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Online Registration User Guide - StadiumRoar


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Online Registration User Guide - StadiumRoar

  1. 1. Online Registration<br />User Guide<br />Everything you need to know about using StadiumRoar Online Registration<br />
  2. 2. Table of Contents<br />Part 1: Getting Your Registration Website…………………………………………………….3<br />Part 2: Accepting Payments Online……………………………………………………………...9<br />Part 3: Entering Your Programs…………………………………………………………………...26<br />Part 4: Having People Register for Your Programs……………………………………....38<br />Part 5: Seeing Who Registered…………………………………………………………………….52<br />Part 6: Viewing Payments and Withdrawing Money……………………………………59<br />Part 7: PayPal Transaction Fees……………………………………………………………………68<br />Part 8: The Go Paperless Fund…………………………………………………………………….72<br />2<br />
  3. 3. 3<br />Part 1<br />Getting Your Registration Website<br />
  4. 4. START: Enter your email address at and click “SIGN UP”<br />4<br />
  5. 5. Enter your name and password, check the two boxes and click “GO TO MY PAGE!”<br />Choose a password that you can easily remember and be sure to jot it down. <br />5<br />
  6. 6. Click “CREATE ORGANIZATION SITE” <br />6<br />
  7. 7. Enter the name of your organization and your title. Try to keep the organization name short. Your URL will look like this:<br />7<br />
  8. 8. Click “OK”<br />8<br />
  9. 9. 9<br />Part 2<br />Accepting Payments Online<br />
  10. 10. Login: Visit and enter your email address and password<br />10<br />
  11. 11. Visit Your Site: Click on your site’s link to enter your site as an “Admin”<br />11<br />
  12. 12. Get Started: Click the “REGISTRATION” button <br />12<br />
  13. 13. Link a PayPal Account: Click “UPDATE” on the Online Registration Main Menu to link a PayPal account to your StadiumRoar website so you can start securely collecting registration fees online. <br />13<br />
  14. 14. Already have a PayPal account?<br />If so, simply enter the email address for your account into this box and click UPDATE. That’s it! As people register and pay online, money will instantly be deposited into your account.<br />14<br />Don’t have a PayPal account?<br />No problem! You can get a free one in just a few moments. Follow the simple steps on the next few slides to learn how.<br />
  15. 15. START Visit<br />Open the “Business” tab at the top of the page<br />15<br />
  16. 16. Click Products & Services to view the drop down menu. Click Website Payments Standard in the drop down menu. <br />16<br />
  17. 17. Click the SIGN UP button<br />Click Create New Account<br />17<br />
  18. 18. Under “Choose a business type”, select the type that best fits your organization; it is OK if your organization is not a perfect match to any options; pick the one that works best.<br />Fill out the fields with your personal information.<br />18<br />
  19. 19. Don’t be alarmed by fields that don’t quite fit your department. Enter info to the best of your ability. If you can’t find the right selection in a drop down, choose to the best of your ability. <br />Once you’ve filled in all fields, click “Agree and Continue” and you’re almost done! <br />19<br />
  20. 20. Congratulations! You’ve signed up for PayPal and you’re that much closer to collecting payment on StadiumRoar. The next step is to check your email to confirm your PayPal email address. <br />Check your e-mail and open the email from In the body of the email you’ll see a link that says “activate”; click it. This will take you back to PayPal to enter your password.<br />Enter your password<br />and click “LOGIN”.<br />20<br />
  21. 21. YOU’RE DONE!!!<br />You will be taken to PayPal’s “My Account” tab where you can customize your PayPal account if you wish. You do NOT need to further customize your account to use StadiumRoar’s online registration software. Once you have your account, you are ready. <br />21<br />Everything on this page is NOT required in order for you to start collecting payments with StadiumRoar<br />
  22. 22. 22<br />Link Your PayPal Account: Once you have a PayPal account, enter the email address of your account and click “UPDATE”<br />
  23. 23. Confirmation: You will see “Record update successfully” if you’ve inputted a valid account e-mail address. Click “OK” and then “BACK”. <br />23<br />
  24. 24. Editing Your Linked Account<br />24<br />If you choose, you can remove or change the PayPal account you have linked to your StadiumRoar website. To do so, click the blue UPDATE link on your Online Registration Main Menu, edit the email address and click the green UPDATE button to save.<br />
  25. 25. Just You Need a PayPal Account<br />25<br />You need to create a PayPal account in order to accept payments online through StadiumRoar<br />However, the people registering for your programs and sending you money do NOT need a PayPal account; they can simply pay you online with credit cards and money will be deposited into your PayPal account<br />YOU<br />REGISTRANTS<br />
  26. 26. 26<br />Part 3<br />Entering Your Programs<br />
  27. 27. Login: Visit and enter your email address and password<br />27<br />
  28. 28. Visit Your Site: Click on your site’s link to enter your site as an “Admin”<br />28<br />
  29. 29. Get Started: Click the “REGISTRATION” button <br />29<br />
  30. 30. Enter Programs: Click “ENTER PROGRAMS” to enter the programs you would like people to register for online. These can be any type of a program or event you want; leagues, tournaments, camps, etc.<br />30<br />
  31. 31. Add Program Info<br />31<br />For each program, add a season name and program name<br />You have the option to add required documents as well (waivers, codes of conduct, etc) that we’ll make sure people download and read while registering<br />Finally, if you want to accept registration fees for a program, add the dollar values for “per person” and “per team” rates<br />
  32. 32. Person Fees vs. Team Fees<br />32<br />Person Fee is the fee an individual person needs to pay in order sign up for a program<br />This is very useful for programs such as camps where individuals sign up<br />Team Fee is the fee a coach needs to pay in order to sign an entire team up for a program<br />This is very useful for programs such as leagues or tournaments where whole teams sign up in one step<br />
  33. 33. Saving Programs<br />33<br />When you’re done adding a program, you’ll see two buttons at the bottom of the page… <br />If you click the Save Program & Create Another button, the program will save and a fresh “Enter Program” form will appear, letting you immediately add a second program.<br />If you click the Save & Finish button, the program will be saved and you will exit the “Enter Programs” area and return to the Main Menu<br />
  34. 34. Entering Program Descriptions<br />34<br />You may want to enter descriptions of your programs, which people can read prior to registering.<br />For instance, you may want to include information such as registration start and close dates, program manager contact info and links to program websites.<br />The best place to do this is in the Programs section of your StadiumRoar Website<br />
  35. 35. Click the Programs Button<br />35<br />Click the Programs button to enter program descriptions. People can view and print these descriptions once they are on your site. <br />This is a great place to educate people about the different programs you offer.<br />
  36. 36. Easily Add Program Descriptions<br />36<br />Click the add icon to enter a program and its information<br />
  37. 37. Programs Section vs. Registration Section<br />37<br />The Programs section and Registration section are NOT linked. Information added in each is completely separate. It is OK if the program names from both sections don’t exactly match each other. <br />
  38. 38. 38<br />Part 4<br />Having People Register for Your Programs<br />
  39. 39. Admin View vs. Public View<br />39<br />ADMIN<br />PUBLIC<br />When you log into your site as an admin, you have a different view than people who visit your site in the public view; your “Registration” section contains a gray REGISTRATION button that brings you to the admin part of the Registration section.<br />When people visit your site in the public view, they will see a blue REGISTER button in the “Registration” section; if they click this button, they can sign up for your programs.<br />
  40. 40. 40<br />The first thing you need to do in order to get people to register for your programs on your website is to spread your StadiumRoar website’s public link to them <br /><br />People simply need to visit this link from any computer. That’s it.<br />
  41. 41. 41<br />We suggest you include a short message to people along with your link…<br />To register for programs, visit this link and click the blue REGISTER button<br /><br />
  42. 42. 42<br />There are various ways you can easily spread your link and message to people; here are some suggestions…<br />Other Sites<br />Have your link added on other sites related to your organization; town sites, school sites, association sites, etc<br />Email<br />Email your link to people who will be registering<br />Forms<br />Add your link at the bottom of any printed forms your organization uses<br />Social Media<br />Post your link on social media sites<br />Signature<br />Add your link at the bottom of your outgoing email signature<br />
  43. 43. 43<br />The Registration Process<br />STEP 1: People click the REGISTER button<br />STEP 2: People select if they want to sign up a “Person” or a whole “Team”<br />STEP 3: People fill out an Online Registration Form <br />
  44. 44. 44<br />Complete List of Fields on the “Sign Up a Person” Form<br />Note***There is an additional area at the bottom of this tab for an "emergency contact", just in case a participant's father or mother is not the emergency contact person<br />
  45. 45. 45<br />Complete List of Fields on the “Sign Up a Team” Form<br />
  46. 46. 46<br />Program Selection<br />Once all fields are filled out, people see a list of all your programs and can select the ones they want to register for<br />
  47. 47. 47<br />Legal Disclaimer<br />At the bottom of the Online Registration Form, we include a standard legal disclaimer for sports-and-recreation programs, which limits your liability as an organization running programs; people must agree to this in order to register<br />If you have your own legal disclaimer you would like people to agree to, we recommend you type it into a document and include it as one of your “required forms” when you enter programs<br />
  48. 48. 48<br />Forms and Fees<br />Finally, people are then shown a list of any required forms you added to the selected programs; they can download and read them directly from this screen<br />They are also shown any program fees you included and are given the option to “Check out with PayPal”<br />
  49. 49. 49<br />Paying Fees with Credit Cards<br />If people have fees to pay you, they can securely pay them with credit cards (Visa, American Express, etc) on a secure PayPal page<br />
  50. 50. 50<br />Confirmation<br />Once people complete registration, they will be given a confirmation message for their records<br />
  51. 51. Just You Need a PayPal Account<br />51<br />You need to create a PayPal account in order to accept payments online through StadiumRoar<br />However, the people registering for your programs and sending you money do NOT need a PayPal account; they can simply pay you online with credit cards and money will be deposited into your PayPal account<br />YOU<br />REGISTRANTS<br />
  52. 52. 52<br />Part 5<br />Seeing Who Registered<br />
  53. 53. Login: Visit and enter your email address and password<br />53<br />
  54. 54. Visit Your Site: Click on your site’s link to enter your site as an “Admin”<br />54<br />
  55. 55. Get Started: Click the “REGISTRATION” button <br />55<br />
  56. 56. Click “VIEW PARTICIPANTS” to see who has signed up for your programs <br />56<br />
  57. 57. Select a Program: Click a program name to see who signed up<br />57<br />
  58. 58. 58<br />View People and Teams: For each program, you can view a complete list of all “People” and “Teams” who have signed up, and see all submitted information in an alphabetical chart<br />View Count: You can also view a count of all people and teams who’ve signed up<br />
  59. 59. 59<br />Part 6<br />Viewing Payments and Withdrawing Money<br />
  60. 60. Login: Visit and enter your email address and password<br />60<br />
  61. 61. Visit Your Site: Click on your site’s link to enter your site as an “Admin”<br />61<br />
  62. 62. Get Started: Click the “REGISTRATION” button <br />62<br />
  63. 63. Click “VIEW PAYMENT RECORDS” to see who has paid online for your programs <br />63<br />
  64. 64. 64<br />Click a program and then click “People” to see all of the people who paid or “Teams” to see all of the teams who paid<br />
  65. 65. 65<br />See who attempted to pay online<br />See the date and time the transaction was attempted<br />See if the transaction was successfully completed<br />
  66. 66. Withdrawing Money<br />66<br />To withdraw money, visit and log into the account you linked your StadiumRoar website to<br />
  67. 67. 67<br />Once you’re logged in, click the “Withdraw” tab and select a way to withdraw your money<br />
  68. 68. 68<br />Part 7<br />PayPal Transaction Fees<br />
  69. 69. People are charged a small fee when they pay you<br />69<br />When people pay you online through PayPal, they are charged a very small convenience fee<br />You never have to worry about absorbing these fees; they are automatically added on top of the program cost you are charging<br />For instance, if you set a $100 cost for a program, you will receive $100 from each registrant; people will be charged slightly over $100 to account for the fee <br />Paying online is very convenient. People feel the fee is worth the added convenience. That’s why PayPal has grown to be so popular.<br />
  70. 70. Breakdown of fees<br />70<br />On each transaction, PayPal takes a 2.9% + 30 cents convenience fee<br />StadiumRoar keeps an additional 1%, which is used to maintain your software and pay out donations to sports-and-recreation programs (see the Go Paperless Fund section to learn more about these donations)<br />No fee is ever taken from you, but rather, the people registering<br />
  71. 71. Refunds<br />71<br />If someone suggests a refund from you, feel free to pay them however you would like. You are in no way required to send refunds through PayPal. You can write a check, provide cash, etc.<br />
  72. 72. 72<br />Part 8<br />The Go Paperless Fund<br />
  73. 73. The Go Paperless Fund<br />The Go Paperless Fund is a program that rewards sports-and-recreation organizations for using online registration instead of paper registration; paper registration is harmful for the environment and StadiumRoar has taken a stand against it.<br /> StadiumRoar donates half of all profits generated by your organization back to your organization at the end of the season. It’s our way of saying thank you for helping the environment. <br />73<br />
  74. 74. How Donations Work<br />74<br />
  75. 75. Apply<br />75<br />To apply for a donation, visit the official Go Paperless Fund website at<br />You can begin using your free online registration software right away, even if you have not applied yet or finalized your donation application; any registrations you perform prior to sending in your application will still count toward your end-of-the-season donation<br />
  76. 76. Questions?<br />76<br />Contact us at any time<br />908 591 5448<br /><br />