[Srijan Wednesday Webinars] 10 Steps to Improved User Experience

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[Srijan Wednesday Webinars] 10 Steps to Improved User Experience

  1. 1. 10 Steps to Improved User Experience Mr. Himanshu Khanna Founder, Sparklin Volunteer at Startup Saturday & Design Day Thinker, Maker, Traveler @SparklinGuy
  2. 2. What is User Experience?
  3. 3. The way a person feels about using a product, system or service. Wikipedia
  4. 4. The way a person feels about using a website, application or game, perhaps! Humanized!
  5. 5. 10 Steps
  6. 6. Who am I talking to?
  7. 7. 01 Specify the User Who? Where? Why? More?
  8. 8. The curse of knowledge Guess the movie name? Nemo Should he stay with his father? Caught in the rain Mars 2092
  9. 9. The curse of knowledge It’s definitely NOT Finding Nemo Email if you want to know the movie himanshu@sparklin.com
  10. 10. 02 Be Human Smile, greet, connect
  11. 11. 03 Add Humor Be Quirky!
  12. 12. 04 Cut & Remove The unwanted, the not needed.
  13. 13. 1. Forgot Password 2. Checkbox to show Password 3. Show as you type Password
  14. 14. 05 Forgive & Learn To err is Human!
  15. 15. Learnings? Twitter, Omnibox, SMS, Kleenex... All of these evolved based on real user usage
  16. 16. 06 Install Habits (Learning Curves) Sense of Personalization & Ownership
  17. 17. Then Now
  18. 18. 07 Automate user inputs Suggest, fill and help the user.
  19. 19. 09 Consistent Experience Strategy to Interface, Web to real world.
  20. 20. Web App
  21. 21. Airport
  22. 22. 10 Delight your users Depends if you like to savor desserts!
  23. 23. Thank You! Mr. Himanshu Khanna Founder, Sparklin Volunteer at Startup Saturday & Design Day Thinker, Maker, Traveler @SparklinGuy

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