A presentation of the background and current use of ISO 26000 Giuidance on Social responsibility: post publication ffacts and figures based on the 2012 international survey. Feel free to contact me if you have questions or ideas.
Theseare the 60 adoptersweknowofbased on the 44 from the survey 2012 with the addition ofcountriesweknowof from othersources, mainlycountriesthatrespondedto last years survey butwhichdid not reply on thisyears survey … So 60 adopters – marked in green, and 20 whichare in the process ofadopting – in blue - and thosewhoresponded NO aremarked in red
ISO 26000 social responsbility status dec 2012
ISO 26000 Guidance on Social Responsibility Status December 2012By Staffan Söderberg December 6, email@example.com www.amap.seVice Chair Post Publication Organization ISO 26000Former Vice Chair of ISO Working Group on Social Responsibility3 years with WWF Sweden (corporate partnerships, market transformation)10 years with Skanska (manager environment/sustainability)M.Sc Biology, M.A Human Ecology
A few words onthe context in which ISO 26000 was developed
ISO ?• ISO (International Organization for Standardization, www.iso.org) in Geneva develops voluntary international standards to facilitate trade and communication, since 1947• ISO and its 163 member bodies has developed approximately 19 000 standards, mainly technical• ISO has also been successful in management related standards such as – ISO 14001 Environmental Management System (some 100,000 third party certified companies/organizations?) – ISO 9001 Quality Management System (some 1,000,000 third party certified companies/organizations?) 3
ISO 26000 ?• 2001: Consumer part of ISO initiates the idea of a new ”CSR” standard• 2002: ISO launch a consultation• 2005: Stakeholder based working group on social responsbility (”SR”) is established www.iso.org/wgsr (the former working group)• 2010 October: ISO 26000 is published www.iso.org/sr (the current ISO-site) 4
The processApril 2001 ISO Council requests ISO Committee on Consumer Policy (COPOLCO) to deliberate on the development of CSR standardMay 2001 ISO/COPOLCO Plenary – CSR Feasibility StudyJune 2002 ISO/COPOLCO workshop, on Corporate Social ResponsibilitySept. 2002 ISO Council adopts COPOLCO Report and establishes Strategic Advisory Group (SAG) on Social ResponsibilityApril 2004 Final Report and recommendation from SAG to ISO Technical Management Board (TMB)June 2004 Stockholm Conference & pre-Conference for Developing CountriesJune 2004 ISO TMB decision to proceed with development of ISO SR Guidance Standard 5
The process – cont’dSept. 2004 ISO TMB assigns leadership responsibilities to ISO member bodies SIS (Sweden) & ABNT (Brazil) – (Twinning)Oct. 2004 New Work Item Proposal (NP) circulated among ISO MBsJan. 2005 Votes : Yes - 29; No – 4 On starting the development of a ISO standard (guidance) for SRMar. 2005 ISO concludes Memorandum of Understanding (MoU) with International Labour Organization (ILO), later UN Global Compact and OECD.Mar. 2005 1st. Plenary Meeting, Salvador, Brazil: issues papers, CAG, Draft structureSept. 2005 2nd. Plenary Meeting, Bangkok, Thailand (co-hosted by Japan): design Specification, 1000 comments on structure, Task Groups 1,2,3,4,5,6 and Editing CommitteeMay 2006 3rd Plenary Meeting, Lisbon, Portugal: WD1 + 2140 expert comments, TGs4,5,6 Key Topics, Liaison Task Force (LTF) formed 6
The process – cont’d (2)Jan. 2007 4th Plenary Meeting, Sydney, Australia: WD1 + 5176 expert comments, TGs4,5,6 Key Topics, Liaison Key Topics between TG’s4,5,6Nov. 2007 5th Plenary Meeting, Vienna, Austria: WD3.2 + 7250 expert comments, TG 4,5,6 Key Topics and Liaison Key Topics, LTF closed and to Integrated Drafting Task Force (IDTF)Sept. 2008 6th Plenary Meeting, Santiago, Chile: WD4.2 + 5225 expert commentsMay 2009 7th Plenary Meeting, Québec, Canada: CD + 3411 expert commentsMay 2010 8th Plenary Meeting , Copenhagen, Denmark: DIS + 2482 consensus commentsOctober 2010 ISO 26000 published. Working Group SR disbanded and PPO (post Publication Organization) launched. 7
The scope of the ISO 26000 (According to the ISO New Work Item Proposal)• To assist organizations in addressing their social responsibility;• To provide practical guidance related to operationalizing social responsibility, identifying and engaging with stakeholders, and enhancing credibility of reports and claims made about social responsibility;• To emphasize performance results and improvement;• To increase confidence and satisfaction in organizations among their customers and other stakeholders;• To be consistent with and not in conflict with existing documents, international treaties and conventions and existing ISO standards;• Not be intended to reduce governments authority to address the social responsibility of organizations;• To promote common terminology in SR field and broaden awareness of social responsibility. 8
The initial scope of ISO 26000 in plain language• Title: Guidance on Social Responsibility• Designation: ISO 26000 (just an available number)• Type of standard: ISO standard providing practical guidance, not intended for third-party certification• To be applied by all types of organizations, not only for corporates ”C”SR• Not a management system standard• Not a substitute for legal and other requirements• Process: to be developed through a stakeholder dialogue 9
The Working Group• One national SR-expert from each of the six stakeholder categories: – Industry, Government, Consumer, Labour, Non-governmental organization (NGO), Service/Support/Research/Others• 2 experts from each of the Liaison organizations e.g. Consumers International, UN Global Compact, Global Reporting Initiative, ICC, IOE, ILO, OECD, Social Accountability Int., UNIDO, WBCSD• In the end the working group, that was set up directly under ISO Technical Management Board, involved approximately 450 experts and 200 observers from 99 countries and 40 international organizations during 8 international plenary meetings handling close to 25 000 written comments.• Memorandum of Understanding with ILO, UN Global Compact, OECD to structure and facilitate timely flow of information
Organization of the Working Group CAG ISO/TMB/WG SR Chairs Advisory Group Language Task Forces e.g. • Spanish TranslationTask Force (STTF) • French speaking Task Force (FTF) • Arabic Translation Task Force (ATTF) • Russian Translation Task Force (RTTF) TG 4 TG 1 TG 2 TG 3 Introduction, Scope, EditingFunding and stake- Communication Operational SR context Committeeholder engagement procedures & SR principles Integrated Drafting Task Force TG 5 Guidance on core SR subjects/issues TG 6 Guidance for organization on implementing SR Strategic Task Groups Standard Setting Task Groups
ISO/TMB/WG on Social Responsibility Leadership Secretariat Chair : Jorge E.R. Cajazeira (Brazil) Vice-Chair : Staffan Söderberg (Sweden) Secretary : Kristina Sandberg (Sweden) Co-Secretary : Eduardo Campos de São Thiago (Brazil)More information on the invididual persons involved in the many sub-groups, please visit:http://isotc.iso.org/livelink/livelink/fetch/-8929321/8929339/8929348/3935096/06_contacts/contacts.html
All documents from the project: www.iso.org/wgsr1. Click and then go to ”SR Home” and ”home.html” to visit the old public website Or click HERE Here you will find all project documents!
Growth500450 435 450 426400 395350 355 315 Experts300 270 Countries (NSBs)250200 225 D-Liaisons150100 78 84 91 99 64 73 50 43 53 30 32 34 37 40 42 42 24 0 09 10 06 07 05 05 07 08 ay ay ay ch ov pt g n Au Ja Se ar M M M NM
Stakeholder balance120100 Industry80 SSRO Government60 NGO40 Consumer Labour20 0 08 06 07 09 10 05 05 07 ug ay n ay ay ep ch ov Ja ar M M M N S AM
Gender Balance 80 67 66 65 70 62 60 60 61 63 58 50% Male 42 40 39 37 Female 38 40 30 34 35 33 20 10 0 09 10 06 07 07 05 08 05 ov ug ay ay pt ay n ch Ja Se M M M N A ar M
Regional balance 80 70 69 63 60 50 42 48 Developing 38 countries 40 27 30 30 28 28 30 Developed 22 countries 20 21 28 28 28 22 10 0 08 07 09 10 05 06 07 05 g v ay ch ay ay n pt No Ja Auar M M Se MM
Some keys to success when we developed ISO 26000• Spend enough time on developing process consensus around representativeness, decision making, transparency, meeting rules• Confirm consensus decisions in 177 resolutions through 8 international meetings and more than 100 000 hours of work• Use regional workshops to engage for example developing countries, and increase participation. Used twinned leadership: co-convene between developed and developing countries• Include representatives from other important initiatives: e.g. ILO, UN Global Compact, OECD Guidelines, UN Guiding Principles on Business and Human Rights, the Global Reporting Initiative.• Resolve all 23 083 comments Final vote: 93% in favour
ISO 26000, the structure1. Scope2. Terms and Definitions3. Understanding SR4. Principles of SR5. Recognizing SR and engaging stakeholders6. Guidance on SR core subjects7. Guidance on integrating SR throughout and organizationAnnex: Examples of voluntary initiatives and tools for SR 100 pages, 7 chapters, 27 definitions, 7 principles, 7 core subjects with 37 issues, 7 steps to integrate 400+ recommendations
Definition of Social Responsibilityresponsibility of an organization for the impacts of its decisions andactivities on society and the environment, through transparent andethical behaviour that• contributes to sustainable development, including health and the welfare of society;• takes into account the expectations of stakeholders;• is in compliance with applicable law and consistent with international norms of behaviour; and• is integrated throughout the organization and practised in its relationshipsNOTE 1 Activities include products, services and processes.NOTE 2 Relationships refer to an organizations activities within itssphere of influence (2.19).
7 main principles to be keptin mind as a fundamental basis1. Accountability2. Transparency3. Ethical Behaviour4. Respect for stakeholder interests5. Respect for the rule of law6. Respect for international norms of behaviour7. Respect for humans rights+ some subject specific principles
7 core subjects to be addressed to find relevant or significant sub-issues1. Organizational governance2. Human rights3. Labour practices4. The environment5. Fair operating practices6. Consumer issues7. Community involvement and development37 underlying issues
ISO 26000 boilerplate? ISO 26000 is an International Standard that can be volontarily used by all types and sizes of companies/organizations. It helps you increase your understanding of socialresponsibility through agreed definitions, principles, core subjects, methods for integration, stakeholder engagement and communication. All organizations can behave more socially responsible and use the guidance in ISO 26000 and contribute to current sustainable development towards the future sustainability of society.
A few words onhow ISO 26000 is handled post publication
Post Publication Organization • ISO 26000 was published in November 2010 • ISO 26000 Post Publication Organization was established in 2010, by SIS (Sweden) and ABNT (Brazil) upon request from ISO Technical Management Board.2012-12-13
ISO 26000 PPO Terms of ReferenceAssess and advise ISO/TMB on any proposals to revise ISO 26000Advise ISO/CS on requests for interpretation of ISO 26000 from NSBsAdvise ISO/CS on promotion, communication and training activitiesGather information to identify good and bad practices in using ISO26000, and report to ISO/CSReview and assess results of the systematic review and adviseISO/TMB.
PPO Composition1. PPO SecretariatSecretariat: SIS, Kristina SandbergCo-secretariat: ABNT, Eduardo Campos de São ThiagoChair: appointed by ABNT, Jorge CajazeiraVice Chair: appointed by SIS, Staffan Söderberg
PPO Composition (cont. )2. PPO Stakeholder Advisory Group (PPO SAG) Members: 38 delegates + 27 alternates+ 4 secretariat3. PPO National Standards Body Information Network(PPO NIN) 64 members (Chairs and Secretaries) from 36 National Standards BodiesThe PPO Secretariat may call upon other competences asneeded, including for example language resources.
PPO Way of working1.PPO Secretariat gathers information from PPO SAG and PPO NIN2. Meetings and communications should be conducted through electronic means as far as possible.3. One physical meeting per year is often needed.
PPO SAG meetings20 Dec. 2010 1st teleconference06 April 2011 2nd teleconference21-22 Nov. 2011 Rio de Janeiro08 Feb. 2012 3rd teleconference21 March 2012 4th teleconference13 June 2012 5th teleconference13 Sept. 2012 6th teleconference09 Nov. 2012 Geneva
PPO activitiesSurveys: 2011 and 2012 of post publication activities related to ISO 26000Documents produced: Operating guidelines for ISO 26000 PPO ISO 26000 Communication protocol How the ISO 26000 PPO identifies good examples of ISO 26000 usage and toolsPlease contact me or anyone else in PPO or PPO SAG / NIN toretrieve these documents
Issues discussed in the PPO, examples Terms of reference, objectives and operational guidance for PPO The issues of certification, verification, claims ISO 26000 surveys, adoption in the world Good and bad examples of how ISO 26000 has been used Rio+20 International ISO 26000 Forum in Geneva, Switzerland, 2012
A few words on how ISO 26000 is used byISO national member bodies - survey 2012
Survey of ISO 26000 - background• Developed by the ISO 26000 PPO Leadership in consultation with PPO Stakeholder Advisory Group (PPO SAG)• Sent by ISO Central Secretariat to all ISO members (163 members) 31 August – 1 October 2012• Same questions as in the 2011 survey with two exceptions: – Some additional questions to the developing countries were added by DEVCO – one additional question on the perceived demand for developing new standard on certification was added• 74 countries responded (66 in 2011), 64 % were developing countries2012-12-13
Survey 2012:Adoption of ISO 26000 as a national standard • 44 countries (59 %) replied that they have adopted* ISO 26000 as a national standard (36 countries in 2011) approximately 50 % are developing countries • 17 countries (23 %) responding that they are planning for/in process of adoption • 13 counties (17 %) responded “decided not to” or “not yet decided” *adopted=made it into a national standard through its ISO-member body (translated, available to the market)
Have adopted60+ adopters and 20+ on their way In progress Survey 2012 + additional information Not adopted
Interesting changes 2011 – 2012New Adopted: Algeria, Bolivia, Ecuador, Ghana, Guatemala, Honduras, Japan,Korea (Republic of), Kyrgyz Republic, Lebanon, Malawi, Malta, Mexico,Moldova (Republic of), Mongolia, Oman, Panama, Peru, Saint Lucia, SouthAfrica, Spain, USANew In Progress: Bahrain, Bangladesh, Burundi, Dominican Republic, Gabon,Georgia, Indonesia, Jamaica, Macau (China), Montenegro, Poland, Surinam,Swaziland, VietnamEarly Stages: Myanmar; ButhanUnsure due to lack of complete data, may have adopted or be in progress:Cuba. Canada, Egypt, Israel, Jordan, Syria2012-12-13
An interesting regional example: The European Union• In general: The European Committee for Standardization (CEN) + legislative work has moved an estimated 170 000 national standards to 20 000 European Standards, many of these being ISO-standards.• ISO 26000: most EU member states have adopted ISO 26000 as a national standard. Possibly not Greece, Latvia, Luxembourg and Slovenia. In addition, Bosnia/Hercegovina, Croatia, Serbia and Turkey has adopted ISO 26000.• Some examples of EU countries that are particularly active in using ISO 26000 include France, Denmark, Sweden and The Netherlands.• The European Commission CSR communication refers to ISO 26000
ISO 26000 is now available in 22 Languages • Bulgarian, Czech, Danish, Dutch, English, Finnish, French, German, Japanese, Kazakh, Korean, Mongolian, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Spanish, Swedish, Thai • Possibly also: Italian, Estonian, Hungarian, Chinese 2011: 17 languages2012-12-13
Price• Range: average 120 Euros• A lot of money but perhaps acceptable when considering that – more than 450 experts, during 5 years, developed the 100 pages of social responsibility consensus guidance for all types of organizations – the standard has been properly translated and made available locally – there is an international and local infrastructure to maintain and develop the standard
Number of sold standards locally • 31 countries responding • More than12.000 copies sold (including from ISO Central Secretariat) • Approximately Japan 3000+, France 2500+, Brazil 1500+, Sweden 800+, Netherlands 750, Costa Rica 400, Norway 400, USA 390, Argentina 200, Czech Republic 200, South Africa 100… • A number of standards have also been sold through subscriptions to “areas of standardization”, as part of packages or disseminated for free National Standards: • In addition, some 10 countries offer local standards (approx. 10 guidance standards and 10 certification standards) related to Social Responsibility or Sustainability: France, Austria, Spain, UK, Brazil, Colombia, Denmark, Israel, Kazakhstan, Morocco, Portugal, The Netherlands • Most of them were created before the publication of ISO 26000 and many are being revised to harmonize with ISO 26000
Evolution of interest for ISO 26000 In your opinion, the evolution of the national demand for ISO 26000 from 2010 to 2012 is: increasing, constant or decreasing? Number of responding countries: 70 • Increasing: 59 % • Constant: 38 % • Decreasing: 3 %2012-12-13
Local Mirror Committees Does your National Standards Body maintain a local mirror committee on social responsibility or equivalent related to ISO 26000 or related standards or tools? • Yes: 62 countries 84 % of the respondents (62 % 2011) – They meet in average 2 times/year and have 16 members on average – Seems to be balanced with regard to stakeholder groups with the exception of “Labour” which is a bit underrepresented • Note: PPO experience is that there are still local challenges in the definitions of stakeholder, stakeholder categories and the allowing of stakeholders to select their own representatives and act independently2012-12-13
Need for standard that allows for conformity assessment? Does your National Standard Body perceive that there is a demand in your country for the development of an new International Standard related to SR that allows conformity assessment? Please indicate 1,2,3,4 or 5 where 1 is very little interest and 5 is a great interest • Number of responding countries: 68 • Average response = 2.8, i.e. medium interest • No difference between developed and developing NB: There is no current proposal to develop additional SR /ISO 26000 related standards.2012-12-13
Some PPO conclusions from the 2012 survey • Growing interest in ISO 26000 world wide • Growing number of countries that have adopted, especially among developing countries • Growing number of translations • Growing number of sold standard but not as many as many as could be expected • Few cases of use involving mainly companies that wrongfully claim to be “certified according to the requirements in ISO 26000” or using the “ISO 26000 management system” • Many examples of good use available, e.g. Latin America, Nordic Region, France, The Netherlands, MENA-region, Indonesia and by the European Commission.2012-12-13
Systematic review?• Late 2013 there will be a so called systematic review, as for all standards after 3-5 years, launched by ISO• ISO Members will be asked whether ISO 26000 should be kept as is, changed, or withdrawn• ISO CS will discuss the results with many, including PPO• My personal belief is that ISO will keep ISO 26000 as is for another period. Reason: it is a complex and young standard that needs time to build momentum.
Coming use of ISO 26000?I believe there will be• a rising number of countries, especially developing, adopting ISO 26000• a rising number of organizations using ISO 26000 for self-evaluation/catalysm as well as development of sector/size specific tools - without organizations necessarily issuing declarations and statements.• an increase in national, regional and international harmonization around fewer initiatives, all in order to facilitate trade and communication, and that ISO 26000 will be part of that harmonization
I thank you for your attention Feel free to contact me if you have additional questions or ideasStaffan Söderbergstaffan.firstname.lastname@example.org