Tweet-a-Librarian: How to Use Twitter for Free Text Messaging Reference

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Presentation on the Tweet-a-Librarian program at the Earl K. Long Library of the University of New Orleans. Presented at the Louisiana Library Association Annual Conference in Shreveport, LA on March 23, 2012 at 10:15am by Sonnet Ireland and Faith Simmons

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  • Tweet-a-Librarian: How to Use Twitter for Free Text Messaging Reference

    1. 1. Tweet-a-LibrarianHow to Use Twitter for FreeText Messaging Reference
    2. 2. Faith Simmons and Sonnet Ireland The University of New Orleans Louisiana Library Association Conference, 2012
    3. 3. Using Twitter, faculty and staff at the Earl K. Long Library at theUniversity of New Orleans are able to provide reference services via text message to our patrons.
    4. 4. “Twitter is an informationnetwork made up of 140-character messages calledTweets.” -Twitter 101
    5. 5. The Basics 140 Character limit. Be succinct.@ to talk to, or about, another tweeter. # Search term, or as a parenthetical
    6. 6. To the LibraryPatron tweets a question,We answer!@ekl_library#UNOlibKeyword SearchDirect Message
    7. 7. No Smartphone RequiredMaking Web backup Customizableit Mobile There’s an app for that.
    8. 8. Privacy Concerns -Accounts can be locked -Follow patron cues -Referrals
    9. 9. Beyond ReferencePromoting Library Services and ResourcesEncourage Library UsageEngage with PatronsCross Promote with other university entities
    10. 10. Tweetdeck Tweetchat Echofone(free) Social Oomph bit.lyTools foursquare
    11. 11. How do you cite a tweet?Last Name, First Name (User Name).“The tweet in its entirety.” Date, Time. Tweet.
    12. 12. Look for our book next year!twitter.com/ekl_library “SMS Messaging and Virtual Reference in #unolib Libraries: Twitter as a Tool for Reference”

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