StoraEnso Rethinks Supply Chain
Wolfgang Lenzen, Enterprise Architect, Stora Enso
Tarak Kudumu, Practice Head, Wipro
14th ...
Stora Enso – Some Background
Sales 2012 € 10.8 Billion, 28000 Employees, 35+ Countries

2 |

©2013 Software AG. All rights...
To master the future
… we continuously have change how we work
rethink
rethink
rethink
rethink
rethink
rethink

business
i...
Focus areas where we are investigating
… what can IT do?
Manage demand
Manage multi-transport modes
for best in class cost...
Supply Chain Business Intelligence Layers
Analytical BI – strategic and steering reporting and forecasting…
Financial
Repo...
Supply Chain Visibility is a step
towards Transformation

6 |

©2013 Software AG. All rights reserved. For internal use on...
Wipro is a Global IT, Consulting & Outsourcing Company with
sales of ~$7B

7 |

©2013 Software AG. All rights reserved. Fo...
First Step : Visibility creates value by enabling better decision making
•
•
•
•

Customer satisfaction
Partial PoD and ca...
Visibility needs Rules to keep “looking” in the right direction
and deciding how to improve

Visibility

Discreet Tracking...
Having a right Platform is key for Supply Chain Transformation
Customer

Supplier

ESB
ESB

Partners

UI

Platform
Service...
A 4 step approach for increasing visibility
Step 1

• Establish
Process
visibility using
the information
flow through
the ...
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Stora Enso&Wipro - Stora Enso Rethinks Supply Chain - ProcessForum Nordic, Nov.14 2013

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Stora Enso&Wipro - Stora Enso Rethinks Supply Chain - ProcessForum Nordic, Nov.14 2013

  1. 1. StoraEnso Rethinks Supply Chain Wolfgang Lenzen, Enterprise Architect, Stora Enso Tarak Kudumu, Practice Head, Wipro 14th Nov 2013 1 | ©2013 Software AG. All rights reserved. For internal use only
  2. 2. Stora Enso – Some Background Sales 2012 € 10.8 Billion, 28000 Employees, 35+ Countries 2 | ©2013 Software AG. All rights reserved. For internal use only
  3. 3. To master the future … we continuously have change how we work rethink rethink rethink rethink rethink rethink business innovation products processes material future rethink ERP rethink Supply Chain Systems rethink eCommerce Systems 3 | ©2013 Software AG. All rights reserved. For internal use only
  4. 4. Focus areas where we are investigating … what can IT do? Manage demand Manage multi-transport modes for best in class costs Integrate supply chains with key customers and suppliers end2end visibility 4 | ©2013 Software AG. All rights reserved. For internal use only
  5. 5. Supply Chain Business Intelligence Layers Analytical BI – strategic and steering reporting and forecasting… Financial Reporting • ETL, “pull“, batch data mining • Data warehouse • Enterprise wide Management Environmental Reporting Reporting Scenario Forecasting …. Analytics Data Dashboards Warehouse … …. End-to-end operational BI • • • • Near real-time` “push”, event driven Across different data sources Enhancement of integration layer Business Activity Monitoring Operational Reporting • Real-time transaction driven • Single data source 5 | ©2013 Software AG. All rights reserved. For internal use only Transactional Applications ERP TMS SCM CRM …. eCommerce Production Systems
  6. 6. Supply Chain Visibility is a step towards Transformation 6 | ©2013 Software AG. All rights reserved. For internal use only
  7. 7. Wipro is a Global IT, Consulting & Outsourcing Company with sales of ~$7B 7 | ©2013 Software AG. All rights reserved. For internal use only
  8. 8. First Step : Visibility creates value by enabling better decision making • • • • Customer satisfaction Partial PoD and cash collection Inventory reduction Lead time reduction • Split orders if 80% of order lines can be delivered on commit date • Loads are being split • Order lines are individually shipped • Shipment is delayed • Delivered quantity different to ordered quantity • Order is received • Goods are loaded • Shipment is in transit Value Decisions Analysis Statistics Data Definition & Storage Data Acquisition 8 | ©2013 Software AG. All rights reserved. For internal use only
  9. 9. Visibility needs Rules to keep “looking” in the right direction and deciding how to improve Visibility Discreet Tracking • Where is order xyz? • How much product is in location A? Rules 9 | Exception Alerts • Product not moved in period xyz • Production stopped before completion ©2013 Software AG. All rights reserved. For internal use only Gate Monitoring • What is the volume per week at port X? • How many deliveries are scanned per day in warehouse Y? Event Triggers • Product ready for dispatch • Material arrived and needs unloading in warehouse Performance Measurement • % of late deliveries • No of contractual claims due to disputes Performance Triggers • On time deliveries below SLA • Unit cost per container increasing
  10. 10. Having a right Platform is key for Supply Chain Transformation Customer Supplier ESB ESB Partners UI Platform Service Interfaces CEP Enterprise Service Interfaces Security / Identity Verification Visibility Layer Monitoring Process Monitoring Operational Dashboards Channels Web Voice Digital Dashboards Event Store Demand Management Pattern Match Inbound Logistics Services Sales/e-Business Outbound Logistics BPMS Services Party Management Production Planning Handling and Transportation Local Dispatching Warehouse Service Sales Services Capacity Services Order Confi Services Production Services Delivery Services Stock Services Payment Services Contract Services Follow Up Services Enterprise Data CRM Data (Master Data) 10 | Regular Partners MILLs Internal Platforms ERP SCM / CRM Invoicing Services Info. Arch. Platform Data History Data (Events) ©2013 Software AG. All rights reserved. For internal use only Data Warehouse Product Definition Vendor Services Transaction Data Unstructured Data Business Event Distributio n Contract Management Sales Planning Data Service Interfaces CRM Account Management Business Forecasting Custom Declaration Product Configurator Transportation Planning Partner Service Interfaces Rule Composer Event Governance Integration Service Interfaces Process Modeler Business Process Automation Mobile Content Management Presentation Complex Event Processing Product Composition CSR Partners Key Partners eCommerce Customers Key Customers Regular Customers Ad Hoc Customers
  11. 11. A 4 step approach for increasing visibility Step 1 • Establish Process visibility using the information flow through the integration layer 11 | Step 2 • Enhancing the integration layer with key data points required to reflect the Order-to-Cash process ©2013 Software AG. All rights reserved. For internal use only Step 3 • Creating KPIs to show performance levels at key stages of the process Step 4 • Creating events that focus on deviations, violations and issues

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