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Manik Juneja, vinsol, case study @ open commerce conference 2016

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Manik Juneja, vinsol, case study @ open commerce conference 2016

  1. 1. Manik Juneja Founder, VinSol CoFounder, Served by Stadium
  2. 2. VinSol Rails consultancy Maintaining SpreeCommerce along with Spark Solutions
  3. 3. Served By Stadium Food Delivery Service available only in Manhattan for now. Carry a Curated menu. Allow Mix and Match from Multiple Restaurants
  4. 4. Powered by Spree Commerce** Payment Processing by Stripe Hosted on AWS **with huge customization
  5. 5. ARCADE eatarcade.com
  6. 6. SMS sucks
  7. 7. SMS sucks Delivery issues
  8. 8. SMS sucks Inconsistent formatting Delivery issues
  9. 9. SMS sucks Inconsistent formatting Delivery issues Zero client-side measurement
  10. 10. SMS rocks
  11. 11. SMS rocks Everyone has it
  12. 12. SMS rocks Everyone uses it Everyone has it
  13. 13. SMS rocks Everyone uses it Everyone has it Everyone loves it
  14. 14. SMS Facts 90% messages read in the first 3 minutes 99% are opened overall No Junk or Spam No Ad Blockers
  15. 15. ARCADE Conversational Commerce Daily Lunch Branded Chats
  16. 16. Arcade is built as a separate Service which talks to the Stadium Spree Backend
  17. 17. Arcade Front end is a MEAN app Uses Twilio for SMS integration Picks Product Info from Spree backend Feeds orders back into the Spree Backend
  18. 18. txt ARCADE to 22105
  19. 19. Challenges with implementation
  20. 20. Challenge 1 •Group Order : Multiple Users can add their choice to the same order
  21. 21. Challenge 2 •Menu Changes Daily but User can order 5 days in advance
  22. 22. Challenge 3 •Usage Spikes for Stadium between 10am and 11am •And for Arcade between 10am and 10:05am
  23. 23. Thank God we chose Spree!!
  24. 24. Thank You @mjuneja manik@vinsol.com

Editor's Notes

  • If I sound groggy, 15 hour flight to get here today morning and came directly from the airport.
    Thanks to Mike Faber and co for organizing this Open Commerce Conf
  • This I think was January 2016
  • A product / channel
  • A product / channel
  • A product / channel
  • Definitely we had a lot of non-technical challenges like Logistics and Delivery.
  • ×