Manik Juneja, vinsol, case study @ open commerce conference 2016

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Presented at the Open Commerce Conference on June 2829, 2016 in New York City

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  • If I sound groggy, 15 hour flight to get here today morning and came directly from the airport.
    Thanks to Mike Faber and co for organizing this Open Commerce Conf
  • This I think was January 2016
  • A product / channel
  • A product / channel
  • A product / channel
  • Definitely we had a lot of non-technical challenges like Logistics and Delivery.
  • Manik Juneja, vinsol, case study @ open commerce conference 2016

    1. 1. Manik Juneja Founder, VinSol CoFounder, Served by Stadium
    2. 2. VinSol Rails consultancy Maintaining SpreeCommerce along with Spark Solutions
    3. 3. Served By Stadium Food Delivery Service available only in Manhattan for now. Carry a Curated menu. Allow Mix and Match from Multiple Restaurants
    4. 4. Powered by Spree Commerce** Payment Processing by Stripe Hosted on AWS **with huge customization
    5. 5. ARCADE eatarcade.com
    6. 6. SMS sucks
    7. 7. SMS sucks Delivery issues
    8. 8. SMS sucks Inconsistent formatting Delivery issues
    9. 9. SMS sucks Inconsistent formatting Delivery issues Zero client-side measurement
    10. 10. SMS rocks
    11. 11. SMS rocks Everyone has it
    12. 12. SMS rocks Everyone uses it Everyone has it
    13. 13. SMS rocks Everyone uses it Everyone has it Everyone loves it
    14. 14. SMS Facts 90% messages read in the first 3 minutes 99% are opened overall No Junk or Spam No Ad Blockers
    15. 15. ARCADE Conversational Commerce Daily Lunch Branded Chats
    16. 16. Arcade is built as a separate Service which talks to the Stadium Spree Backend
    17. 17. Arcade Front end is a MEAN app Uses Twilio for SMS integration Picks Product Info from Spree backend Feeds orders back into the Spree Backend
    18. 18. txt ARCADE to 22105
    19. 19. Challenges with implementation
    20. 20. Challenge 1 •Group Order : Multiple Users can add their choice to the same order
    21. 21. Challenge 2 •Menu Changes Daily but User can order 5 days in advance
    22. 22. Challenge 3 •Usage Spikes for Stadium between 10am and 11am •And for Arcade between 10am and 10:05am
    23. 23. Thank God we chose Spree!!
    24. 24. Thank You @mjuneja manik@vinsol.com

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