Listening to the poor enabled through technology


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How can international donors and governments listen better to poor communities? How can development partners better share data for greater development impact? How can we use innovations in ICTs including cellphones, SMS and inter-active mapping to empower poor people to make their voices heard?
This presentation made at the World Bank's Civil Society Forum on Oct,8 2013 provides an overview of the the following programs: Mapping for Results, ICT-enabled Citizen Engagement and Open Aid Partnership. The presentation demonstrates that Geography matters for development. Where are the projects of international donors and where are the regions with the greatest needs in terms of education and health. The Open Aid Partnership aims to working together with governments, international donors, foundations and civil society to use the power of mapping to enhance the transparency and accountability of international development.

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  • 2) As part of the World Bank’s new Policy on Access to Information and building on the success of the Open Data initiative, the World Bank launched the interactive Mapping for Results (M4R) platform in October 2010. The initiative visualizes the location of World Bank projects to better monitor project and impact on people; to enhance transparency and social accountability; and to enable citizens and other stakeholders to provide direct feedback.
  • Mapping for Results:The World Bank’s entire project portfolio has been mapped:More than 30,000locations mapped for over 2,500active Bank projects For all 143IBRD and IDA countriesIndicator data on infant mortality, maternal health, malnutrition, population density data and Sub-national poverty data
  • This slides shows in the background infant mortality rates at the sub-national level in India. The Map shows thee location of WB-financed projects in the Water and Health sectorskey issues: 1) Are we targeting the areas with the largest needs?--- lagging States agenda 2) Muli-sectoral Analysis- Are we coordinating between sectors- Important Synergies between Health and Water, map however shows that water and health projects are concentrated in different States.
  • Under the ODTA Advisory Service, we are offering support through the following approaches:(1 – orange) Upstream – participatory decision making to inform policy and budgets(2 – red) downstream – ICT-mediated citizen feedback that build on methodologies such as citizen report cards(3 – green) still downstream – monitoring where citizens play a watchdog role and use ICT such as camera equipped phones and other devices to monitor (4 – blue) Mapping– for the purpose of the ODTA support offer we look at open data more narrowly as an enabler for effective participation by visualizing for example project data and budget data on maps and start a conversation around what this mapping revealsFor each of these four categories we have worked with partners to develop tools, the ICT platforms, that support the broader process.For participatory decision making – all our ideasFor citizen feedback and monitoring: Ontrack, Eyano and ComCare HQ For opening project and budget data: Mapping for results, georesults and BOOSTAll of these tools are field tested with the help of Bank projects
  • Bolivia: OT Program launched during JYK Visit in Bolivia on July 6th and 7thRural Alliances Project: 15 Community Organizers trained280 farmers trained in the use of OnTrackOn going training in 142 Alliances 143 messages received in 3 weeks79 contributors to the platform To be extended to all 771 alliancesUrban Infrastructure Program:24 neighborhoods of La Paz5 out of 9 macro-districtsGhana:Identified 4 Projects to integrate into OnTrackCMU and Governance team have mandate for citizen feedbackTTLs are very excited about OnTrack and it’s citizen feedback & ticketing systemIdentified multiple CSOs and potential collaborators to partner withIntegrate an existing EISR platform into OnTrackNepal:Launch scheduled on October 22nd40 Districts (ranked poorest in CBS data)14,831 Community Organizations418,000 poor households | 529,000 total households1 district (1000 + activities) will be rolled out and extended to 39 more districts6 Project Managers trained1 local IT staff trained; 1 local MIS staff trainedZambia: Irrigation Development Support Project:11 Locations throughout the CountryAgriculture/Irrigation/Public Infrastructure4 Project Managers trained; 2 CMU Staff trained3 Local ICT HUB members trainedPromoting Innovative Approaches to Peri-Urban Sanitation Improvement Project:Local project +45,000 Beneficiaries1 Location to be piloted (Kalingalinga)Water/Sanitation/Public Infrastructure
  • Listening to the poor enabled through technology

    1. 1. Open Aid Partnership 2013 Annual Meetings- Civil Society Policy Forum Oct. 8, 2013 Citizen Engagement Team Soren Gigler World Bank Institute Mapping for Results and Citizen Engagement
    2. 2. Mapping for Results Initiative Key Objectives • better monitor impact on people; • improve aid effectiveness and coordination; • enhance transparency and social accountability; and • enable citizens and other stakeholders to provide direct feedback on project results.
    3. 3. All Bank-financed projects are mapped • More than 36,000 locations mapped for over 2,500 active Bank projects • For all 144 IBRD and IDA countries • Indicator data on infant mortality, maternal health, malnutrition for 43 countries; • Sub-national poverty data for 30 countries • Population density data for 107 countries
    4. 4. Better Targeting of Projects Select infant mortality as base map Select by Sector: Water and Health
    5. 5. Open Results Platform
    6. 6. Georesults | Georgia
    7. 7. GEORESULTS
    8. 8. Global Agriculture and Food Security Program (GAFSP) Mapping to Enhance Services for the Poor
    9. 9. Global Footprint
    10. 10. Bangladesh Project Map Rangpur Division Barisal Division
    11. 11. Country / Project Maps
    12. 12. GAFSP Stories
    13. 13. CITIZEN ENGAGEMENT Our Vision Ahead: Location Based Beneficiary Feedback
    14. 14. Our Hypothesis Increased openness and beneficiary feedback in operations enhances development effectiveness and leads to better results Our Approach An Open Platform for Implementing Agencies and their Public Service Providers to share local information and receive real-time feedback using SMS, Web and Voice from their stakeholders such as Civil Society and Citizens in a transparent and consultative manner OnTrack | What
    15. 15. OnTrack | Why
    16. 16. Bolivia • Rural Alliances Project (PAR) • Urban Infrastructure Program (PBCV) Ghana • Sustainable Rural Water & Sanitation Services • Ghana Urban Transport Project • West Africa Agricultural Productivity Program (WAAPP) • Ghana Youth Employment Project Nepal • Poverty Alleviation Fund Nepal (PAF Nepal) Zambia • Irrigation Development Support Project (IDSP) • Promoting Innovative Approaches to Peri-Urban Sanitation Improvement Project OnTrack | Our Pilot Countries and Projects
    17. 17. Project Statistics PAR I Loan: $28.4 million Beneficiaries: 29,351 rural households 771 alliances (organizations of small producers) 110 out of the 339 municipalities PAR II Loan:$50 million Beneficiaries: 285,060 rural households 120 municipalities Project Components 1. Institutional Strengthening 2. Implementation of Rural Alliances 3. Project Management Implementing Agency Ministry of Rural Development and Land through EMPODERAR (Empowering), decentralized unit with operational autonomy that has been built around PAR I OnTrack | Project Snapshot – Rural Alliances Project (PAR) Bolivia
    18. 18. Achievements • Partnerships w/ 4 Producer Organizations • 15 Community Organizers trained • 280 farmers trained in the use of OnTrack • On going training in 142 Alliances • 143 messages received in 3 weeks • 79 contributors to the platform • SMS integrated • Risk assessment • Joint Comms and Outreach Strategy Next Steps • Extend to all 771 alliances • Identify partners for communication and outreach • Implementation of Budgets, Comms and Outreach Strategy • Propose an Impact Evaluation Framework for Rapid Cycle learning • Customization of Platform Challenges • Cost sharing plan • Sustainability of the platform • Staffing of additional resources in the PIU Launch of On Track by Minister of Agriculture & Project Coordinator Municipality of San Javier Municipality of San Carlos, St. Cruz OnTrack | Project Snapshot – Proyecto Allianzas Rurales (PAR) Bolivia Currently in Project Appraisal Document (PAD) JYK interacts with project team and users at the launch of OnTrack program
    19. 19. Project Statistics PBCV Loan: 18 million 24 neighborhoods of La Paz 5 out of 9 macro-districts Project Components 1. Urban Infrastructure 2. Community Development Implementing Agency Municipality of the city of La Paz (GAMLP) through the True Neighborhoods Program. OnTrack | Project Snapshot – Urban Infrastructure Program Bolivia
    20. 20. Project Statistics USD 65 M additional financing | USD 100 M PAF II 40 Districts (ranked poorest in CBS data) 14,831 Community Organizations 418,000 poor households | 529,000 total households Implementing Agency Poverty Alleviation Fund Board OnTrack | Project Snapshot – Poverty Alleviation Fund Nepal (PAF Nepal)
    21. 21. Achievements • 5 Location Visited • 6 Project Managers trained • 1 local IT staff trained; 1 local MIS staff trained • Field interaction w/ 200+ beneficiaries • SMS tested • Roll out strategy drafted • Communication and Outreach strategy • Risk Assessment Next Steps • Customization of Platform • Implementation Communication and Outreach plan • 1 district (1000 + activities) will be rolled out and extended to 39 more districts • Propose an Impact Evaluation Framework for Rapid Cycle learning Challenges • Illiteracy (lack of knowledge to use SMS and unavailability of Nepali font on cell phones) • Behavior change • Building trust Interacting with community members and social mobilizers - Gajeda VDC On our way to Hatausa VDC – Income Generation Project, supported by PAF Nepal SMS testing with POs and SMs OnTrack | Project Snapshot – Poverty Alleviation Fund Nepal (PAF Nepal)
    22. 22. • Open Aid Map a common platform to show locations of donor programs • Country Platforms for open aid flows and public expenditures • Citizen Feedback Loops to promote citizen engagement in the delivery of public services • Capacity Development to empower CSOs and Citizens to effectively use and generate data • Impact Evaluations to assess the impact of open aid on development outcomes Open Aid Partnership (OAP)
    23. 23. Open Aid Partnership • Geo-coding of donor-financed projects based on IATI standard • Joint Open Aid Map for better aid coordination (AidData) • Visualize projects of 27 donors combined with poverty data www.
    24. 24. Empowered Citizen