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Making More
Senses of UX
ConveyUX 2015
Alastair Somerville
Twitter
@acuity_design
Hashtag
#SensoryUX
Housekeeping
Safety
What's this
workshop about?
Learning
Objectives
Confusion
&
Uncertainty
Understanding
more about:
•yourself
•how technology works with people
•how our senses and minds work
•what could happen in...
Themes
Wearables
Smart Cities
Internet of Things
Fitness
My Cat is sad because Apple Watch is just another
wrist mounted notification screen with health sensor
Notifications
Notifications
Multimodal
notification
nightmare
Timing
Volume
Meaning
Load
Sensor Algorithm Rendering
Action
User
Sensor Algorithm Rendering
Action
User
New
Stakeholders?
Industrial design
+ algorithm =
character
Adding senses
and giving voice
to aspects of our
lives
What can we do?
Relearning
our senses
Going beyond
screens
Understanding more
usability
A framework
(in beta)
Behavioural
Physical
Behavioural
Physical
Behavioural
Physical
Behavioural
Physical
Sensational
Emotional
Event Plan
Multimodality
Sensory
Futures
Meaning &
Usability
Accessibility
Multimodality Playtime Show & Tell
Multimodality
Meaning
Gesture Playtime Show & Tell
Meaning & Usability
Usability
Neuroplasticity
Sensory
Substitution
Sensory Futures
Sensory
Augmentation
Despair Hope
Any questions?
Multimodality
Tactile
projects
Confusion
Haptics
Touch
Smell
Taste
Sight
Hearing
Touch
Smell
Taste
Sight
Hearing
1
2
3=
4
Touch
Smell
Taste
Sight
Hearing
Cognitive
Slop
Time
Chion
Hearing
anchors us in
the Present
Vision leans
us into the
Future
More Senses
Sight Vision
Hearing Audition
Taste Gustation
Smell Olfaction
Touch Somatosensory
Balance & acceleration Equilibrioception...
Playtime
• Communicating without seeing
• Teams create messages with
anything here
• Use Touch to communicate
• Allocate o...
Context
In a bar
Discovery
Difficult
Confusion
Metaphor
Emotion
Any
Questions?
Meaning &
Usability
New rules
If we want to talk in new
ways through new
technology, we need to
agree new rules
Meaning
Meaning
1 Understanding
2 Creating
3 Sensory
1
Understanding
meaning
Information
Theory
2 parts to
conversation
What we say
Confirming
understanding
Loop
What we say
Confirming understanding
Meaning is
made in the
reply
2
Creating
meaning
Metaphor
Language is
built on
metaphor
This thing is LIKE
these things
SIMILE
This thing is LIKE
this thing or this
thing
ANALOGY
This thing is
this thing
METAPHOR
Simile
Simile
Simile
Simile
Simile
Simile
Simile
Analogy Analogy
Metaphor
Mutual agreement of
meaning
Proposal of meaning
Agreement of meaning
3
Sensory
Meaning
Body Language
Spiteful Resting Face
Sign Language
Signs as words
Faces as grammar
Gesture
Gesture
Words Symbols
Messages
In symbols
In physical gestures
Translate to Words
Discovery
Makaton
Mutuality
Culturally
Specific
We can use total
experience to
create messages
But need to balance
definitions &
information across
senses
Usability
Usability
1 Senses
2 Movement
3 Social
4 Sensory architecture
5 Sensory design issues
1
Senses
We recall the past
with the senses of the
present
The greater the
sensory engagement,
the stronger the recall
2
Movement
We move to think
We think to move
Our journeys define
our memories
3
Social
Stories
We remember what
we want to share
4
Sensory
architecture
Behavioural
Physical
Sensational
Emotional
Behavioural
Physical
Sensational
Emotional
Attention
Attention
Sensor Avoid
Attention
Sensor
Seeker
Avoid
Bystander
Attention
Sensor
Seeker
Arousal
Avoid
Bystander
Non arousal
Attention
Sensor
Seeker
Pleasure
Arousal
Avoid
Bystander
Displeasure
Non arousal
Imagination
Attention
Sensor
Seeker
Pleasure
Arousal
Avoid
Bystander
Displeasure
Non arousal
5
Sensory design
issues
Timing
Timing Meaning
Timing
Volume
Meaning
Timing
Volume
Meaning
Load
Any Questions?
Sensory
Futures
Neuroplasticity
Sensory
Substitution
Learn from
impairment to
understand
augmentation
Daniel Kish
Brain
Port
US
Army
US
Army
Study
V.
E.
S.
T.
“History of the
future in 100
objects”
Adrian Hon
Decision to change
Necessary but not sufficient
Mindfulness
practice
Sensory
practice
Neuroplastic change
Necessary but no...
Augmentation
Connected
Intimacy
Tailored
Ecosystems
Co-Evolved
Possibilities
Person As ComputerPerson To Computer
Person To Person
Soci...
Connected
intimacy
Enabling empathy
Supporting decision
making
Tailored
eco systems
Shared places
Smarter places
Co-Evolved
possibilities
Embodiment
Technology as part of
us
Final
Themes
UI is about
personal emotion
UX is about
communal empathy
Connecting
information
to context
Context in
Community
Place
Time
Emotion
Remember we have
9+ senses!
Sight Vision
Hearing Audition
Taste Gustation
Smell Olfaction
Touch Somatosensory
Balance & acceleration Equilibrioception...
We can make more
of ourselves
Finishing
Up
Sensory UX
depends on
innovation
New
technology can
be created now
How well it works
with people
depends...
It's about
product design
service design
senses
emotions
social connections
Technology works in a
human context of
social and sensory
needs
What to do?
Tell stories
Test
Throw stuff away
Be flexible
&
Be questioning
Create
something
wonderful
We live in
our
imagination
Q&A
Making More Senses of UX - ConveyUX 2015
Making More Senses of UX - ConveyUX 2015
Making More Senses of UX - ConveyUX 2015
Making More Senses of UX - ConveyUX 2015
Making More Senses of UX - ConveyUX 2015
Making More Senses of UX - ConveyUX 2015
Making More Senses of UX - ConveyUX 2015
Making More Senses of UX - ConveyUX 2015
Making More Senses of UX - ConveyUX 2015
Making More Senses of UX - ConveyUX 2015
Making More Senses of UX - ConveyUX 2015
Making More Senses of UX - ConveyUX 2015
Making More Senses of UX - ConveyUX 2015
Making More Senses of UX - ConveyUX 2015
Making More Senses of UX - ConveyUX 2015
Making More Senses of UX - ConveyUX 2015
Making More Senses of UX - ConveyUX 2015
Making More Senses of UX - ConveyUX 2015
Making More Senses of UX - ConveyUX 2015
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Making More Senses of UX - ConveyUX 2015

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Workshop on sensory design and user experience from ConveyUX 2015

Content on ideas for design of usability in multimodal design for wearables and internent of things.

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Making More Senses of UX - ConveyUX 2015

  1. 1. Making More Senses of UX ConveyUX 2015
  2. 2. Alastair Somerville
  3. 3. Twitter @acuity_design Hashtag #SensoryUX
  4. 4. Housekeeping
  5. 5. Safety
  6. 6. What's this workshop about?
  7. 7. Learning Objectives
  8. 8. Confusion & Uncertainty
  9. 9. Understanding more about: •yourself •how technology works with people •how our senses and minds work •what could happen in the future
  10. 10. Themes
  11. 11. Wearables Smart Cities Internet of Things
  12. 12. Fitness
  13. 13. My Cat is sad because Apple Watch is just another wrist mounted notification screen with health sensor
  14. 14. Notifications
  15. 15. Notifications
  16. 16. Multimodal notification nightmare
  17. 17. Timing Volume Meaning Load
  18. 18. Sensor Algorithm Rendering Action User
  19. 19. Sensor Algorithm Rendering Action User
  20. 20. New Stakeholders?
  21. 21. Industrial design + algorithm = character
  22. 22. Adding senses and giving voice to aspects of our lives
  23. 23. What can we do?
  24. 24. Relearning our senses
  25. 25. Going beyond screens
  26. 26. Understanding more usability
  27. 27. A framework (in beta)
  28. 28. Behavioural Physical
  29. 29. Behavioural Physical
  30. 30. Behavioural Physical
  31. 31. Behavioural Physical Sensational Emotional
  32. 32. Event Plan
  33. 33. Multimodality Sensory Futures Meaning & Usability
  34. 34. Accessibility Multimodality Playtime Show & Tell Multimodality
  35. 35. Meaning Gesture Playtime Show & Tell Meaning & Usability Usability
  36. 36. Neuroplasticity Sensory Substitution Sensory Futures Sensory Augmentation
  37. 37. Despair Hope
  38. 38. Any questions?
  39. 39. Multimodality
  40. 40. Tactile projects
  41. 41. Confusion
  42. 42. Haptics
  43. 43. Touch Smell Taste Sight Hearing
  44. 44. Touch Smell Taste Sight Hearing
  45. 45. 1 2 3= 4 Touch Smell Taste Sight Hearing
  46. 46. Cognitive Slop Time
  47. 47. Chion
  48. 48. Hearing anchors us in the Present
  49. 49. Vision leans us into the Future
  50. 50. More Senses
  51. 51. Sight Vision Hearing Audition Taste Gustation Smell Olfaction Touch Somatosensory Balance & acceleration Equilibrioception Temperature Thermoception Kinaesthetic sense Proprioception Pain Nociception Time Chronoception Other internal senses Interoception
  52. 52. Playtime • Communicating without seeing • Teams create messages with anything here • Use Touch to communicate • Allocate one person as listener • The listener can monologue • Prototype quickly, learn fast
  53. 53. Context In a bar
  54. 54. Discovery
  55. 55. Difficult
  56. 56. Confusion
  57. 57. Metaphor
  58. 58. Emotion
  59. 59. Any Questions?
  60. 60. Meaning & Usability
  61. 61. New rules
  62. 62. If we want to talk in new ways through new technology, we need to agree new rules
  63. 63. Meaning
  64. 64. Meaning 1 Understanding 2 Creating 3 Sensory
  65. 65. 1 Understanding meaning
  66. 66. Information Theory
  67. 67. 2 parts to conversation
  68. 68. What we say
  69. 69. Confirming understanding
  70. 70. Loop What we say Confirming understanding
  71. 71. Meaning is made in the reply
  72. 72. 2 Creating meaning
  73. 73. Metaphor
  74. 74. Language is built on metaphor
  75. 75. This thing is LIKE these things SIMILE
  76. 76. This thing is LIKE this thing or this thing ANALOGY
  77. 77. This thing is this thing METAPHOR
  78. 78. Simile Simile Simile Simile Simile Simile Simile Analogy Analogy Metaphor
  79. 79. Mutual agreement of meaning
  80. 80. Proposal of meaning Agreement of meaning
  81. 81. 3 Sensory Meaning
  82. 82. Body Language
  83. 83. Spiteful Resting Face
  84. 84. Sign Language Signs as words Faces as grammar
  85. 85. Gesture
  86. 86. Gesture Words Symbols
  87. 87. Messages In symbols In physical gestures
  88. 88. Translate to Words
  89. 89. Discovery
  90. 90. Makaton
  91. 91. Mutuality
  92. 92. Culturally Specific
  93. 93. We can use total experience to create messages
  94. 94. But need to balance definitions & information across senses
  95. 95. Usability
  96. 96. Usability 1 Senses 2 Movement 3 Social 4 Sensory architecture 5 Sensory design issues
  97. 97. 1 Senses
  98. 98. We recall the past with the senses of the present
  99. 99. The greater the sensory engagement, the stronger the recall
  100. 100. 2 Movement
  101. 101. We move to think We think to move
  102. 102. Our journeys define our memories
  103. 103. 3 Social
  104. 104. Stories
  105. 105. We remember what we want to share
  106. 106. 4 Sensory architecture
  107. 107. Behavioural Physical Sensational Emotional
  108. 108. Behavioural Physical Sensational Emotional
  109. 109. Attention
  110. 110. Attention Sensor Avoid
  111. 111. Attention Sensor Seeker Avoid Bystander
  112. 112. Attention Sensor Seeker Arousal Avoid Bystander Non arousal
  113. 113. Attention Sensor Seeker Pleasure Arousal Avoid Bystander Displeasure Non arousal
  114. 114. Imagination Attention Sensor Seeker Pleasure Arousal Avoid Bystander Displeasure Non arousal
  115. 115. 5 Sensory design issues
  116. 116. Timing
  117. 117. Timing Meaning
  118. 118. Timing Volume Meaning
  119. 119. Timing Volume Meaning Load
  120. 120. Any Questions?
  121. 121. Sensory Futures
  122. 122. Neuroplasticity
  123. 123. Sensory Substitution
  124. 124. Learn from impairment to understand augmentation
  125. 125. Daniel Kish
  126. 126. Brain Port
  127. 127. US Army
  128. 128. US Army Study
  129. 129. V. E. S. T.
  130. 130. “History of the future in 100 objects” Adrian Hon
  131. 131. Decision to change Necessary but not sufficient Mindfulness practice Sensory practice Neuroplastic change Necessary but not sufficient Successful Sensory Substitution Emotional desire to change Key gateway for success A behavioral model for Neuroplastic Sensory Substitution T I M E
  132. 132. Augmentation
  133. 133. Connected Intimacy Tailored Ecosystems Co-Evolved Possibilities Person As ComputerPerson To Computer Person To Person Social Technology Futures
  134. 134. Connected intimacy
  135. 135. Enabling empathy Supporting decision making
  136. 136. Tailored eco systems
  137. 137. Shared places Smarter places
  138. 138. Co-Evolved possibilities
  139. 139. Embodiment Technology as part of us
  140. 140. Final Themes
  141. 141. UI is about personal emotion
  142. 142. UX is about communal empathy
  143. 143. Connecting information to context
  144. 144. Context in Community Place Time Emotion
  145. 145. Remember we have 9+ senses!
  146. 146. Sight Vision Hearing Audition Taste Gustation Smell Olfaction Touch Somatosensory Balance & acceleration Equilibrioception Temperature Thermoception Kinaesthetic sense Proprioception Pain Nociception Time Chronoception Other internal senses Interoception
  147. 147. We can make more of ourselves
  148. 148. Finishing Up
  149. 149. Sensory UX depends on innovation
  150. 150. New technology can be created now
  151. 151. How well it works with people depends...
  152. 152. It's about product design service design senses emotions social connections
  153. 153. Technology works in a human context of social and sensory needs
  154. 154. What to do?
  155. 155. Tell stories
  156. 156. Test
  157. 157. Throw stuff away
  158. 158. Be flexible & Be questioning
  159. 159. Create something wonderful
  160. 160. We live in our imagination
  161. 161. Q&A

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