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Impact of user education programmes in the library


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Impact of user education programmes in the library

  1. 1. Impact of User education programmes in theLibrary, University of Jaffna – an appraisalArulanantham, SLibrarian, University of JaffnaNavaneethkrishnan, SAssistant Librarian, University of Jaffna05/23/13University ofKelaniya 13thAnnualResearch Symposium22nd-23rd, 20121
  2. 2. Gateway to UE• One of the best way to improve the quality of education and ensurelifelong learning• For many, a step forward of the highest importance to theprofession of library and information science• For some, One of the less sensible terms invented by the librarians(line 1983)• For researchers of west It is purely Bibliographic Instruction.• For us, it is Library Orientation• In actual sense , the composition of User awareness, LibraryOrientation, Bibliographic Instruction and Interest Profiling• Not a new concept. Widely used term in western literature• More than 170 years old. The earliest evidence of instruction – alibrarian lecturing to undergraduates- found at Harvard college inthe 1820s.(Tiefel 1995).05/23/13University of Kelaniya 13th AnnualResearch Symposium 22nd-23rd,20122
  3. 3. Gateway to UE…UE- What?• Educating the user how to use the library resources, services and facilitieseffectively and efficiently. Democracy (Ideology), Education (methodology)and library (service) were three components that constitute the essence ofuser education.UE- In What Level?• The library orientation to those who are using the library for the first time• subject oriented instruction for undergraduates at a stage when they areadmitted to a special branch or subject of their choice or at the time ofproject work and• literature search training in the beginning of their research work.UE- How? Elements of UE• the user education should take place as part of subject specific classes.• librarians and teaching staff must work very closely together to ensure thequality and focus of the class.• the main dose of instruction should be given in lectures although this doesnot preclude the student from seeking further help in the library.Carson and Miller (1984)05/23/13University of Kelaniya 13th AnnualResearch Symposium 22nd-23rd,20123
  4. 4. Existing Methods• Most common method in Sri Lanka Lecturing withlibrary round. Concept of the 70s. Initiation offreshman by S.R.R• Classroom instructions- concepts of 80s.• Bibliographic instruction by variety of scholars inwestern context• Library orientation Many proposes that In initialstage library orientation is must. For students comingfrom school without library should be given userawareness05/23/13University of Kelaniya 13th AnnualResearch Symposium 22nd-23rd,20124
  5. 5. Objectives of the studyThe Broad objective• to assess the effect of user education programmeof UOJL .Specific Objectives• To investigate the relevance of the user educationprogramme of UOJL,• To determine the extent of utilization of theresources,• To assess the level of user interaction with the staffof the library and• To find out the student assessment about the usereducation05/23/13University of Kelaniya 13th AnnualResearch Symposium 22nd-23rd,20125
  6. 6. Related studies• Vast number of research in 70s focuses on ‘library orientation’, In80s, Bibliographic Instructions and in Present Era ‘InformationLiteracy’• Integration in curriculum has been the main concern in Americanstudies (Illiois University)• Uk Studies too adopt this since the best way of assessing the usereducation is to integrate it into the curriculum whether it is as partof current courses or as an extra credit course. (Wilson 1997).• Iranian experience suggests that libraries should employ expert andskillful librarians who should offer user education to faculty, andprovide them with instructional material (Mohammadi 2008).• South African studies indicate that to enable students makemaximum use of the library resources and services, they needtraining on how to use them. Babasiki (1998)• Sri Lankan experience shows only the situational analysis( Ratnayake 2004)05/23/13University of Kelaniya 13th AnnualResearch Symposium 22nd-23rd,20126
  7. 7. User education in UOJ- 3 different approaches1. Improvements in existing systems2. Session programmes• 20 hours in 3 weeks.Topics covered- introductoryaspects of Library/ Information Resources/Information Literacy/ Evaluation & Presentation ofFindings/ /Library Ethics/3. Exhibitions• Faces: Three library-a model/ World of object-tour/World’s best Images – A Listing/ Here we are - Asample/ Where you are – A test/ Take care of us – APractical/ Let’s go and find – A Guide/ Our best corner– a face/ Know your role model- search/ Importantevents of the day- a view/ World of serials- acollection05/23/13University of Kelaniya 13th AnnualResearch Symposium 22nd-23rd,20127
  8. 8. MethodologyResearch method• The study is based on the descriptive analysis of the quantitativedata.Data instruments• Readers’ attendance records,• Opinion book of the viewers of the exhibition,• feedback Questionaire from the students of session programmesData analysis• Readers attendance record- Statistics of readers attendance for themonth of July to Dec 2009 were taken as sample for this study.• Opinion Book- 190 opinions of the viewers in 2009 - 186 relevant 4irrelevant• Student category in school, undergraduate and post graduatelevel(165). Staff (15). Others (6)• Feedback Questionaire- 130 feedback forms of first year studentsfrom faculty of management in 201005/23/13University of Kelaniya 13th AnnualResearch Symposium 22nd-23rd,20128
  9. 9. Result and DiscussionsSummary• remarkable (20%) increase in number of visitof readers,• enrichment of their information literacy level,• appreciation and collaboration ofdepartments,• development of library awareness and• re- origination of documentation culture.05/23/13University of Kelaniya 13th AnnualResearch Symposium 22nd-23rd,20129
  10. 10. Result and DiscussionsIncrease in number of visit-200905/23/13University of Kelaniya 13th AnnualResearch Symposium 22nd-23rd,201210
  11. 11. Result and DiscussionsAppreciation from the viewers• 98% of viewers fully appreciated the overall aspects of the exhibition. Thedegree of approbation from the views could be summarized as follows.They viewed the exhibition as• A driving force for the search for knowledge and promotion of readingculture.• An introductory phase to the broad field of Information universe, a guideto demarcate the limits of Information Search and an intellectualmotivation in the pursuit of Information Searching Techniques• Thoughts into reality; Highly praiseworthy and knowledgeable• Good effort, useful work, excellent arrangement• A touch-stone for Information handling and evaluation• A stepping stone for sharing of information in an ethical manner• Creative, innovative, informative, Constructive, comprehensive as well asimpressive initiatives• There is still a room for improvement suggested by some of the viewers ofexhibition while appreciating the exhibition as a whole.05/23/13University of Kelaniya 13th AnnualResearch Symposium 22nd-23rd,201211
  12. 12. Result and DiscussionsLibrary Awareness• 50% viewers found thatoverall arrangement of theexhibition stimulate theirinterest to use the library.• 30% of the viewers felt that3d Library is the best way tostimulate their reading andsearching whereas• 20% said this exhibitionmade them to realize howimportant a library to helpthem in their educationalachievements.Result and DiscussionsCollaboration of depts• arrangement were made to getthe support of the departmentsto develop such kind of service.• Discussions made with the staff& Heads of Sociology,Economics, History, Fine artsTamil, Language in the form ofpersonal interview to continuethe service to improve theInformation Literacy of theirstudents by providing relatedimages and objects of theirsubject have a positive impact ofthis study.05/23/13University of Kelaniya 13th AnnualResearch Symposium 22nd-23rd,201212
  13. 13. Result and DiscussionsEnrichment of Information literacy through Libraryorientation programme• 53.8% stated that basicintroduction given wasvery helpful.• 59.2% was highly satisfiedwith the introductiongiven with regard toinformation resources.• Besides, the studyrevealed the fact thatstudents need additionalinstruction during theconsecutive years.05/23/13University of Kelaniya 13th AnnualResearch Symposium 22nd-23rd,201213
  14. 14. Result and DiscussionsDevelopment of Information Literacy throughexhibition• 30% (50n) of viewers felt that this exhibitionhas enriched their information literacy level.• Eight of them expressed that this exhibitionstimulate their ability to think, the interest insearch habits and to maximize the use of thelibrary materials where as• five of them were satisfied for the onlineinformation retrieval.05/23/13University of Kelaniya 13th AnnualResearch Symposium 22nd-23rd,201214
  15. 15. Result and DiscussionsRe origination of Documentation Culture• Object oriented display gained the highest rate of attention(78n).• 50% of the viewers felt that they were able to see the lifestyle of people through the objects displayed in theexhibition.• 10% of the viewers felt that objects exhibited highlights theworld culture in general and Tamil culture in specific.• 20% viewers stated most of the antiques are unknown tothem and a documentation should be done to preservethem for future generation.• 5% amazed that reading promotion through evidencebased displays is an ideal concept to enhance readingculture towards the development of the knowledge basesociety.05/23/13University of Kelaniya 13th AnnualResearch Symposium 22nd-23rd,201215
  16. 16. Suggestions and Conclusion• There is a need felt for strategic planning in order todevelop a comprehensive user-education and trainingprogramme at the national level.• Training and retraining the readers in the use of Libraryand library materials will ensure the quality of researchoutcomes of the higher education sector in Sri Lanka.• The UGC, the NILIS, National Library service andDocumentation Centre, university libraries, libraryassociations, library and information sciencedepartments can play a pivotal role in this direction.• Such national programmes can be customized at thelocal level to suit institutional needs.05/23/13University of Kelaniya 13th AnnualResearch Symposium 22nd-23rd,201216
  17. 17. References• Babakisi T. Fidzani(1998). The Impact of user education at the University ofBostwana library. Information Development, v14 n3 p123-26 Sep 1998• Carlson, D and Miller, R (1984). Librarians and teaching faculty: partners inbibliographic instruction. College and research libraries 45(6), 483-491.• Clive Wilson(1997). Can we assess user education in the library. If so, How?London: Thames Valley University..• Fang P. and Daniel Callision (1990) “User Education in Academic Libraries ofChina”. International Library Review, 22, p95-103.• Rathore, J (1992). User education programmes in academic libraries. Lucknowlibrarian, 24(3) 1992, 104-107• Ratnayake, A.R.M.M (2004). Library user education programmes in Sri LankanUniversities: an overview. In Journal of the University Library Association of SriLanka. Vol.8, Dec 2004• Tiefel, Virginia M(2010). Library user education: examining its past, projecting itsfuture. Library Trends, Fall, 1995.• Agyen-Gyasi,K (2008). User education at the kuwami nikruma university of Scienceand Technology(KNUST) library: prospects and challenges. Library philosophy andpractice. June,2008. of Kelaniya 13th AnnualResearch Symposium 22nd-23rd,201217
  18. 18. Thank YouQuestions?05/23/13University of Kelaniya 13th AnnualResearch Symposium 22nd-23rd,201218
  19. 19. Statement of the Research problem• The intention of this research is to identify the impactof user education programmes in the library,University of Jaffna, using quantitative and descriptiveanalysis of the readers visits, opinions, feedbacks andthe developments encountered after the usereducation programmes with particular reference towhat are the forms and major impacts of theseprogrammes and, further, to gather ideas to improvethe quality of user education programmes provided bylibrary to users to enable them to make moreeffective, efficient and independent use of informationsources, services.05/23/13University of Kelaniya 13th AnnualResearch Symposium 22nd-23rd,201219