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For more information on SAM, visit: http://www.solarwinds.com/server-application-monitor/server-application-monitoring.aspx
The key to solving any kind of problem is fault isolation. More time is spent on finding out what is causing the issue than actually fixing it. This is why application monitoring (of mission-critical applications like Email) is very important. Let’s take a look at what all affect the performance of an application. The three main pieces of the puzzle that contribute to application performance, or lack thereof, are the three usual suspects- network, server and the application itself. Slowdowns on the network and the server directly affect application performance.