Digital Transformation with 2 Speed IT & Agile Scrum
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Solita webinar: Tech is easy - culture is hard
- 1. Tech is easy - Culture is hard Thu, Sep 26, 2019 – Webinar ©SolitaOy
- 2. Meet Marko & Olli Marko Taipale Principal Consultant, Solita marko.taipale@solita.fi +358405786447 Olli Lindroos Data Business Designer, Solita olli.Lindroos@solita.fi +358504911448
- 3. I have an idea - We need a platform!
- 4. But wait for it...
- 5. But wait for it... Development 2m
- 6. But wait for it... Development Deployment 6m 3wk2m
- 7. But wait for it... Development DeploymentDesign 6m6m 3wk2m1m
- 8. But wait for it... Development DeploymentDesign Resourcing 6m6m 3wk2m1m 1d
- 9. But wait for it... Development DeploymentDesign Resourcing Customer approval 6m6m 6m 2h 3wk2m1m 1d
- 10. But wait for it... Development DeploymentDesign Resourcing Customer approval Internal approval 6m6m 6m1m 2h 3wk2m1m 1d2h
- 11. But wait for it... Development DeploymentDesign Resourcing Customer approval Internal approval 6m6m 6m1m 2h 3wk2m1m 1d2h 4m 24m
- 12. Culture change is a complex challenge Obvious Approach: sense → categorize → respond What works: Best practice
- 13. Culture change is a complex challenge Obvious Complicated Approach: sense → categorize → respond What works: Best practice Approach: sense → analysis → respond What works: Good practice
- 14. Culture change is a complex challenge Obvious ComplicatedComplex Approach: sense → categorize → respond What works: Best practice Approach: sense → analysis → respond What works: Good practice Approach: probe → sense → respond What works: Emergent practice
- 15. Culture change is a complex challenge Disorder Obvious ComplicatedComplex Chaotic Approach: sense → categorize → respond What works: Best practice Approach: sense → analysis → respond What works: Good practice Approach: probe → sense → respond What works: Emergent practice Approach: act → sense → respond What works: Novel practice
- 16. How to lead a complex change Identify what needs to change (gather insight) Learn Measure Experiment (Pivot / Persevere) Amplify and/or Dampen behaviors
- 17. What happened... Development DeploymentDesign Resourcing Customer approval Internal approval 6m6m 6m1m 2h 3wk2m1m 1d2h 4m 24m
- 18. What happened... Design, Dev & Ops Customer approval Internal approval 1m 2h 3m2h 3m <5m 1w Time Improvement
- 19. Summary of Pitfalls Lack of vision - How we behave & What we do when we are data-driven? It’s about technology or processes This is complicated - We can plan through this 321
- 20. Summary of Pitfalls Measuring wrong thing - Clicks vs conversion to action Lack of contact with internal or external customer 6 Lack of organisational support - it’s not enough that you hire few data scientists 54
