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  1. 1. Test Process Improvement and the Test Manager (An uncomfortable marriage?)
  2. 2. Agenda <ul><li>Introduction </li></ul><ul><li>What is Test Process Improvement? </li></ul><ul><li>The issue </li></ul><ul><li>Discuss </li></ul>
  3. 3. <ul><li>Introduction </li></ul>
  4. 4. Experimentus <ul><li>Is a leading specialist in Software Quality Management </li></ul><ul><li>Provides strategic consulting solutions aimed at optimising software quality processes and help organisation’s properly manage the integration, installation and performance of new and existing software applications </li></ul><ul><li>Has developed industry recognised Test Maturity Model (TMM) assessment method </li></ul><ul><li>Has delivery capabilities in: </li></ul><ul><ul><li>Project Management </li></ul></ul><ul><ul><li>Requirements Management </li></ul></ul><ul><ul><li>Testing (both Non-Functional and Functional) </li></ul></ul><ul><ul><li>Configuration Management </li></ul></ul><ul><ul><li>Product Selection </li></ul></ul><ul><ul><li>Management Information and Training </li></ul></ul><ul><li>Client base predominantly represents ‘blue chip’ corporations operating in the Finance, Professional Services, Media, Telecommunications and Technology sectors </li></ul>
  5. 5. <ul><li>What is Test Process Improvement? </li></ul>
  6. 6. “ Continuous improvement of the quality , and the efficiency of the testing process, in the context of the total software process” Costs Effort Throughput time Early defects … .. Testability Requirements Project planning ... Insight Coverage Product quality Control Predictability … ..
  7. 7. Examples of Test Process Improvement models <ul><li>TMMi (Test Maturity Model) </li></ul><ul><li>CMMi (Capability Maturity Model) </li></ul><ul><li>TPI (Test Process Improvement) </li></ul><ul><li>CTP (Critical Test Process) </li></ul><ul><li>STEP (Systematic Test and Evaluation Process) </li></ul>
  8. 8. <ul><li>How many of you has managed or been </li></ul><ul><li>involved in Test Process Improvement? </li></ul>
  9. 9. <ul><li>The Issue </li></ul>
  10. 10. <ul><li>There is a stigma attached to Test Process Improvement </li></ul><ul><li>Its easy, isn't it, doesn’t need good project management skills! </li></ul><ul><li>Most seem to focus on detection rather than prevention activities </li></ul><ul><li>Focus on revolution rather than evolution – which delivers long term results </li></ul><ul><li>No metrics are recorded so no real value identified </li></ul><ul><li>Career limiting? </li></ul><ul><li>However it is one of the most effective solutions when an organisation does ‘poor testing’ isn’t it? </li></ul>
  11. 11. Case Study 1 <ul><li>Very experienced contract Test Manager – managed many multi million pound test projects to successful delivery for many blue chip companies – during the 90’s and early 2000’s </li></ul><ul><li>Identified many issues in that time that could have been resolved by implementing better and more repeatable processes </li></ul><ul><li>Decided in early 2003 to specialise in Test Process Improvement </li></ul><ul><li>Between 2003 and mid 2007 he implemented better process models into 3 major companies with over 200 test resources each </li></ul><ul><li>In 2007 decided he wanted to go back to Test Management </li></ul><ul><li>January 2008 still not employed, why… </li></ul><ul><li>TPI is seen as easier than delivery so with TPI on it, his CV is unusable for ‘real’ testing jobs </li></ul>
  12. 12. <ul><li>Do you agree it is a worthwhile exercise? </li></ul><ul><li>Do you agree it is career limiting? </li></ul><ul><li>What do you think? </li></ul>
  13. 13. The good news <ul><li>It is the first planned ISTQB (International Software Testing Qualification Board) Expert level syllabus </li></ul><ul><li>It is no longer the activity that gets stopped first when the pennies get short it is seen to add real value in mature organisations </li></ul>
  14. 14. <ul><li>Thank You </li></ul><ul><li>Geoff Thompson </li></ul><ul><li>[email_address] </li></ul><ul><li>07843 617676 </li></ul>