Organizations of every size find themselves looking for the right help desk solution to meet their IT and end-user requirements.
Some have not implemented any solution yet. Some are NOT satisfied with their current solution and are in search of a better one.
Whichever of these categories you belong to, you will certainly find it demanding to make a choice given the plethora of help desk tools and software storming the market.
So, where do you start and how do you go about it? Let us share with you 5 geek tips to help you find the right help desk software