMENT?
CHANGE OR DIE!
• Organizations are dying at an alarming
rate!
http://csinvesting.org/2012/...
Can a change model
prevent this?
WHAT IS LEAN CHANGE MANAGEMENT?
OUR BRAINS VALUE
CERTAINTY
• Today’s popular change ‘models’ are
linear in nature
• We get...
WHAT IS LEAN CHANGE MANAGEMENT?
BUT SOME SAY
CHANGE FAILS
• 1995 - Kotter
• 1998 - Turner and Crawford
• 2005 - Prosci
• 2...
Why does change
fails?
Agile Change Failure
•Failure to Change the Organisational Culture
•Resistance to Change
•Lack of Skills
•Lack of Manageme...
How to deal with middle/senior managers and
colleagues in staff functions is in all likelihood the most
challenging issue ...
WHAT IS LEAN CHANGE MANAGEMENT?
CHANGE
MANAGEMENT
• Tries to fix the problem with more
standards and process
WHAT IS LEAN CHANGE MANAGEMENT?
HUMAN
RESOURCES
• Tries to fix the problem with
performance management
WHAT IS LEAN CHANGE MANAGEMENT?
AGILE
• Tries to fix the problem by making
people change their mindset
“We don’t need frameworks;
We need fun and fireworks!”
- Jurgen Appelo
First Follower: Leadership Lessons
from a Dancing Guy
https://www.youtube.com/watch?v=hO8MwBZl-Vc
https://www.youtube.com/...
Innovation Adoption Curve model
http://en.wikipedia.org/wiki/Diffusion_of_innovations
PLAN-
DRIVEN
FEEDBACK-DRIVEN
LEAN CHANGE
MANAGEMENT
CO-CREATE CHANGE
PEOPLE-FIRST
ADAPTABLE
CONTINUAL PLANNING AND
EXECUTI...
WHAT IS LEAN CHANGE MANAGEMENT?
AND ADD DASHES OF…
• Lean Startup
• Brain science
• Complexity thinking
• Social change th...
WHAT IS LEAN CHANGE MANAGEMENT?
INSIGHTS
• What organizational norms exist?
• What do you need to know before
experimentin...
WHAT IS LEAN CHANGE MANAGEMENT?
OPTIONS
• What could we do?
• What tradeoffs will we make?
• What are we not going to chan...
WHAT IS LEAN CHANGE MANAGEMENT?
EXPERIMENTS
• What will we do?
• What do we think will happen?
• How long until we see res...
WHAT IS LEAN CHANGE MANAGEMENT?
LEAN CHANGE
MANAGEMENT
• Feedback-driven approach to change
• Adaptable to your context
• ...
Inclusion!
Co-Creation and Participation
Through transparency
Visualization Templates
….
? ?
?
?
Workshop
Create your own Change
Canvas
(1) Exercise
Choose one Change Management Project
at your table.
(You can use dot voting: Everyone has three votes, and
th...
(2) Create your Change Canvas, Example:
Change Vision: In 6 Months ...
Supporting Factors for the Change Factors Against t...
(3) Fill your Canvas
Change Vision: In 6 Months ...
Supporting Factors for the Change Factors Against the Change
Insights:...
(4) Exercise
Review your Canvas
▪ What needs to be added?
▪ What could be removed?
▪ What would you change?
§
§
§
WHAT IS LEAN CHANGE MANAGEMENT?
TIPS FOR USING
CANVASES
• Review them quarterly (or when it makes
the most sense!)
• Align...
(% ) (%( ¥
( 2 8 0 8 : .: T M S R
Facebook: SNusperling Twitter: @SNusperling
%(, (% L
( 38 8: ) T M S R
AC-%% G B C A% 8%...
Lean Change Management - チーム・組織に変化を起こす!オリジナルのチェンジ・フレームワークを構築する方法
Lean Change Management - チーム・組織に変化を起こす!オリジナルのチェンジ・フレームワークを構築する方法
Lean Change Management - チーム・組織に変化を起こす!オリジナルのチェンジ・フレームワークを構築する方法
Lean Change Management - チーム・組織に変化を起こす!オリジナルのチェンジ・フレームワークを構築する方法
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Lean Change Management - チーム・組織に変化を起こす!オリジナルのチェンジ・フレームワークを構築する方法

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Regional Scrum Gathering 2020のワークショップ

あなたが組織の変化・変革に関わり、チェンジ・プログラムを開発、実行するためのより効果的な方法を探しているのであれば、リーン・チェンジエージェントになりましょう!リーン・チェンジエージェントとして、あなた自身のチェンジ・フレームワークを構築する方法や、変化の影響を受けるステークホルダーからどう支持してもらえるかを様々な視点から考え学びます。

https://confengine.com/regional-scrum-gathering-tokyo-2020/proposal/11952/-

Published in: Leadership & Management
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Lean Change Management - チーム・組織に変化を起こす!オリジナルのチェンジ・フレームワークを構築する方法

  1. 1. LEAN CHANGE MANAGEMENT LEANCHANGE.ORG
  2. 2. § 3 § § § C 0 . §
  3. 3. 鹿嶋 康由 ニュースペリング ステファン
  4. 4. 4
  5. 5. 5
  6. 6. 6
  7. 7. 7 7 Worker Happiness Capability to Innovate Ability to Complexity
  8. 8. C
  9. 9. 9 C A
  10. 10. © Copyright JTI 2018 PLAN-DRIVEN FEEDBACK-DRIVEN LEAN CHANGE MANAGEMENT CO-CREATE CHANGE PEOPLE-FIRST ADAPTABLE CONTINUAL PLANNING AND EXECUTION CAUSE, AND PURPOSE CREATED BY ‘CHANGE TEAM’ PROCESS-FIRST NOT ADAPTABLE PLAN->EXECUTE->CLOSE URGENCY CHANGE PROJECTS ADKAR KOTTER’S 8- STEPS CAP (CHANGE ACCELERATION PROCESS)
  11. 11. Welcome to the information age
  12. 12. Welcome to the information age Welcome to the digital age?
  13. 13. Welcome to the information age Welcome to the digital age? Welcome to the creative age?
  14. 14. Welcome to the information age Welcome to the digital age? Welcome to the creative age? Welcome to the transformation age!
  15. 15. WHAT IS LEAN CHANGE MANAGEMENT? “ “ CHANGE IS INEVITABLE https://hbr.org/2018/01/how-likely-is-your-industry-to-be-disrupted-this-2x2-matrix-will-tell- you “Learning and innovation go hand in hand. The arrogance of success is to think that what you did yesterday will be sufficient for tomorrow.” William pollard
  16. 16. WHAT IS LEAN CHANGE MANAGEMENT? CHANGE OR DIE! • Organizations are dying at an alarming rate! http://csinvesting.org/2012/01/06/fortune-500- extinction/
  17. 17. Can a change model prevent this?
  18. 18. WHAT IS LEAN CHANGE MANAGEMENT? OUR BRAINS VALUE CERTAINTY • Today’s popular change ‘models’ are linear in nature • We get stuck following a method • Being ‘reactionary’ feels like ‘firefighting’ • Sometimes false certainty is better than no certainty https://davidrock.net/publications/ 1950 Plan Execute Close • • • •
  19. 19. WHAT IS LEAN CHANGE MANAGEMENT? BUT SOME SAY CHANGE FAILS • 1995 - Kotter • 1998 - Turner and Crawford • 2005 - Prosci • 2008 - McKinsey • 2011 - Standish and Poor http://www.agilecoach.ca/2012/11/27/evolving-change- management/ 70% What do you think about the 70% number?
  20. 20. Why does change fails?
  21. 21. Agile Change Failure •Failure to Change the Organisational Culture •Resistance to Change •Lack of Skills •Lack of Management Support Source: Version one Annual State of Agile Report
  22. 22. How to deal with middle/senior managers and colleagues in staff functions is in all likelihood the most challenging issue you will face in a transformation. - Frédéric Laloux, Reinventing Organizations
  23. 23. WHAT IS LEAN CHANGE MANAGEMENT? CHANGE MANAGEMENT • Tries to fix the problem with more standards and process
  24. 24. WHAT IS LEAN CHANGE MANAGEMENT? HUMAN RESOURCES • Tries to fix the problem with performance management
  25. 25. WHAT IS LEAN CHANGE MANAGEMENT? AGILE • Tries to fix the problem by making people change their mindset
  26. 26. “We don’t need frameworks; We need fun and fireworks!” - Jurgen Appelo
  27. 27. First Follower: Leadership Lessons from a Dancing Guy https://www.youtube.com/watch?v=hO8MwBZl-Vc https://www.youtube.com/watch?v=fW8amMCVAJQ
  28. 28. Innovation Adoption Curve model http://en.wikipedia.org/wiki/Diffusion_of_innovations
  29. 29. PLAN- DRIVEN FEEDBACK-DRIVEN LEAN CHANGE MANAGEMENT CO-CREATE CHANGE PEOPLE-FIRST ADAPTABLE CONTINUAL PLANNING AND EXECUTION CAUSE, AND PURPOSE CREATED BY ‘CHANGE TEAM’ PROCESS-FIRST NOT ADAPTABLE PLAN->EXECUTE->CLOSE URGENCY CHANGE PROJECTS ADKAR KOTTER’S 8- STEPS CAP (CHANGE ACCELERATION PROCESS)
  30. 30. WHAT IS LEAN CHANGE MANAGEMENT? AND ADD DASHES OF… • Lean Startup • Brain science • Complexity thinking • Social change theory BUILD MEASURE LEARN § § § §
  31. 31. WHAT IS LEAN CHANGE MANAGEMENT? INSIGHTS • What organizational norms exist? • What do you need to know before experimenting? • What approach for change would work best? • What is the organization’s natural pace of change? leanchange.org/insights WATER COOLER SURVEYS MEETINGS OBSERVATION INTERVIEWS • • •
  32. 32. WHAT IS LEAN CHANGE MANAGEMENT? OPTIONS • What could we do? • What tradeoffs will we make? • What are we not going to change? leanchange.org/option s COST VALUE • • •
  33. 33. WHAT IS LEAN CHANGE MANAGEMENT? EXPERIMENTS • What will we do? • What do we think will happen? • How long until we see results? • How much planning do we need? • Review: what happened? leanchange.org/experiments • • • • •
  34. 34. WHAT IS LEAN CHANGE MANAGEMENT? LEAN CHANGE MANAGEMENT • Feedback-driven approach to change • Adaptable to your context • Non-linear or prescriptive leanchange.org/lcm • • •
  35. 35. Inclusion!
  36. 36. Co-Creation and Participation Through transparency
  37. 37. Visualization Templates ….
  38. 38. ? ? ? ?
  39. 39. Workshop Create your own Change Canvas
  40. 40. (1) Exercise Choose one Change Management Project at your table. (You can use dot voting: Everyone has three votes, and the one with the most votes wins) • • : • 3
  41. 41. (2) Create your Change Canvas, Example: Change Vision: In 6 Months ... Supporting Factors for the Change Factors Against the Change Insights: ▪ How to make use of the supporting factors? ▪ How to reduce the factors against the Change? ▪ What tasks/steps help you to reach the vision? Options Prepare Introduce (Doing) Review Cost Value / /
  42. 42. (3) Fill your Canvas Change Vision: In 6 Months ... Supporting Factors for the Change Factors Against the Change Insights: ▪ How to make use of the supporting factors? ▪ How to reduce the factors against the Change? ▪ What tasks/steps help you to reach the vision? Options Prepare Introduce (Doing) Review Cost Value • / • § /
  43. 43. (4) Exercise Review your Canvas ▪ What needs to be added? ▪ What could be removed? ▪ What would you change? § § §
  44. 44. WHAT IS LEAN CHANGE MANAGEMENT? TIPS FOR USING CANVASES • Review them quarterly (or when it makes the most sense!) • Alignment is a continual process • Perspective matters (change people, sponsors, managers, execs, staff) • Lean Coffee promotes dialogue (leanchange.org/leancoffee) leanchange.org/canvases a L a / C h gC C Lro . / a e . / C n a f L / c L l .
  45. 45. (% ) (%( ¥ ( 2 8 0 8 : .: T M S R Facebook: SNusperling Twitter: @SNusperling %(, (% L ( 38 8: ) T M S R AC-%% G B C A% 8% % 203 - ( 451 ( - 451 - / 0 8 : ( (

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