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Can we close the feedback loop between citizens, governments and international donors? What is the role technology can play to empower citizens to better hold governments accountable? This presentations provides an overview of our ICT-enabled citizen feedback program OnTrack which is uses innovations in technology (SMS, VOiP, interactive mapping) to facilitate a two way flow of information between citizens and governments. The presentation was given during the first Databootcamp of Latin America in La Paz, Jun2 12-14, 2013. The presentation is in Spanish!