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More Than Users workshop for Interaction 17

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A workshop from Interaction 17 on using methods drawn from Indigenous Research and Post-Colonial thinking to create new forms of usability research that empower people to be be more truthful by being more connected to their own memories, capacities and communities.

Practical project examples come from work in UK on ageing well, health and loneliness prevention.

Published in: Design
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More Than Users workshop for Interaction 17

  1. 1. MORE THAN USERS I N T E R A C T I O N 1 7
  2. 2. Welcome
  3. 3. Marshmallows & Bias
  4. 4. Schema
  5. 5. A personal truth in • this moment • this place
  6. 6. Introductions & Bias
  7. 7. Workshop
  8. 8. Sensory design
  9. 9. Sensory design projects
  10. 10. I am a professional I am not a user
  11. 11. Usability
  12. 12. Digital Physical Sensation Emotion How people perceive info & make meaning
  13. 13. Privilege
  14. 14. Some problems
  15. 15. Schema
  16. 16. Honest lies
  17. 17. Social psychology
  18. 18. Three myths
  19. 19. Control Privilege Individualism
  20. 20. Control Privilege Individualism
  21. 21. More Than Users
  22. 22. From the user To the person
  23. 23. Being human is not being an individual
  24. 24. The next 3 slides are the core bit of this whole workshop
  25. 25. Recognise your power
  26. 26. Connect people to • Memories • Capacities • Communities
  27. 27. Empower people
  28. 28. From the user To the person
  29. 29. Your power
  30. 30. Realise your power
  31. 31. Lose control
  32. 32. Appreciate yourself
  33. 33. Remember you are powerful
  34. 34. Connecting users
  35. 35. Connect people to • Memories • Capacities • Communities
  36. 36. Memories CommunitiesCapacities
  37. 37. Memories CommunitiesCapacities
  38. 38. Working with conscious and unconscious
  39. 39. More than Mindfulness
  40. 40. Cognitive alignment
  41. 41. Empowering people
  42. 42. Their way of • Knowing • Behaving • Telling
  43. 43. You empower people by thru the Gift of your Power
  44. 44. The Gift
  45. 45. How…in theory
  46. 46. 2 possibilities (of many)
  47. 47. Indigenous Research Techniques
  48. 48. Dingaka Dreaming Circles Appreciative inquiry
  49. 49. Humble Inquiry
  50. 50. How…in practice
  51. 51. Behaving truthfully
  52. 52. Telling truthful stories
  53. 53. Difficult approaches
  54. 54. Conversation
  55. 55. Conversation is hard
  56. 56. Empathy
  57. 57. Empathy is hard
  58. 58. Stop making it hard on yourself
  59. 59. The Gift of Power?
  60. 60. Props to enable stories
  61. 61. Personal Educational ? Social ? Media Inner Outer Stories from experience Stories from exchange
  62. 62. Objects Props Symbols
  63. 63. Project Examples
  64. 64. Care for teenagers
  65. 65. Rickter Board
  66. 66. Person Profession al
  67. 67. Person Professiona l Prop
  68. 68. Care networks of older people
  69. 69. Home Instructions Yes No Work List Drink Medical Meal ShoppingTransport Time Hope Love
  70. 70. Co-creation
  71. 71. Dingaka
  72. 72. Give props to enable people to take control from you
  73. 73. Triggering stories
  74. 74. Loneliness
  75. 75. Mesh
  76. 76. Usability testing
  77. 77. Cards
  78. 78. Cigarette Cards
  79. 79. People
  80. 80. Lots ofPeople
  81. 81. Life stories
  82. 82. Device usability
  83. 83. Results
  84. 84. Connecting
  85. 85. Connect people to • Memories • Capacities • Communities
  86. 86. Props
  87. 87. Spiritual Fictiona l Crafted Private Public Real Industrial Mundane Inner Outer
  88. 88. Making a start
  89. 89. A Gift
  90. 90. Recognise your power
  91. 91. Connect people to • Memories • Capacities • Communities
  92. 92. Empower people
  93. 93. Thank you!
  94. 94. @acuity_design

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