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Software Advice IndustryView: Nursing Home Room Surveillance Cameras

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Software Advice surveyed a group of respondents who have a loved one living in a nursing home to gauge their attitudes on a controversial method to ensure quality care:
installing surveillance cameras in residents’ rooms

Published in: Healthcare
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Software Advice IndustryView: Nursing Home Room Surveillance Cameras

  1. 1. Software Advice IndustryView: Nursing Home Room Surveillance Trends and best practices from the industry
  2. 2. Abstract Installing surveillance cameras in nursing home residents’ rooms to monitor the facility’s quality of treatment is a practice gaining traction among some elder care advocates and policymakers—but with it come privacy concerns. We surveyed people who have a loved one living in a nursing home, and gathered insights from experts in the long-term care industry to explore attitudes towards this controversial method. • Sixty-three percent of respondents were likely to request that a camera be installed in a loved one’s room to monitor nursing home care. • One of the top reasons for wanting to install a room camera was that respondents weren’t getting enough updates on a loved one. • Room-camera installation was the least preferred method of monitoring nursing home care when compared to other technology-based options. !
  3. 3. Likelihood to Request Room Camera 34% Not likely 19% Minimally likely 26% Moderately likely 18% Very likely 3% Already did A combined 63 percent of respondents told us they would be likely to request one, with 18 percent saying they’d be “very likely” to do so.
  4. 4. Top Reasons for Wanting Room Camera Abuse suspected Insufficient updates Facility understaffed Facility violation history Overmedication suspected 0% 10% 20% 30% Percent of sample The reason that would most make respondents want to install a camera in a nursing home room was if they suspected their loved one was being abused.
  5. 5. Top Reasons for Not Wanting Room Camera Privacy concerns Legality concerns Negative staff reaction Installation cost No time to view video 0% 10% 20% 30% 40% Percent of sample Thirty-one percent of respondents told us “privacy concerns” would keep them from wanting to install a surveillance camera in an elder’s room.
  6. 6. Preferred Technology for Monitoring Care Video chatting Online activity log Texting staff Emailing Camera installation 0% 5% 10% 15% 20% 25% Percent of sample Interestingly, installing a surveillance camera in the room ended up in last place, at 16 percent. Regularly video chatting with the resident came in first.
  7. 7. Support for Nursing Homes Allowing Room Cameras Level of support 0% 20% 40% 60% 80% 100% Very supportive Not at all supportive The vast majority of respondents—78 percent—supported the idea that nursing homes should allow room cameras.
  8. 8. Read Report Read about our findings in more detail. @SoftwareAdvice /company/software-advice /SoftwareAdvice @SoftwareAdvice Software Advice™ is a trusted resource for software buyers. The company's website, www.softwareadvice.com, provides detailed reviews, comparisons and research to help organizations choose the right software. Meanwhile, the company’s team of software analysts provide free telephone consultations to help each software buyer identify systems that best fit their needs. In the process, Software Advice connects software buyers and sellers, generating high-quality opportunities for software vendors.

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